Used Lincoln Navigator SUVs for sale near Dunn Loring, VA

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I purchased 2024 Lincoln Navigator few weeks ago. After researching the Mercedes GLS 450, BMW X7, Audi Q7, my intention was to purchase the Mercedes GLS 450. On the day to make a decision, I decided to test drive the Lincoln Navigator. Once inside the Navigator, the interior space, materials, and comfort immediately put the brakes on the Mercedes. The seats for the driver and passenger were the most comfortable I'd sat in (30 way adjustable). The amount for wood detail, gave the cabin a rich feel. Lincoln's decision to keep buttons and nobs to control basic functions like climate control, music volume and seat comfort like heating and ventilation were a real plus. The trend recently is for auto makers to use larger digital touch screens to control many if not all the functions in the car. ( Range Rover sport, Telsa SUV's). The second row captain chairs with the center consul felt more like a lounge area, plenty of room. The main difference between the cars I evaluated was the ride. I found that I liked the higher and larger driving presence on the road. I will say the Mercedes GLS had a smoother ride and the BMW had a more agile driving experience. However , the independent suspension system with road anticipation technology in the Navigator provided a smooth and comfortable ride. The technology on board the Navigator make driving this full size SUV very easy. At the end of the day, I realized, I wanted a comfortable, spacious, well appointed SUV, and Lincoln Navigator "checked" all the boxes.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

More power than a v8. Rides like a dream. Every luxury you could want. This car has never given us any problems and is absolutely the best for a long road trip.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I have had 5 Navigators and Loved each and everyone , the Navigator fits my life style perfect , it is just me and my wife and we use it to move boats, trailers and our everyday needs. The gas mileage is great for the size and power is in matched !

Being a grandmother, I want to be able to transport grandchildren with plenty of room and comfort for car seats. Style and comfort for me is priority. She turns on a dime and feels safe and sound. I can visit the mountains in the snow in four wheel drive with ease. Just love my new baby!

This is my second Space Navigator,,, looking for my 3rd, really appreciate the time I spend in my Navigator, never felt as close to any other brand

I bought a car from them in August 2020 and was very happy with them in many ways. They were very straight forward and very confident about their car. They were very helpful and nice at the same time not only the price was fair but, they even gave me a discount as well. They seemed to be more interested in keeping customer satisfied than making more money. I would recommend them to anybody who is looking for a used car. Gholam MD.

The Lincoln Navigator is the nicest car I’ve ever been in. The seats feel like clouds. It is so reliable, we are forever a Ford/Lincoln Family. Quality is very good

Nelson is the most wonderful salesman’s great work great dealership everyone so nice this is our 5th car with them !!

I've had only great experiences at Mercedes-Benz of Alexandria. I bought a used 2012 GLK from Michael Prati, who was able to find me the perfect match within my price range. He talked me through every step of the way and was always transparent and reasonable. Every time I've returned the service has been helpful and pleasurable! Michael gets back to me with any question I have and is always willing to assist me. Highly recommend.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Exelen communication Everything right The best dealer Lexus Easy paperwork Nice communication we the agent

Excellent Customer Service and very friendly staff. I was provided a rental to get back to office and back to dealership when vehicle was ready.

This is one of my favorite cars. The only problem with the car is the quality of the dealers. As a luxury car it is great but the dealers tend to be 3rd world. I have very few problems and love the drive and technology.

I had a great time with precise group i bought my new car from them they have a great customer services and great team

I've never been a Ford product fan,but this truck has won me over. We bought ours used this year and LOVE it. I had determined that I was buying a loaded Tahoe LTZ when the wife had seen the Navi come up at a very good price. She was interested and since we had nothing to do that day, we decided to go and test drive it. That particular one was "road hard and put up wet" but, my wife noted how easy it was to get in and out of.........she suffers osteoarthritis in her knees and felt no pain getting in and out with the larger side steps. Since that was not a complaint for her, we started looking and found the one we currently own. It is quiet, roomy, nice stereo and is a very nice ride when traveling. I'm still not quite a Ford fan, but.........this has gotten me to give them a second look at least.

Great speedy sale experience and follow up for continued providing great customer sales service for the used vehicle. The sales rep Hung really helped me out and showed me the benefits of having an electric vehicle.

Our brother-in-law bought one. Went for a ride and loved it. My husband and I bought one. Now another brother-in-law is looking for one to purchase.

First time buying from Sheehy and was very surprised. I prepared to be sitting around for hours while they "ran the numbers" or any other shady sales tactic in the book, but there was none of that. Sebastian was patient, transparent, and worked hard to make sure we got to an equitable deal in a timely manner. Will be buying my next car here.

I have owned 4 Tahoe’s prior to my Lincoln Navigator. This vehichle is far superior in every aspect to the Tahoe. I love this vehicle and will buy another one unless the Tahoe makes enough improvements to get me back.

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

I am shopping for a new car and I called in and got one of the sales reps. Marcos, was very knowledgeable very helpful and also very kind to talk to. If I could say anything is that he presenting himself very well.