Used Mazda CX-5 for sale near Sugar Grove, IL under $20,000

I have not decided what kind of car I wish to buy. The Audis looked nice. I have heard good things about the company. I don't know if anyone I know has an Audi.

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Let me begin by saying I have been looking for this dream car of mine for 2 years now, after countless hours with countless different dealerships, I finally found what I was looking for... a gorgeous gray metallic Genesis G80 Sport AWD V6 3.3L Turbo...365HP Luxury Sedan, CPO, Certified Pre Owned Genesis, heads up display, front, rear and side mirror cameras, Android auto, the works! Took months of dealing with dealerships, and the Salesman that helped me at Algonquin was so patient with me... You can't find these in my side of the country, they're all in the East coast, I was an out of state buyer from Colorado and tons of dealerships and their salesmen wrote me off but not this one, many not taking me seriously... but Casey from Algonquin Hyundai was the hero I needed... Even after times when the deal fell through, he would follow up with me, making sure he was still there to help me with this purchase... finally after a couple months and all the stars lined up, it was time to make the purchase, and Casey's steadfast dedication to make sure I was taken care of paid off. I literally bought the car, without even seeing it, just from pictures, from Colorado, then flew out to pick it up. They FedEx'ed me the paperwork, I signed it, sent it back then flew out to Chicago to pick it up and drove it back. Not only that, Casey himself picked me up at the airport and drove me back to the dealership 1 hour away! Talk about Genesis customer service! What do you expect when a luxury fully loaded 2022 4 door sedan goes for 58k when it's new you're buying primo goods... and mine was a 2018! After all the time I spent with Casey going back and forth, I felt like I made a friend, not just someone trying to sell me something...If you buy from this dealership, ask for Casey, he will take care of you like he did me, I'll never forget him and will always appreciate what he did for me, Thank you Hyundai Algonquin and Thank you Casey for making my dreams come true...

Living in Orlando, you know it’s kinda hard not to have a car to get you from place to place, especially when you are trying to juggle work, school, and personal life. As a person who works in the medical field, and having to be around patients on a daily basis, be at church twice a week, and as a nursing student, be able to get to my classes, and Clinical’s in a timely manner, it’s kind of hard not having a car to be able to do the things that I need to do. So I went onto my company’s website and saw that we had an opportunity to purchase a car through offlease Orlando, and I have been praying since February 2024 to get a Mazda CX-5, and when I saw they had two available. I called and spoke with Briana the BDC Rep who was very pleasant, knowledgeable, and showed her eagerness to assist me, she made sure that I received a text and email to remind me of my appt and my sales rep. When I got to the dealership, I met with Orlando who was one of my sales reps, and he was partnered with Jarid who into the office showed, showed me around, explain to me how the process was going to go since this was my first vehicle purchase, and they really made me feel welcomed. As one of the cars was already sold, the one that I really wanted it was actually here still and just waiting for me to call it mine and take it home. I test drove the car and the car ran perfect no issues, I had a Carfax and it really was just perfect for me. The process of purchasing the car was smooth, easy, and didn’t take no time at all. I was able to purchase my dream car, the Mazda CX-5, and be able to drive home with a beautiful car. With graduation being December 2025, this is my first big purchase, and this is going to help me be able to finish my classes before graduation, be able to help me and get to and from work, be able to help patient with my own personal company called “iFirst Care”, be able to drive myself to church, and be able to have fun with my friends and family. Sydney who is one of the Sales Reps and also the “Repo Lady” made sure she checked on me to make sure that I was doing OK as I was waiting in the waiting room for my paperwork to be finished and finalized. Albert who is the Finance Rep make sure that I had all my documents ready and prepared and made the signing process so easy and smooth to the point that I did not break a sweat when I signed my life away Lol! When you visit Offlease Orlando at 8900 S US Hwy 17 92, Maitland, FL 32751, be prepared to be welcomed into the Offlease Orlando Family with open arms, you will have a great time, and be prepared for plenty of laughs, my time here has been amazing, and I definitely will be back!

10 stars!! ⭐️ Stellar customer service from inquiry to driving away with a great car at a great price. Best car buying experience I’ve ever had.

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Amazing experience. Made the process so simple for me to get what I want. Would definitely recommend to everyone

I bought the 2015 cx5 used a few months ago with 88k miles on it. Based on my research it should last up to 300k miles with regular maintenance and non aggressive driving. I have the grand touring trim in all black. It's a very good looking vehicle inside and out. Placement of gauges is very good and buttons/functions are easy to access. Temperature functions are simple and work really well. Good venting. Windshield wipers work fine but the intermittent timer sometimes seems to fluctuate either based on speed of the car or there's something malfunctioning. I can't tell to be honest. Storage is good and there's enough pockets, compartments and spaces for personal items. Overall the look and feel seems right on the bubble of being luxury. The handling is on the stiffer side made to give a feel of performance which it does. I get a pretty strong connection with the road. The turns are tight. It feels good to drive and it's even fun though I don't push that. I used to have a Mazda protege in the 90's and it gave that handling excitement despite its modest power. The cx5 reminds me why I liked that car. The lag when pressing hard on the gas is a bit annoying and the 0-60 time seems a bit slow for the 184hp 2.5l engine but once it gets into it's power band it goes. Gas mileage is very good imo. I get 26 mpg combined city/highway. Seats are comfortable enough though I might have chosen the touring model for the cloth seats instead of leather because items slide off the seats and I notice some wear and stitching tears that I'll need to have repaired. The adjustments with the seats are very good I think. I like the lumbar support. The hatchback works well but I would have appreciated an automatic open/close function. I haven't had a large hatchback before and it's a bit annoying having to force the closing if I have items in my hand. 1st world criticism certainly. The biggest issue with this model year (and I think all models up to 2018(?) is the gps and entertainment unit. It uses the old TomTom navigation system which is very clunky and too frustrating to bother with. I use my phone instead. The entertainment system works well enough but I'm surprised it included a CD player even in 2015. I don't listen to the radio or have a Sirius subscription so I mostly Bluetooth connect my phone for streaming music and navigation. It shouldn't be necessary with an integrated system already in place but the installed system is that bad. It's all made worse by the Bluetooth tech. It often disconnects for no reason and sometimes takes a minute or longer for the system to recognize my phone. Sometimes it will be connected but there's no sound, again for no reason I can see. Usually these issues happen at start up and once I'm driving a few minutes it works fine. If I watch a video on phone there's a big latency lag from the phone to the stereo. It's big enough that it's unwatchable since a mouth moves but the sounds come later. I have to disconnect bluetooth when watching a video which is a major annoyance. I'm planning on replacing the stereo head unit in the future which hopefully will solve all these problems. Overall it's really a great car.

Our experience was fantastic.Cedric was the best.He made the transaction so easy.Made sure we were taken care of. Definitely would return and buy another car. CUSTOMER FOR LIFE!

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

Our salesman was very easy to deal with I was in and out in no time

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

It has been my pleasure dealing with this dealership since buying my present car from them, and I have always found the service to be of a high standard. Professionalism and friendliness have been evident in all interactions, whether in person or over the phone.

I've driving sports cars muscles cars and high end luxury cars. Mazda wins for the cost in reliability, features for cost, drivability, and design. It's drives nicer than it's competitors Honda, and toyota. BTW those are its competitors your buying a reliable car when you choose a mazda it's no Chevy Ford nissan or Hyundai garbage. Safety rating good. No cat transmission which some are okay but maintenance cost is less with mazda and they make their transmission in house and their solid reliable. Engine gets good gas mileage it's a big suv smaller motor but still plenty of get up and go for being a 4 cylinder if you consider it slow remember it's non turbo so less maintenance cost things to worry about plus still get great gas mileage.

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

Fuel injector service made the car accelerate/ respond way better. 35,000 miles onward definitely felt a difference after the service. Feels like a brand new car again. Brakes could be better but overall great timeless vehicle.

Nice xars -nice service-Okay prices.the cars were clean.to me some were over priced

For the most part I really like my 2013 Mazda. When I stop the car and try to turn off the ignition it doesn’t turn off the engine. In order to turn off the engine and electrical, I have to restart the cart and pump the gear shifter several times and then turn off the ignition. My wife used to drive a Mazda MPV had the same issue.

Purchased as my commuter vehicle, plenty of room for my work gear, very comfortable and a smooth ride to boot. easily getting 28-31 mpg is also nice!

I went in order to get a used electric car, and got a very nice one for a good price. They were willing to lower the price for me and remove several fees. Thank you, Steve!

I see a lot of complaints on this car. Maybe from a different class. I grew up lower middle class so the fact that I've had this car for 5 years and the only issue I've had is the compressor...im happy.

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

Test drove a used 2019 CX-5 two days ago and loved it. However, the exterior had a number of scratches and no sunroof, which is a must. Came home, looked online and found an immaculate 2018 CX-5 with only 31K miles at a Mazda dealer 70 miles away. Test drove it this morning and brought it home this afternoon. Smooth acceleration, quiet cabin, absorbs bumps nicely. Feels like driving a much more expensive care. Touring model gives you all the features you would expect in a much more expensive car. Looking forward to many years of driving comfort and enjoyment. PS Took a very critical friend with me to check out the car, and he had nothing but praise for it.

Amazing place to buy a used vehicle, I have bought 2 vehicles from here for my daughters. First on 7 months ago and the second 2 weeks ago. Both vehicles are great.

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

I’m 72 and have owned many cars including jags, Volvo, bmw, ect this is the nicest, comfortable car I’ve had, l suspect that kept in good condition and serviced correctly it will last many years, if you are looking for a reliable, attractive, zippy car then this is for you, l test drove all the similar cars and the cx5 was the car for me.

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

Such a smooth driving SUV. But the transmission/engine cannot find the proper ratios to respond quickly from 15-35 mph. Very frustrating in busy traffic. Otherwise, beautiful interior and very reliable. The entertainment system takes forever to start on initial start up. GPS looks like it from 2002.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Best service I’ve ever experience, the work was superior and the people I dealt with very professional!

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.