New and used 2025 Mercedes-Benz AMG GLE 53 for sale near San Fernando, CA

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

It was a very good experience. The credit process was very fast and efficient. They made the purchasing process very easy.

Amazing service & verity also good price I like CUVs so much & I hope there's more SUV on special deals! The employees was very helpful & friendly I like to always go there & look what's new you have! ?

Kuan was absolutely amazing guiding me through my used car sale. He was so kind and attentive. I?ll always go back to him and refer anyone I know looking for a used Mercedes. 10/10 service from him !

Very friendly and professional staff. Will recommend to my friends for sure.

I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.

Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.

Friendly and knowledgeable staff. Very easy process of car buying. They work with you to make sure it?s the right car and right price. Highly recommended.

Had to take my car in for an issue I had with acceleration and the service provider Oscar Romero was such a great help. He turned a bad moment for me into an enjoy experience. For that I am grateful.

Update to a previous experience Today I took my car back to Glendal Cal Star My issue was resolved at no charge. I’m happy it was resolved and my car was repaired. Thank you

It is third time my family returning to this dealership to buy a car . I feel like I?m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT

Called regarding an advertised car. They called back and advised me that due to COVID-19 they would be closed for sales. Nice communication. Thank you.

This dealership and service department go above and beyond in the quality of work that they do! I am a TV Executive and have very little time on my hands with all the projects I work on. I am truly grateful that this dealership works so hard to continue to make me the happy customer I am!!! Kevin Malone is the BEST service advisor I have ever worked with, and I will only do business with him! I also enjoy working Leslie for my loaner vehicles and seeing Nikki’s smiling face at the front desk! Keep up the good work team! I have referred lots of my fellow colleagues and family members to this place, and they feel the same way I do!

Great service, great guys and girl. was able to get a decent deal so far happy we’ll see.

Very easy and smooth process Paper work was ready and easy Quick service and had several different people helping to move it along even as I changed the appointment time

muy buen servicio son muy amables la verdad no tengo nada malo que decir nos contestaron todas las preguntas y nos dieron un muy buen descuento en el carro que compramos

Wow this is hands down the best dealership i went to. Usually I dread the finance part but John Hong my finance manager was a star amongst Stars! I Definitley will let everyone know about Calstar Mercedes led by Armen and company!

Great experience! Michael and Constantine were super easy to work with. Wish every dealership was like this! Thanks!

Ramses Vasquez is a great service advisor. Cares about the customer. Price was better than most Mercedes Benz dealerships I’ve been. I’ll sbring my car here next time. Thank you!

Professional and exceptional service by Shawn and his team ! I was able to get the car I loved . Definitely will come back ! Thank you for your great service!