New and used 2025 Mercedes-Benz C-Class for sale near Gibraltar, PA

When my windshield was cracked by a rock on my new 2022 S580 no one could find a replacement. "Backordered" "No ETA" "Nowhere to be found." "Sorry, can't help you." Over and over until I went to the dealership where I bought the car and the Parts Manager, Joe Singer, literally went the extra mile. He not only found the windshield at a dealership in Maryland but sent someone to get it right away. That's customer service. Actually, everyone there was great. My salesman, Phil Polite, was very helpful and a pleasure to deal with as is my service adviser, Darius DeQuesnay. Thrilled to find exceptional customer service in a world where mediocrity is the norm.

My advisor let me know what’s going with my vehicle and also explained options. They tried to accommodate base on the needs of my vehicle as well as my schedule.

Excellent dealer to find the perfect Sprinter for your needs regardless what state you reside in. Just flew in from Detroit 12/28 to purchase 2022 170” Crew VanFrom Sprinter Sales Manager Jay Posnack. Second Sprinter I purchased from him. All communication was clear and concise with absolutely no pressure. I found dealer stock to be without equal, offering 22 &23 In all trim levels. If you are looking for a Sprinter van consider calling Jay.

Yes, sales Person Dunham was awesome very professional took care of me from beginning to end. You have awesome people there shout out to Jeremy is my regular service guy the best people ever

Always a great experience. Jay was excellent from end to end with my service experience

A beautiful, well presented dealership in a nice location. Our sales representative was Philip P. , who was very personable and professional. We needed to purchase due to a vehicle accident that totaled our previous Mercedes Benz-an unplanned, stressful situation. He was a patient and easygoing guide for us during our purchase, which made the process much more comfortable and even enjoyable. The entire experience at this dealership for my wife and I is exactly how one would expect for a Mercedes Benz dealership. I will also note that we previously visited several other dealerships, both Mercedes-Benz and others. We travelled over an hour to visit Euromotorcars Devon. I will say that it is no secret that the quality of service can certainly affect the sometimes stressful experience of purchasing a vehicle. We are so happy that we definitely started our ownership on a positive note, which will continue to flavor our ownership of this vehicle into the future. Thank you Philip and Michael.

I have service there for the last 16 years, My first one c240 for 10 years and my current c300 the last 7 years, I just pick up today my c300 after that was serving and Paul my advisor is doing great job for me,

We had a great experience with Tim Smith at Mercedes Benz in Lancaster. Tim provided knowledge and expertise in a relaxed environment.

Coming in to pickup my ordered vehicle, this newly renovated facility is exceptionally clean and distinguishes itself from other dealers in the area. Will come back for service for sure.

Love car max I truly recommend it to anyone the service is great. Thanks to my representative Matt who went on and beyond to satisfy my needs!

I have been a client working with Craig and MB of WC for almost twenty years, when it comes to service for my Mercedes' cars. The service levels are exceptional, the service/repairs are always thorough and explained so that I understand in detail, and they even wash my car each time. I would highly recommend that Mercedes Benz owners use the MB of WC dealer for ALL of your auto needs.

Joshua Mentzer is the real deal. From the minute my daughter and I showed up to test drive a used VW Jetta, Josh treated us as though we were there to purchase the top-of-the-line Benz. He took us on an extensive test drive, that thoroughly put the Jetta through its paces. He made us feel as though we were on a Sunday drive with the family. He talked my daughter through the features, demonstrated how to use them, spoke to my daughter and not just me (this is rare, kudos to you Josh), and answered all our questions. We placed a down payment and came back the next day after transferring money in the bank. Unfortunately, my daughter's insurance did not kick in until the day after and it was then that Josh elevated his service to the gold medal round. He offered to deliver the car to my daughter the next day. We live 1 hour and 20 minutes away. I challenge anyone to beat the service that Josh represents. This is a real testimony to this Mercedes Benz dealership. I will definitely check out MB of Lancaster when I am looking for my next car and will be asking for Josh. Gold medal service goes to Joshua Mentzer.

John sell was excellent in finding best price for My tire replacement, he also set up appt quickly and was done quickly as well Thanks

Ed was very thorough explaining the features and benefits of the car. He was very patient! He walked us through the computerization and got us hooked up. Can't wait to learn more.

Mercedez Benz of Lehigh Valley, Pa provided a unique experience for me this recent interaction. My c300 had a strong unusual gasoline odor in the garage suddenly. I had called MB of LV on a Thursday, going into Presidents' Day holiday weekend. My experience began with: *Telephone/reception : Leillani *Service Advisor: Juan Martinez (1 of 6 service advisors, very hard working with an overfill of workorders and facing challenges regarding courtesy loaners at the time. Yet handling all customer transports through shuttle service which was timely and professional) *Technician: Rick Dombroski *Valet staff, all of them! Juan Martinez explained from first interaction in a very efficient, clear, concise, professional and in ELITE manner the process of vehicle handling. Covering initial multipoint inspection of the vehicle in general, plus recommendations of maintenance and potentially beyond the diagnostics of my reason of bringing the vehicle in the first place. Very clear, to the point. Punctual. This being on a Thursday, resulted in follow up and further diagnostics through the Friday and work performed over the weekend into Monday, the technician and efforts resulted in going above and beyond in attempts to replicate the gasoline smell by filling the gas tank. After extensive trials and diagnostics, situations was resolved Tuesday as promised. Furthermore, it was discovered and recommended for subframe work. Which can be a costly job concerning critical quality component of such vehicle to remain in elite luxury condition. All the work was completed as promised and professionally manicured to exceed expectations of quality and resolve. Juan Martinez, not only impressed upon me as a recent customer, but confirmed the values of integrity, honesty, professionalism, and service truly to reflect the name and brand values of Mercedez Benz of Lehigh Valley. Thank you Juan for this elite, excellent, and positive experience with your team, department, and dealership. Execution was exquisite and exceeded my expectations indepth. Juan Martinez earned my trust and loyalty for not only the MB of LV dealership but for the automobile industry, as I have seen in the past varying degrees in differences of results as well as efforts regarding many challenges met unsuccessfully to satisfaction or expectation as a customer. Juan Martinez may be 1 of many within the field of service advisory, but he and MB of LV are 1 of 1 in my experience. I strongly recommend them and the group at MB of LV for any needs for your luxury vehicle experience. The deep attention to details was a key factor I noticed by the entire team. Smart, fast, and honest. (As I have extensive relations and experiences within the industry across brands, this was a lasting impression) Thank you!

Sam Kokosky, the sales person, was exceptional. I did not end up making a deal that day, but I will absolutely put the MBLV on the top of my list. The entire experience was very positive.

There was a question regarding the service...Mercedes Benz and I had scheduled an appointment a few weeks prior to service. They put me down for a "Service B," and the car was "yelling" for a "Service A1." Brandon called me the morning of the Service to let me know that the driver was ready to deliver the loaner. We discussed the service "dilemma." At one time, I'd put 20,000 miles per year on my vehicles just commuting to work. Now that I have retired, I am under the "5,000 mile Emissions Exempt" mileage per year. Brandon and I decided to go with "time" instead of mileage for the service. "She's" a 2020, and is going on 6-years old now. Gave "her" the 5-year service. Told Brandon that next year, it'll be tires and a battery. And could they give "her" a good cleaning? I usually thoroughly clean and detail "her" twice a year. Something else that has been quite time-consuming came up this year. I took a chance, and asked Brandon about Mercedes Benz "cleaning her up," including detailing for me. That was done, too. A well-maintained car will last a long time. And Mercedes Benz vehicles have a reputation for "aging gracefully" if kept well. "She's" not the biggest, fanciest Mercedes out there, but with people like Brandon, the cleaning crew, establishments like Lancaster Mercedes Benz, and myself, "she" should look good, and run good for may years to come.