The best experience in 40 years of car buying. The staff at this dealership from the general manager, sales consultant, business office, technology consultant, and service consultant are highly dedicated and motivated to ensuring you are having the best customer service you will experience.
Rarely do I post comments but in this instance I am making the effort to do so. I highly recommend visiting Fields Lexus of Jacksonville when you are in the market for a new or use car.
The experience of purchasing a car was fantastic! The process did not take all day, the salesman, MIchael Green, answered all of my questions, and was patient. Gabriel, from the IT department reviewed my new cars features and ensured I was knowledgeable about them. And, signing the paperwork was completed with Nikki, who reviewed all options without any pressure. I will be a Fields customer for life!
I never write reviews but, I have to say...Ms. Annette is by far the best person ever. She was patient, sweet and all of the above! I would definitely recommend asking for her when you’re thinking about getting a car. She made the process a lot more easier than I thought it would’ve been! If you ever see this Ms. Annette, Thank you so much for everything! ❤️
I bought my used car last year. The sales person I had was really awesome especially being it was late at night when I bought mine. A few days after I got it the emissions system went bad and the replaced it for free which was awesome. The warranty for their used cars stink though and don't cover much being I have another problem with emissions system again and the warranty don't cover it. As for that they are an awesome dealership with amazing employees. They are not pushy and are willing to work with you.
Great friendly sales staff. They have a excellent cafe to kill time (free as an Lexus owner)
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.