Used 2020 Mercedes-Benz GLS 450 for Sale in Chicago, IL

I purchased my vehicle in April 2016 after looking for several weeks. Wasn't sure that I wanted to travel all the way to Chicago to pickup a vehicle (we live in Virginia Beach, VA) but it was well worth the trip. I originally dealt with the GM - Wally who answered all my questions. He didn't pressure us about the vehicle or harass us with calls after the initial inquiry. Once we decided that we were going to Chicago, Wally told us they would provide pick up service from the airport and not to worry about a taxi or Uber expense. Driver picked us up right on time and we were at the dealership (which is a warehouse) within minutes. We were greeted by Wally immediately and he in turn had his salesperson Khayin show us the vehicle. Khayin was very nice, not pushy very comfortable to work with. Once we had decided to purchase the vehicle we were turned over to the F & I department where we were in and out in about 30 minutes. Everything was easy...and no drama....just the way we like it. On our way home to Virginia Beach they even called to check on us to make sure that everything was fine. The dealership also handled our vehicle tags with our state DMV with no problems. The vehicles in the warehouse were all clean, neat and ready to show. Would not hesitate to do business with them again.... And since I use to work in the Car and auto finance business for over 20+ years that's high praise coming from me.

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

This is a follow up to my review of December 9, 2017. Our 430i Gran Coupe arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional. Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupe.

I've had 5 prior 5-Series sedans. This Sixth one, a 2017 540i x-Drive I just took delivery of from Bob Geisheker involved the smoothest overall process from ordering thru delivery. There was never any buying pressure, always amicable and reasonable pricing concessions and Bob was most patient and cooperative in helping me research and select my long list of tech options! In his short absence Sales Manager Bob Graziano assisted me as well. Upon delivery I worked with Business Manager Doug Kamp with contract finances; and then BMW Genius Spencer Parker proved without question his Genius qualifications while spending over 2 hrs with me patiently answering questions and teaching me how to use the endless features provided in this new model. And both Bob Geisheker & Spencer are excellent about promptly returning calls whenever I've had further questions. So all around this buying experience at Knauz has been a refreshingly great one!

This was my 2nd purchase at Knauz BMW. Again, a great experience with the customer service. Rolly Davidson was my sales/client advisor for the 2nd time. There are other BMW dealerships closer to my home, yet I travel 50 miles to Knauz because of Rolly's excellent customer service!He knows it! Spencer Parker (BMW Genius) did an awesome job (for the 2nd time with me) of educating me on the my new 435i. Again, I came away without having to read the manual because he's so thorough in explaining the functionality of the car. This was my first experience with Scott Adduci Finance Manager, made the business aspect of my purchase like a breeze. He was very personable and efficient! The process did not take long at all and he explained everything without me having to ask many questions. I'll be back to visit the team on my next BMW purchase, and will be referring others as well.

We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience was well worth it. We found the car that had the options that we wanted, at a fair price. Salesman Shane Lyons could not have been more helpful. Scott Adduci in finance came up with such a great rate and incentives for us that we financed rather than paying cash. "Genius" Spencer Parker handled the delivery by giving us a 'hands-on' orientation that made us feel extremely comfortable with our 'new' vehicle. We highly recommend this dealership!

My buying experience at Knauz BMW was absolutely wonderful. Matt Pudlo, went above and beyond to help me in my purchase of my 2015 BMW M4. From the test drive, to working numbers and the whole delivery experience it was very pleasant. A few months after purchasing my M4 I had again reached out to Matt to purchase a 2015 BMW 328i Xdrive. I made some life changes which required me to trade my M4. Yet again, Matt went above and beyond to assist me in any way that he could. Yet again a few months go by and I call Matt Pudlo and have him special order a 2016 BMW M4 for me in the exact spec that I want. The buying experience here is second to none and I will always shop for BMW's at Knauz BMW. Matt is very experienced and has a vast knowledge, especially on ///M cars. TOP NOTCH!

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

Better mileage than my Navigator with better performance. Great technology. High quality paint job. Very comfortable seats for long trips. I like the integration with my iPhone.

Well designed and plenty of room in the 3rd row. leather is rich, feels nice and comfortable to sit in . Plenty of power, Sharp and clean lines

This car was very comfortable there was plenty of leg room and I really enjoyed the smooth ride and space for all the grands and their friends

Nestor made me and my family feel at home. We were looking at GL550 or ML350 - however he looked at his inventory & after understanding our needs he cam back with GL450 - which I liked it right away. He is very informative about the vehicle. He paid interest in my kids in interest in explaining the features to them in detail.He made the whole buying experience a pleasant & worth it. Thanks Nesstor Rodriguez - if u are at the deal ask for him, he will take care of. Shree Yerramsetti

This is a great car for my professional activities. It met all the requirements for commuting and for transporting my family. I have had no problems so far.

Excellent -the car met all my expectations and is luxury at all levels. Incredible interior and distinct appearance and luxury appointments. I encourage all others interested in a Mercedes to get one as soon as possible.

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

This car will be mainly for my wife and the kids. I am thrilled about how it drives and happy to know my family is safe during the day!

Ronnie, our salesperson, is one of our new favorite people! We had been searching for a 4x4 Sprinter for a camper conversion for almost a year, and we finally found the one. We live in Oregon, so the first part of the process was done over the phone/email. Ronnie and his colleagues were incredibly responsive, checked in with us often, and made us very comfortable flying out to Chicagoland knowing it wouldn???t be a wasted trip. When we arrived, we had a car waiting for us at the airport. When we got to the dealership, everything was taken care of for us???Ronnie even took our van to the police station for the VIN inspection our home state requires. Jose Gomez, our finance person, was wonderful as well. We talked extra warranties and protection-he is a good salesperson, but very polite and not pushy about anything. We enjoyed chatting with everyone during the whole process, and left so very pleased! Before we left, we got a quick tour of our new van - Jose Garcia was a pleasure, and gave us just enough information (we think he could tell we were itching to get in and drive!) 2000 miles later, we are back on the west coast and enthusiastically planning our RV conversion. We would very much recommend doing business with MB of Hoffman Estates???no pushy sales people, no surprises, and generally no shenanigans. We got what we wanted, and were very well taken care of in the process. Thank you!!! Bryan & Sarah

Love my last one so much, I bought another one. Love the upgrades on the 2019s. They really listened to their on-line consumer feedback. Very smooth ride, beautiful interior styling. Glad they fixed the force of the Auto A/C function so you can choose focused or diffused air without having it take it out of Auto - avoiding getting frozen or boiled. Apple Car Play is great but should be available via Bluetooth. Kids/passengers love the additional backseat vents.

Meets all of our families needs!!! Outstanding gas mileage and incredible amount of space for our entire family and our dog. Definitely the best car I've seen in our town!

Wife loves the GLS 450. Thinks it is smaller than the old GL and maybe not as tall and a bit rounder. Loves the safety and handling. The seven passsnger was a must for car pooling.

To whom it may concern: The rating above was given based upon the impressive quality of the work necessary. The overall experiential was world class. In this day, all of us like fast, accurate completion on-the-job. Mister Peoples' conduct was professional , courteous, business- like, a gentleman who exhibits knowledge in his area of expertise. Stable in his stamina, productivity, and performance, as in the time of 2014- until today I have encountered him at Mercedes-Benz service center, he is an asset to the growth of your business. I'm grateful for the gift, Mercedes-Benz have given me, of Mister Melvin Peoples. Representing Mercedes-Benz he is adept. The hospitality Mister Peoples offered was quintessential to the friendliness and sociability of putting this customer at a safe place. Mercedes-Benz's employees, location, the state of the art facility, and the holiday decorum culminate in a bottom-line. For all intents and purposes , when an addendum is needed, please feel free to contact me. Best regards, MISS CRAWFORD Customer Number: 240275

This car met all my needs! Stylish, spacious and well designed! I love knowing that my family of 6 will fit perfectly in this car!

I? found James Jajou is very knowledgeable sales consultant for the Mercedes-Benz brand. He gave us very thorough review of the product- GLE series - 350 SUV Model in our first visit. And that took us back for a purchase. Then on delivering the new 2018 GLE 350, he went way beyond our expectations on giving us a demo after our purchase. And that was even after closing the dealership. So thanks! A lot, James. You deserve these words for our appreciation working with you. I? am giving you 10 out of 10. - Ramesh and Laxmi Murar from Rochester Hills, MI.

This car is luxurious with exceptional style and power. The gls 2019 (which replaces the gl) has the new features the gle 2016 and newer have. For example, It has the iPad style radio with the mouse to operate it. The gls meets my needs of a third row to convey family and friends.

This is a follow up to my review of December 9, 2017. Our 430i Gran Coupe arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional. Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupe.

This vehicle has all the features I wanted in a car. The comfort and beauty of the vehicle is excellent. The technology has so many safety features I.e. the surround cameras, Lane assist, break assist and park assist and so much more are all assets I wanted in my new car. I enjoy the download of my cd’s into the main computer, no more entering cds for my favorite music. Having separate heating and cooling for the back seat is wonderful and helps everyone have an enjoyable ride. I thoroughly enjoy my new car.

Got it three weeks ago and I am still learning all the new toys it has. Love the room, love the ride and the power. Great value.