Michael Barone is top notch
November 5, 2018
Our recent experience purchasing a used 2015 RX 350 was outstanding. Michael was friendly and helpful, eager to find us a car but not fake or pushy in any way. After a couple of visits I emailed him with several questions and he responded promptly and answered every one. It's nice when someone actually reads what you write and responds in detail! We shopped around some, considering other brands and other dealers, and our experience with different salespeople left much to be desired. Michael was knowledgable, available and friendly. A few days after our purchase, I realized that the car had no storage cover for the back. I hadn't noticed when initially taking delivery of the car. I called Michael, and he was able to secure one for us free of charge, even though he wasn't obligated to do so. Saved me at least a couple hundred not having to buy one on eBay, or get one for crazy money from the dealer ($700). Bottom line: we highly recommend Michael Barone, and we're thrilled with the car.