New and used 2025 Mercedes-Benz GLA 250 Base for sale near San Fernando, CA

Came in with family to return their lease and help them with the process. To be clear, we had an absolutely fantastic experience here. Let?s start with some history and establish the historically bad here for context: We came in for a lease return following a pretty poor experience with our first gen GLB. It was riddled with small electronics and misc issues within the first 100 miles. No that?s not a typo, borderline lemon it was that bad. We barely drove it 100 ish miles and already had noises and what might as well been a Christmas tree on the dash. However because these issues, and there were many, were small and not catastrophically bad in terms of safety and driveability, there was only so much we could do (or wanted to waste time doing). All of the issues were either addressed after multiple visits or simply not addressed at all after being given a half baked reason. We were literally told a loud squeaking noise on cold start and one that came back longer drives were ?characteristic? of the vehicle because they ?started a few other GLB?s on the lot and it made the same noise?. I?ll let the readers process that (it was fixed TWO years later btw). A real shame at the end of the day, but let?s chalk it up to bad luck and 1st gen issues (production location of the GLB aside). To be clear, my family and I have been customers of this dealership for over 10 years now and have always had good experiences up until the GLB, just wanted to highlight this experience after not having very many redeeming factors up until we met Isabelle. Now the good, and I cannot stress this part enough in my thanks: I don?t often write reviews, least of all for dealerships, but considering what a fantastic experience we had at Mercedes-Benz Arcadia recently, I really felt compelled to do so. After a number of not so great experiences during our GLB ownership, something we shared upon sitting down, Isabelle was quick to acknowledge it and immediately took the steps to help us get into what we wanted. She not only took the time to get to know both of individually, but also made it personable and more importantly, organic. We all know what these conversations are for, but to have it done on a way where it wasn?t forced and life experiences are shared goes a long way. All of this to say, it felt like less of a forced or rush transaction, and more of a conversation first. Something you?d be hard pressed to find in sales now, especially in so automotive sales in any capacity. Isabelle made sure we were able to look at any vehicle we wanted, even if it was parked in a dark corner of the cosmos. She went and grabbed each vehicle and pulled it right up for us to take a look at, even if it was the same spec, same color. She made sure we were sure of what we wanted before discussing anything else and really took the time to do it. She also fought for the numbers we had in mind and did everything she could to make it happen vs the ol? wait and bait approach. Isabelle was an absolute 11/10 from start to finish. She was patient, understanding, detailed, and very attentive to our needs. A rare find in the automotive sales let alone auto service industry. If I owned or managed this dealership in any capacity, I would fight to retain this woman and promote her at all costs. We will definitely be coming back to Mercedes-Benz of Arcadia for another vehicle and will certainly refer people to this dealership again. Many thanks to Isabelle W. for her patience and generosity. Special thanks to Finance Manager Billy Kwan as well for the very quick and efficient paperwork process. Your kindness and generosity does not go unnoticed. To the management at Mercedes-Benz Arcadia, if you ever stumble upon this or catch wind of it, please do give Isabelle and Billy our many thanks. They deserve recognition for their exemplary service.

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

Best online buying experience. Staff was quick and efficient at answering questions and getting logistics figured out especially while I was out of town. Would recommend

Kuan was absolutely amazing guiding me through my used car sale. He was so kind and attentive. I?ll always go back to him and refer anyone I know looking for a used Mercedes. 10/10 service from him !

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

Very friendly and professional staff. Will recommend to my friends for sure.

I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.

It is third time my family returning to this dealership to buy a car . I feel like I?m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT

We had very pleasure and happy experience with car purchased during the whole transaction and car dealer which we work are very professional and helpful! Definitely will recommend to friends

Luxury experience with high quality professional people. Maje sure you try them before you buy. They want me to provide a review of at least 25 words.

Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.

Friendly and knowledgeable staff. Very easy process of car buying. They work with you to make sure it?s the right car and right price. Highly recommended.

It was a very good experience. The credit process was very fast and efficient. They made the purchasing process very easy.

Update to a previous experience Today I took my car back to Glendal Cal Star My issue was resolved at no charge. I’m happy it was resolved and my car was repaired. Thank you

Talked to Mark about getting a car and left with an electric car. Very satisfied, thank you Mark! Will recommend to anyone that needs to find a used car :)

Great service, great guys and girl. was able to get a decent deal so far happy we’ll see.

Wow this is hands down the best dealership i went to. Usually I dread the finance part but John Hong my finance manager was a star amongst Stars! I Definitley will let everyone know about Calstar Mercedes led by Armen and company!

Easily the best car dealership I ever been to. It was like living the office tv show with all the charming and funny workers there! From Art, John and Armen they truly are the most interesting sales group in the world!