This was my first Mercedes- Benz experience and it was excellent from beginning to end. Thank you Trent, Eldora, and Lisa for an excellent experience.
by SJC in L.A., CA from Los Angeles, CA.
January 14, 2019
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
Had a friendly, no pressure experience. We wanted a customization they didn't really offer but salesman John Broadbent went way above and beyond to make it happen. They're a class act. Mercedes should be proud.
Great car. SUV with MB quality
by swirts from Philadelphia
January 7, 2019
Nice size. SUV capability. Great drive and handling.Easy controls.
Great fuel economy.
Drives well in city as well as freeway.
Sound system a pleasure. Apple Play is big plus.
The staff is quick and very friendly. They respond in a timely manner and help service our vehicles in the best way possible. Great job!
Most nice car I had
by Fares 1965 from Texas
December 14, 2018
The car met my needs and dreams and very conftable it has all luxuries I’m looking into it all future in side I need to learn more plus the dealer Ecarone was very nice from the general manager Sam to ash the sales person they did a very nice job
The staff who helped me find my new CLA and complete the deal at Mercedes Benz of Henderson was terrific, especially my salesman Wyndell Frazier.
Most luxurious car I've owned
by Mw2ftl from Chicago. IL
January 4, 2019
This car exceeded my expectations in terms of style, comfort, and quality. I had looked around for Glc300 4 matic or an Audi Q5 and I ultimately chose the GLC and I'm glad I did. It doesn't have the top of the tech in terms of the full digital display cockpit but everything else is just amazing. I'm not sure how the reliability will be like but I hope it lasts because I'm amazed with the car
We have been very loyal costumers to Henderson Mercedes, especially to Trent "the car sales man" he has given us exceptional service so far we have bought 3 cars from him about to buy our 4th, I feel like he has NOT been totally honest with us, that left us with a very bitter experience and feeling. 1. miles are not what he told me, he said 56 miles there were 276 miles (basically used car) 2. All 4 tires were low soon as I drove out of the dealership 29 verses 42, Especially after he total us he has the car checked out and ALL READY. 3. I waited to pick up the car after labour day weekend to get "free registration: DID NOT get it I never saw the car or test drove it, I went on his word, I could have done all paper work from Hawaii, I really think Mercedecz should pay for the registration for misleading me. 4. I did not even get the LOYALTY promotion ........ 5. VERY upset I put so much trust in a car sales man :-(, I trusted him enough to buy a car based on his word with out even seeing it or test driving it !!!!!! I have always liked him very much until I had to deal with VERY low tire problem on day one of my brand new car ( or should I say used car with brand new price tag). Very disappointed costumer.
most safe feeling car I ever owned and fun
by Deborah from HEBRON
December 31, 2018
this car met all my needs. very comfortable, stylish and handles like a dream. It has great pick up speed plenty of leg room and the sond system is fantastic.
Excellent responsive, prepared conversations, with accuracy.
by MichelleAdams from DealerRater.com
September 9, 2018
John was excellent; he gave quick answers, very thorough information regarding details t hat I needed to know about my new Toyota. He was responsive; got back to me regarding the entire package in order to speed up my time spent. We had full service information, interfacing with my insurance company, with a service contract and terms. Best experience I have ever had with an auto purchase.
Great luxury car
by Vane from Bronx, ny
December 19, 2018
This car met all my expectations I contemplating getting a BMW, however the Mercedes offers more . This car is comfortable . realiable and good on gas.
I have owned 3 different Mercedes and hands down this is absolutely my all time favorite. I would consider purchasing another as soon as I’m ready & know how much my family & friends are enjoying theirs’
I loved the customer service of this place. Everyone was so helpful and sweet, patience and it was the most quick I have ever closed a deal with. Honesty too, I loved my experience here, highly recommended
The best car I ever owned.
by Homie from Lynn, ma
December 27, 2018
It's extraordinary car. One of the most eye catching car on the road yet. The car is super fast and all the option in the car make it so better and fun.
I can not say enough about the amazing experience leasing our new Mercedes from Mercedes Benz of Henderson. Your salesman Ricky was fantastic. And Lisa Ortega was amazing helping us set up blue tooth and explaining every detail, clearly, about our new SUV. My wife is super happy with her new ride! We have leased and purchased many cars over the past 30 years in Los Angeles. We just recently moved to Henderson NV, and this was a great way to start off living in our new home, with a great new Mercedes dealership! I am definitely going to be getting my new E300 from here when my lease is up! 5+++ stars! Oh and they washed my E300 for free while I did the transaction on the new lease! Thanks!!!
Best SUV I've Owned
by 6gSchnell from Sacramento, CA
December 21, 2018
This car meets all needs with just enough passenger and cargo room, great interior design, very smooth and quiet ride, excellent gas mileage. More powerful engine would make it even better.
My service rep John is always display a sense of pride when ever I bring my cars in for service. I trust him completely when it comes to the care of my vehicles. Please keep up the great customer support.
Solid reliable and safe car with a Brand name.
by MSD fan from Chicago
November 26, 2018
This car is small SUV,with a prestigius name, Very solid feel from opening the door to sitting yin the drivers seat with a quite interier. Acceleration was smooth and quick in city driving but noisy on Highway. Trunk space is tight. Exterior finish is nice.
The service was great , very accommodating, everyone works as a team to get the desired results! I guess for one thing I do not need 25 words to say you did a great job, if there was a problem I grues it would take that much Again, great job!
It's a great car!
by agarcia825 from MOUNTAIN HOUSE, CA
September 22, 2018
I'm not a big car person, but this car and build looks great inside and out. Love the many features that it comes with and it's fun to drive!
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