New and used 2025 Mercedes-Benz C-Class for sale near Gibraltar, PA

Coming in to pickup my ordered vehicle, this newly renovated facility is exceptionally clean and distinguishes itself from other dealers in the area. Will come back for service for sure.

I have service there for the last 16 years, My first one c240 for 10 years and my current c300 the last 7 years, I just pick up today my c300 after that was serving and Paul my advisor is doing great job for me,

I have been a client working with Craig and MB of WC for almost twenty years, when it comes to service for my Mercedes' cars. The service levels are exceptional, the service/repairs are always thorough and explained so that I understand in detail, and they even wash my car each time. I would highly recommend that Mercedes Benz owners use the MB of WC dealer for ALL of your auto needs.

When my windshield was cracked by a rock on my new 2022 S580 no one could find a replacement. "Backordered" "No ETA" "Nowhere to be found." "Sorry, can't help you." Over and over until I went to the dealership where I bought the car and the Parts Manager, Joe Singer, literally went the extra mile. He not only found the windshield at a dealership in Maryland but sent someone to get it right away. That's customer service. Actually, everyone there was great. My salesman, Phil Polite, was very helpful and a pleasure to deal with as is my service adviser, Darius DeQuesnay. Thrilled to find exceptional customer service in a world where mediocrity is the norm.

John sell was excellent in finding best price for My tire replacement, he also set up appt quickly and was done quickly as well Thanks

My advisor let me know what’s going with my vehicle and also explained options. They tried to accommodate base on the needs of my vehicle as well as my schedule.

We had a great experience with Tim Smith at Mercedes Benz in Lancaster. Tim provided knowledge and expertise in a relaxed environment.

Joshua Mentzer is the real deal. From the minute my daughter and I showed up to test drive a used VW Jetta, Josh treated us as though we were there to purchase the top-of-the-line Benz. He took us on an extensive test drive, that thoroughly put the Jetta through its paces. He made us feel as though we were on a Sunday drive with the family. He talked my daughter through the features, demonstrated how to use them, spoke to my daughter and not just me (this is rare, kudos to you Josh), and answered all our questions. We placed a down payment and came back the next day after transferring money in the bank. Unfortunately, my daughter's insurance did not kick in until the day after and it was then that Josh elevated his service to the gold medal round. He offered to deliver the car to my daughter the next day. We live 1 hour and 20 minutes away. I challenge anyone to beat the service that Josh represents. This is a real testimony to this Mercedes Benz dealership. I will definitely check out MB of Lancaster when I am looking for my next car and will be asking for Josh. Gold medal service goes to Joshua Mentzer.

There was a question regarding the service...Mercedes Benz and I had scheduled an appointment a few weeks prior to service. They put me down for a "Service B," and the car was "yelling" for a "Service A1." Brandon called me the morning of the Service to let me know that the driver was ready to deliver the loaner. We discussed the service "dilemma." At one time, I'd put 20,000 miles per year on my vehicles just commuting to work. Now that I have retired, I am under the "5,000 mile Emissions Exempt" mileage per year. Brandon and I decided to go with "time" instead of mileage for the service. "She's" a 2020, and is going on 6-years old now. Gave "her" the 5-year service. Told Brandon that next year, it'll be tires and a battery. And could they give "her" a good cleaning? I usually thoroughly clean and detail "her" twice a year. Something else that has been quite time-consuming came up this year. I took a chance, and asked Brandon about Mercedes Benz "cleaning her up," including detailing for me. That was done, too. A well-maintained car will last a long time. And Mercedes Benz vehicles have a reputation for "aging gracefully" if kept well. "She's" not the biggest, fanciest Mercedes out there, but with people like Brandon, the cleaning crew, establishments like Lancaster Mercedes Benz, and myself, "she" should look good, and run good for may years to come.

Very customer friendly. The whole staff is prepared to help with whatever you need. They supply a loaner vehicle when needed. Repairs are done in a timely manner and the car gets a fresh cleaning before pick up.