Used Lexus NX 350h for sale near South El Monte, CA

Experience was great and the customer service of the service advisors was great also. Will be back

All I needed was a test drive to be convinced that the NX350 was the car for my family. Since taking the car home a few weeks ago, I haven't been able to find a single fault with it. It is literally perfect in every way. The exterior and interior are very stylish, the powertrain is incredibly smooth, and the infotainment is miles ahead of what I was expecting from a legacy auto manufacturer. I am genuinely so impressed with this car, and I can confidently say that it has my full recommendation for anyone looking for a gas-powered mid-size SUV with excellent fuel efficiency.

Anthony wa excellent as a salesperson from beginning to end. If you want to pilirchase a vehicle I would contact Anthony. Finance department is very busy and still has yet to resolve a change issue but to get done soon

I love my Lexus NX350h! I previously had the UX350h. This one is slightly bigger, so it is a perfect fit! The ride is smooth going up steep hills. The user interface is pretty simple, but usually use Android auto. Gas mileage is decent especially with those steep hills that I have to drive daily. I definitely recommend this car to anyone looking for a compact SUV.

I was in and out, reliable, speedy, & easy to work with. Definitely bringing my other car here as well!

Going to be honest, when I walked in and no one greeted us, or not having anyone at the front desk was slightly disappointing. The staff at the parts department was just looking at us without saying a word to us. But after one of the employees let us know that the sales people were in a meeting and one would come and help us in just a minute. Then came Jack. Jack was very helpful in 1. Finding the perfect fit car for us 2. Getting us a FANTASTIC deal on our car 3. Making us feel valued and important Overall I can’t say enough good things about Jack and Nick in Finance! 100% ask for Jack to help you find your dream car!

Anais was very helpful and very knowledgeable. I showed up without an appointment and she helped me right away, had the technician work on my car and also look up to see if there were any recalls on my car and she found that there was a recall that needed to be addressed and she had everything thing done in a timely manner on the same day. Anais was very professional and provided excellent service.

Great car, had a Mercedes previously, and this is far better! Quiet! Lexus dealership was very helpful in answering questions about the operation if needed.

Went in for an oil change. Great customer service all around. Richard was great! Would recommend to anyone. You won?t be disappointed. Come here for all your needs.

Driving sedans all my life and changing to an SUV was a big move. This was also my first hybrid. Since I was extremely happy with my 2019 Genesis G70, my first choice was a new GV70. It test drove very nice, but the NX was more nimble and far more technologically advanced, that goes for the Volvo XC60 I was considering as well. I rely heavily on consumer reviews and the Lexus NV350h was a real mixed bag of people really liking or not liking it. I am convinced that all the bad reviews were either heavily biased or the people just didn’t know how to operate the car! The technology on this car is amazing and can be intimidating! Fortunately, in the 5 months I was waiting for the car, I downloaded the Owner’s Manual and MultiMedia Guide. Reading these really prepared me for the arrival of my NX. The Tutorial Part 1 and Part 2 on YouTube by Melissa O’Connell is a must for going over the many features of the car inside and out! The customization on the NX is incredible, but you have to be familiar with how navigate the various menus and it takes a while to digest each option. The amount of room in the NX should not be a surprise, I looked at the specifications for cargo volume and I saw for myself how much room there is before I purchased the car, for a compact SUV, there is plenty of space. My wife and I have a lot of gear we pack for trips and have no trouble finding room. I have had occasional connectivity issues, but I think a lot of that has to do with your cell service. Other cars I have owned have had the same issue. This car is everything I expected and more! After driving it for 5000 miles so far, I still get a charge out of starting the ignition and not hearing a sound and starting my drive on all electric. The transition to the gasoline engine is seamless. The fuel economy, low 40’s city, mid 30’s highway, unreal! The NX drives extremely smooth and is as quiet as any sedan I have had. The engine does not have the power as my other sedans, but that is an easy tradeoff for great fuel economy. It certainly has adequate power and quickness, the engine just makes a little more noise when passing. The instrument panel, the MultiMedia screen are all very easy to use. I have the 14” screen which really makes viewing easy. I do like the heads-up display, but don’t really use the digital mirror much, it is harder on the eyes and not as clear. If the cargo area is full of gear, the digital mirror would come in handy for better visibility. Lexus clearly goes out of its way to make this a very safe vehicle with a plethora of features. The seating is very comfortable for long trips, no fatigue or discomfort. The climate control system adds to that comfort. The run flat tires are much quieter than I thought they would be. For being a compact SUV, the standard 18” wheels look great, would not want any bigger. The compartment under the cargo mat really comes in handy for those odds and ends you don’t want to clutter the cabin with. Every feature in this car is very well thought out. About the only negative thing I can say about the NX is sunglass compartment, if the lens has any curvature to them, they will not fit, my Oakley’s and Ray Ban’s will have to find another place. With one click of the icon, I can easily get to Android Auto, but to get back to Lexus Connect, I have to do 3 clicks. Other than that, the NX 350h is without a doubt the finest automobile I have ever owned. Considering I have driven my Volvo’s, Toyota’s, Acura’s and the Genesis 40,000+ miles a year for the last 35 years, that is saying a lot!

Great customer service! Details on the car?s condition were sent via text and included a video. Was shuttled home since repairs were going to take a few hours. I had an excellent experience with Lexus of Cerritos!

Although we did not like the vehicle we test drove, we were very impressed by their excellent customer service. We called ahead of time and they had the vehicle we inquired about freshly washed and pulled out for us to test drive. There were no pushy salespeople, just a genuinely polite and informative staff. We have been to quite a lot of dealerships in the past month and thus far our experience with Villa Ford has been the best.

Ron Holbrook had our vehicle ready and waiting for us when we arrived. The whole process went smoothly and didn't take longer than necessary. He definitely raised the bar as far as car shopping experiences go!

Tim is the best service manager at Lexus Santa Monica, he's funny, always happy and chipper, always eager to help in any and all ways. Tim hears me out, never disregards my comments and always makes sure my car is fixed smoothly and quickly.

Excellent choice for hybrid with that added performance feature. Well worth the $ when compared to other hybrids. Complete luxury package for less money. Handles perfectly on the road.

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!

My sales person was Naz . I purchased a Lexus from this dealer on 4/2/2020 . Nas was amazing she explained every details and made us feel very comfortable, welcoming she’s very kind I would recommend her to my friends and family .

We met a very helpful internet sales rep named Maria, whose communication skills set her apart from the other Lexus dealerships. She was lovely and knowledgeable in person. We were paying cash and agreed on a price quickly-our only concern was how many hours it took to finalize the deal with so many attempts to sell us on maintanence packages.

The prices attracted me. The customer service and experience/ level of knowledge was not great. There was an inconsistency of dealership policy. It would be nice to get a car for the price you expect. I felt forced to purchase items I did not want

Jackie was amazing! She gave honest and transparent pricing, excellent service, and even set up my phone to my car so I could drive off with my own music!!! Steve in financing worked his magic and got everything I needed in order so I could get the best possible financing! My family will now be buying all our vehicles from Crown Lexus!!!