Used 2020 Lincoln Aviator for sale near Chevy Chase Section Five, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Well, first thing is first. This is a great American luxury suv, problem, just that. We Americans worry too much about things we don't need and forgo things we do and thus you have most American companies especially auto manufacturers. Charge a lot but receive very little in durability but ague that it's offered at least. Precisely why the Japanese and recently the German luxury manufacturers do it better. They are not just trying to make a xxxx load of money, they actually care that their products are what they are being hyped as and stand the test of time regardless of the deepness of their customers pockets. So does the Lincoln produce a great product, Yes and No and that's a problem in this class as their asking price. For $60+k the vehicle shouldn't have any negative reviews let alone quality issues. The American car makers are an unfortunate mixed bag and leave me always expecting more. Maybe the true intent after all, planned obsolescence. Non the less I'd recommend a good extended warranty because when things fail outside of warranty, most likely it will cost more then the vehicle in the 1st place.

Great prices, no hidden fees, and friendly sales staff. Thanks Lucas for helping buy my first Kia Forte LXS!

Excellent road car, quiet, stable, comfortable to the highest level, good technology, handles snow very well, great options, excellent towing capacity. Bought Lincoln CPO with 19K miles and car is in perfect shape.

This isn’t much to say!! I love the service that I receive from Acura of Laurel. The service team is AWESOME. I would highly recommend you bring your car to get serviced there. You will be happy that you did.

I am somewhat of a car nut, I really enjoy the research and the search process. I was looking for a used SUV with 3 rows, AWD, and just a few years old. I enjoy a bit of luxury, and with my commuting I wanted something reliable but also very comfortable with some amenities. I narrowed it down to the Q7, GLS450, and the Aviator. I test drove all 3 and I won't go into the reviews of the other vehicles, they were certainly nice, but the Aviator came out ahead. I think bang for your buck, the Aviator delivers an equal if not superior product for much less than the others. The interior is spacious and luxurious, and I went with the 30 way power seats, which is basically like getting a custom fit glove for your body. The sound system (28 speaker option) is amazing, with really beautiful high notes. The bass could be deeper and louder, but I don't know that you can get that without a subwoofer. The interactive console is quick and fast, with incredible resolution. I imagine its akin to retina HD like the iphones have, its just crystal clear. The second row is captains chairs (optional, same price) which the kids love bc they have separation from siblings. Third row has enough room for kids but will be tight for adults. Engine power is adequate, with plenty of low end torque. If you're looking for Navigator or Escalade power this isn't at that level, but its plenty for my needs. It has many, many fun amenities. For example, your key fob can be used as a homing beacon, allowing you to find your car in a parking garage if you can't remember where you parked. Also your phone can be used as the key, so if you forgot your fob your key can open AND start the vehicle. Overall, this is a fantastic vehicle. Lincoln put themselves in direct competition with Audi, Mercedes and BMW for SUV luxury and they will not disappoint. This vehicle will drive like you're floating on a cloud, or quickly morph to a mako shark chasing tuna. You won't be disappointed.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

The Lincoln Aviator is high on comfort and gives a quiet, smooth ride. The leg room is ample and seats very comfortable for plus-sized people. The multiple built in safety features give the driver a sense of confidence on the road. It is a classy car.

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

Lincoln is back! This is not a Ford, it's a totally different experience. Quality, performance, looks, materials, space, interior - it has it all. Slays the Cadillac, BMW, Audi, etc competitors.

Purchased a pretty much trouble free Explorer from here and have only had it serviced there,car has been reliable.Took it for service and William Marshall was phenomenal from beginning to end,friendly,professional and kept me updated on everything,as I had a lot to do,he coordinated my ride home and pick up back to Koons Ford causing no interruptions to my day and what I needed to do. Dealership looked good from the road,clean,tidy, customer cars lined up and the longe for customers was fresh,comfortable and very clean.Service was flawless as was Customer Service.Well done and keep up the forward momentum!

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

All work was completed within 2 hours for Timely faction they have worked on all my vehicles that I have purchased from voice and I really appreciate his kindness and effort towards timely work

Great speedy sale experience and follow up for continued providing great customer sales service for the used vehicle. The sales rep Hung really helped me out and showed me the benefits of having an electric vehicle.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

The person who was assigned to me did a great job. I left my wallet at home and she went extra mile to arrange for a shuttle to take me home and back to finalize the work. Great job!