Select Auto Imports in Alexandria Experience
November 6, 2018
I found that the shopping experience at Select Auto Imports was outstanding. I started with the Sales Manager Robert Samereie who worked with me to buy a 2014 BMW 650i Xdrive loaded convertible . Robert did an excellent job sending me comprehensive pictures of the car I was interested in and even added 20 + to the pictures on the website.IN addition we negotiated the terms over the phone before driving form VA Beach to Alexandria including best purchase price, trade in terms and an excellent 6 year financing rate. He also assured me that he would work with me on my trade in to match the best quote I received in VA Beach. When I went to Alexandria Robert was off for the evening and I dealt with Brian Villanueva as my Sales Consultant who took me on the test drive and explained the many differences between my past 2005 645CI BMW and the 2014 650 Idrive.. The final paperwork required the owner MR. M Najimohammad and Terri Norrent from the Finance department. They agreed to honor my trade in and the finance rate as well as the Discount agreed upon despite a difference between the Trade In estimate they made and my VA Beach best rate to close the deal on a very positive note. I have had a couple issues since bringing the car to VA Beach and they have quickly resolved them and will be sending me a check for the difference on my trade in versus financing and a second key that was not available when I picked up the car.All the people I dealt with were very professional and responded quickly to any issues that came up. Finally the owner Mr. M Hajimohammad was excellent at helping to close the order with both sides feeling good about the deal.