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2020 Lincoln Aviator consumer reviews

$51,100 starting MSRP
side view of 2020 Aviator Lincoln
58% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.4
  • Performance 4.2
  • Value 3.5
  • Exterior 4.6
  • Reliability 3.5
Explore the 2020 Lincoln Aviator
Shop the 2020 Lincoln Aviator

Beautiful SUV questionable reliability

I was thrilled when I purchased my 2020 Lincoln Aviator it was by far my favorite suv I’ve owned. Flash forward it has 22k miles the AC blows warm, the drivers side back door doesn’t latch properly, the reverse camera has a recall and sometimes doesn’t work. It’s a beautiful SUV but I will be selling it do to reliability and plan to purchase a Lexus.


most comfortable car I've every owned

Excellent road car, quiet, stable, comfortable to the highest level, good technology, handles snow very well, great options, excellent towing capacity. Bought Lincoln CPO with 19K miles and car is in perfect shape.


Don't buy one.

Purchased New 1/28/21 Brand new car... starting having multiple problems 3 days after purchase. 1st the suspension squeaking loudly and having to be totally replaced. Then the brake making loud noise and squishy when pushed. They found that problem and the part is on back order. Now there is ANOTHER problem where when the car is put in Reverse, it makes a popping noise and jerks in to gear. This is the worst car I have ever purchased. I have had it less than 2 months and it seems there is a new issue every week. This is so frustrating. Lincoln Concierge looked into it, thanked me for "Being the Best Part of Lincoln" but said they will not replace this vehicle. They said they feel that this car can be fixed and want to give the dealership a chance to get all repairs done...who cares how many times I, the "Best Part of Lincoln", have to be inconvenienced by having them try to fix everything over and over. I have driven their loaner cars (4 different ones so far) more than my own car..... AND... none of them are what I am paying for. The last one had a cracked windshield and looked like a can of coke exploded on the back seat.... I AM PAYING over $700 per month for that? I want my 2014 GX 460 that I traded in for this Aviator. It had 78K miles on it and I NEVER had ANY problems at all. Whenever they picked it up for routine service, they always brought me a new GX 460 to drive until they brought mine back. That is how you treat a customer. Great customer service and very good for repeat business. I should have listened to my gut and bought another Lexus. I will NEVER buy another Lincoln!!!


2020 Lincoln Aviator Review

I am somewhat of a car nut, I really enjoy the research and the search process. I was looking for a used SUV with 3 rows, AWD, and just a few years old. I enjoy a bit of luxury, and with my commuting I wanted something reliable but also very comfortable with some amenities. I narrowed it down to the Q7, GLS450, and the Aviator. I test drove all 3 and I won't go into the reviews of the other vehicles, they were certainly nice, but the Aviator came out ahead. I think bang for your buck, the Aviator delivers an equal if not superior product for much less than the others. The interior is spacious and luxurious, and I went with the 30 way power seats, which is basically like getting a custom fit glove for your body. The sound system (28 speaker option) is amazing, with really beautiful high notes. The bass could be deeper and louder, but I don't know that you can get that without a subwoofer. The interactive console is quick and fast, with incredible resolution. I imagine its akin to retina HD like the iphones have, its just crystal clear. The second row is captains chairs (optional, same price) which the kids love bc they have separation from siblings. Third row has enough room for kids but will be tight for adults. Engine power is adequate, with plenty of low end torque. If you're looking for Navigator or Escalade power this isn't at that level, but its plenty for my needs. It has many, many fun amenities. For example, your key fob can be used as a homing beacon, allowing you to find your car in a parking garage if you can't remember where you parked. Also your phone can be used as the key, so if you forgot your fob your key can open AND start the vehicle. Overall, this is a fantastic vehicle. Lincoln put themselves in direct competition with Audi, Mercedes and BMW for SUV luxury and they will not disappoint. This vehicle will drive like you're floating on a cloud, or quickly morph to a mako shark chasing tuna. You won't be disappointed.


Looking forward to many trips in my new Lincoln.

The Lincoln Aviator is high on comfort and gives a quiet, smooth ride. The leg room is ample and seats very comfortable for plus-sized people. The multiple built in safety features give the driver a sense of confidence on the road. It is a classy car.


A Lemon

I’ve had this car into the dealership four separate times for unrelated reliability issues totaling over three weeks of lost usage. I am very disappointed in Lincoln quality and will not buy another one like it. It’s a lemon!!


Moste beautiful SUV on the road

Lincoln is back! This is not a Ford, it's a totally different experience. Quality, performance, looks, materials, space, interior - it has it all. Slays the Cadillac, BMW, Audi, etc competitors.


Worst car I have owned!

The last 18 months of service on my New 2020 Aviator has been a nightmare. My NEW car has been in the shop 7 times. Engine sensor failures (3 times), AC leaks, exterior sensor failure, backup camera failure, system head unit failure, seat falling apart, interior plastic breaking (two places). And that’s what I can remember! I’ve been through two good faith reviews! I am trying to get them to buy my car back with no luck. I want this car off my hands! I spent $85,000 on a piece of junk! Do not buy a Lincoln!


$70K defective pain

I love the design and many features. The electronics are a disaster. For example the other day after being in the shop I was driving and a notice of "deep snow" popped up. The car slowed down and traction control stopped working. It was a beautiful day. This car falls way short of its promises. Full of gremlins.


Great vehicle -- great value

The Aviator checked all of the boxes for our next vehicle purchase. Great, luxurious features and styling. Roomy and comfortable. Great value and great vehicle.