We stopped in to test drive a Toyota Sienna to see if we would like one. The salesman Matt greeted us and was very friendly. He went over everything on the van and explained things to us on the test drive. He was great from beginning to the end. The only reason we didn't buy that day was the van didn't quite have all the options we were looking for. They were also willing to give us the price we needed for our trade. Real sorry it didn't work out. These guys were great!
2018 Lexus RX 350L Premium Review
Best quality ride
by Clairez from Placida Florida
May 10, 2019
5
Car meets all of our needs for comfort interior design for features has all the latest technology and safety features. Uses regular gas not high test engine is quiet very smooth shifting transmission.
This is the BEST dealership you could EVER visit (seriously)
by ThanksAMillion from DealerRater.com
November 5, 2018
4.6 (438 reviews)
This was our first time ever buying a car at a dealership (altho we've visited quite a few) and oh my goodness what an incredible place to BE! You absolutely HAVE to at least visit this place! It's GORGEOUS! The cars are amazing and everyone there is 100% friendly, respectful and well-educated about ALL the vehicles you will find there. They know absolutely everything there is to know about the cars they sell and this is not an exaggeration. How many times have you gone to a car lot and asked normal everyday questions about the cars and no one has a clue what any of the answers are? It actually happened to us enough before we got to Germain that we thought ALL car salesmen were relatively clueless (lol it's true I'm sorry gees). Well not here! Everything at Germain is pristine and the cars are incredible. You will see cars here that you've never seen before . There are no words really; it was a wonderful experience in every way. We got a FABULOUS pre-owned Honda CR-V that is simply perfect! Traveled an hour and a half to get it. Mr Anderson met us and even had the CR-V parked right by the door ready and all warmed up inside :-) A great guy who helped us every step of the way -honest and very trust-worthy, a down to earth person. We will absolutely 100% return to this dealership! It honestly doesn't matter where you live --you've GOT to travel to this place and see the gorgeous cars they have. Hopefully Mr. Anderson will be there (you could ask for him!) but if not, all the other salespeople we met were super nice as well. A+++++
2018 Lexus RX 350L Premium Review
Excellence
by BC from Nashotah, WI
April 27, 2019
5
Loving it and the total buying experience was the best I've ever known.
The car is by far the most sophisticated and well designed for ease of use that I've driven.
This dealership was top notch! BJ went above and beyond to make sure we purchased the automobile that was appropriate and to our enormous satisfaction. He gave me suggestions and his advice, all while dispelling the myth of the pushy salesperson. After we made our selection... the process was absolutely seamless to include processing and communications with the Finance Manager . VERY timely and professional. It should be noted that I reside in Atlanta, Georgia and my entire transaction was done via telephonic communications and accessing information via their website. I have since sent 3 referrals and plan on another purchase in Q2/2018.
In one word Mr. BJ Harris was "Impeccable"
2018 Lexus RX 350L Premium Review
Everybody should own one!
by NrsTina from Happy Valley, Or
April 7, 2019
5
This car protected us in a roll over crash the safety features are bar none the best. Theee of us walked away. We did have injuries but could have been far worse. I was so impressed I bought a new one.
We found additional vehicles that are close to your year range.
This dealership was top notch! BJ went above and beyond to make sure we purchased the automobile that was appropriate and to our enormous satisfaction. He gave me suggestions and his advice, all while dispelling the myth of the pushy salesperson. After we made our selection... the process was absolutely seamless to include processing and communications with the Finance Manager . VERY timely and professional. It should be noted that I reside in Atlanta, Georgia and my entire transaction was done via telephonic communications and accessing information via their website. I have since sent 3 referrals and plan on another purchase in Q2/2018.
In one word Mr. BJ Harris was "Impeccable"
They responded very quickly, called me, unfortunately I could not answer the call immediately. I was going to buy a Lexus ES, unfortunately not in time, the car was sold.
2019 Lexus RX 350L Premium Review
Would unflinchingly buy it again but...
by CraigInTexas from McKinney, TX
May 13, 2019
5
Overall I love the car! The areas where it is not on par are 1) use of technology, and 2) mileage.
I love the handling. The seats are super comfortable. The cabin is quiet and has great climate controls. And the car is a good size - easy to park yet it's roomy inside.
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