Used Mercedes-Benz for sale in Alcoa, TN

This is the place to buy a car. If you look carefully you can find a diamond in the rough on their “BARGAIN LOT”. JR was our salesman and he was great. He worked hard to find us the perfect car. This is where I will go for any future purchases as well. If you need a car you should call JR @ Grayson Hyundai Subaru.

Went from a Sahara Jeep Wrangler to this beauty & i Don’t regret it one bit. Amazing interior & exterior quality. Very clean & comfortable. I love it.

i bought this car over the phone, my salesman was nick and he was a honest person. he was a big help in me buying this car. i would do it again with him. i love the car and will keep it for a long time. if you want a honest sales person, then call and ask for nick.

Love it ! My DREAM CAR it was a special order! Only took a week and it was here! Thanks Brandon Jones for all the hard work! Your a great Salesman!

Have purchased two vehicles here now. The staff is always going above and beyond to meet my needs! Everything from looking at vehicles to finance, and taken ownership of my vehicle was outstanding!

May be too complicated to operate and use available functions . Too soon to tell. I still can not figure out how to set clock to DST!

Recieved a fast reponse from the dealer on my query

It's my dream car, I seen it and it sold itself, the salesman reassured me that I was buying a good car! I drove it and was impressed, I hope it's everything I hope it is!

We purchased a Jaguar from USI. We feel we got a fair deal and the salesman Eric was professional and personable. We would do business there in the future.

Get this Car with the 12.3" Screens in the Dash and you'll never regret it. Plus, get the premium 2 package! You will love it!

Eric was my salesman and he was very helpful is closing the deal quickly and most importantly that worked in my budget. Arriving from out of the area he had the vehicle ready to show upon my arrival. USI Motors will definitely be my first choice for my next luxury vehicle.

Love this car. I’ve always liked the S Class model. From the S 450 to the S 600. I really fell in love with the S 550.

Looking for a used car and to stay on budget. Salesman helped me do all of that and was very knowledgeable about the whole process.

Owned a newer 2014 S-Class, but we could never get two golf bags in the trunk. It was a beautiful and lots of technology but needed more cargo volume. Bought a 2015 GL450 pre-owned from the local Mercedes dealership. The newer GLS is more expensive and feels less solidly built and tons of electronics that can go wrong. Overall, I am happy with the comfort and utility of this SUV. We took it on a couple road trips in its first year. I have distronic plus radar cruise control and didn't know that it also helps automatically stop to avoid a collision. Some crazy driver stopped in the middle of a highway trying to get into a left lane and I would have rear ended them if I didn't have the radar with the active brake assist. The comand navigation screen is smaller than on the newer ones and the night time backup view is too dark. I've had some glitchy performance with the Comand system, but it's a 7 year old SUV, but it's somewhat to be expected. Overall, great SUV to live with for at least the next 5-10 years before everything goes electric.

Jim Ritter our salesman was excellent. He was friendly, helpful, and very courteous. The buying experience for Mercedes-Benz of Knoxville was overall a 10. I would highly recommend them and will buy from this dealer again.

This car meet all of my needs in a luxury car. I’m so happy I purchased it. This is my Dream car and an early Mother’s Day gift 🎁

I love my Range Rover - and the buying experience working with Rocky was the best I have every experienced in my life. You must consider buying from this dealership and ask for Rocky. They are great people here and care about your satisfaction - above and beyond. I am a customer for life.

I am now 3 years into ownership of a 2018 CLS 550, which I purchased new. The motivating factor to buy was that this was to be the last year that the big twin turbo V8 would be offered and it is a wonderful powerplant. I have not had one moment of regret since the day I picked my car up at the dealership and this includes MB service, which has been superb. I have done a few minor upgrades to the car, such as adding CarPlay, eliminating the engine shutoff feature, adding a rear spoiler and swapping out the standard front grill for an AMG vertical bar version. I haven't owned a car for 3 years+ in 50 years of driving, but every time I start to look at replacing my CLS, I can't find a vehicle that I would be satisfied with over the CLS, without spending well north of $100k. I love the power, the handling, the luxury features and the gorgeous lines of this car. In my opinion, at its current used car price, if you could find a 2015-2018 model year, (pretty much the same car) with low mileage, its one of the best used cars available. Strongly recommend.

We carried our Metris for service. The waiting area was very clean and great snacks. We looked around at new cars and met Frank Cardwell in sales and he gave us excellent service and we bought a 250 GLA. Everyone was very helpful and friendly. The car was detailed great. Wendy in service as very helpful to and we ordered a part and they received it the next day and gave us a call. Thanks everyone at Knoxville Mercedes Benz. B. Gibson

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

Lauren Bain, and staff at Mercedes of Knoxville were great. Just purchased a used e class from them ,and was very pleased with the whole process.

this car is very comfortable and roomy. low maintenance and plenty of room in front and back seats. easy to maintain. no blindspots while driving.

Our salesman Logan went above and beyond to make sure we had a great experience. We purchased a used Chevrolet Tahoe and the battery needed to be jumped off. Later that night the battery died again. The next day Logan brought a new battery to where my Wife works and replaced it. She works a town away from the dealership. We are very happy with our entire experience.

First off all. This car is 100% gangster, legit to the core. The level of performance, curb appeal, and luxury refinement is unparalleled. Its the nicest car I've ever owned. Literally, every time and I mean every time I take it out people stop and stare, kids cheer, it turns heads. I don't know how else to describe it, but It makes you feel special when you drive it. The hydraulic steering is superb. The "I am Legend" pandemic runs I had in it we're amazing. Its like the more you push it, the more confidence inspiring it gets. It makes you feel like you are some kind of road boss, where you can just mob down any road or car you want; effortlessly. This is especially true when you put it Sport+. And the exhaust sound - forget about it! Its so bad xxx - super addicting. ** The one thing you must be careful of is: 120 mph feels like 30 mph. So you really have to watch your speed. It was designed to be an Autobahn ripper - so it has a way of "velocit-izing" you. It took me ~2-4 weeks to get used to driving it after coming off a Porsche 911. The hood is long, and its a big car. But it doesn't feel like it when you're driving it. The seats are very comfortable, which provides a sort of xxxx-pit like experience. Because of the moon roof, it helps to make it feel like there is more room. I used it as fun weekend car whenever the weather was nice. So could you daily drive it? Yes. But its not designed for city street driving really. As I alluded to earlier - its for traveling at high speed over long distances kind of car. The only negative side I have is that for city driving its not that great. Specifically, the transmission is jerky if you only do stop-and-go type driving at low speed under 15 mph. Its not terrible, but if I had to do this type of driving day to day, I would choose another car. Finally, for me, this car represents freedom. Freedom to lose yourself in the driving experience. Where you become one with the car, explore, and have fun adventures. As soon as I get in it - its like all of my problems seem to slip away. Its a very rewarding car, and I strongly recommend it.

The entire staff at Knoxville Mercedes made my recent vehicle purchase a pleasant one. Frank Cardwell was professional, friendly, and attentive as he helped with the process. Great experience.

This car meets all my needs and it had very low mileage and on top of that my note is very manageable to pay. T

I recently purchased a Lexus ES 350 from Frank Cardwell at Mercedes Benz, Knoxville. Frank is personable and friendly went out of his way to make me feel at home. In addition, he gave me a great deal. He has many years experience selling cars and has won numerous awards. I highly recommend that you give Frank a call. He is a real pro and will take care of you.

This car met my needs of comfort, reliability, safety and moon roof! Also needed easy cruise control and big front compartment for purse. Like the memory seat also.

These guys made the whole process easy and very laid-back, no rushing to make a quick decision like other dealerships. The staff helped us out in many ways I don't think you'd get help at most other dealerships. I'm very happy with my purchase and would send my friends there to get cars as well.

I find the interior and exterior stying to be classically pleasing to the eye. It is a pleasure to drive and most comfortable. This is the eighth Mercedes Benz that I have owned, I think that it is that it is the best.

I live over 200 miles from the dealership. I inquired about a BMW and Cameron took the call. He worked diligently to earn my business. He texted, called and showed videos and all of the options on the car. Cameron was superior in service and always professional. I would recommend this dealership and especially the salesman who took care of my car buying needs long distance. Cameron even worked on his day off to deliver my car. Thanks again

Everything you need you have it in the car. It is what it should be. You will appreciate me for letting it out. Although I know it's too cheap at that price, but I need to let it out so I can leave for UK. I hope to get a good ride when I get there

This car is a great joy for my wife and I to drive, very luxurious, quiet, smooth, powerful, absolutely Beautiful, plenty of legroom, rides with comfort, and precision.

I wanted to trade my vehicle for a vehicle they had on there lot and I got on the web site and found what I wanted so I called them and asked if they still had it we set a time to go look at it drive it and they give me a trade in value of what I was trading in they worked with me and I would recommend them to everyone to come buy a vehicle there they was very honest about everything on the vehicle and I would buy another one from them

Has been great I have the 4x4 3500 and have converted to a camper. Driving easy (not lead foot) I constantly get 18 -18.5 mpg highway It tows 7500 as i have the trailer package and weight distribution hitch set up. It has been converted to a camper with bathroom (flushing toilet and shower) kitchen, double bed etc. Has had no problem in home state of WI with even a foot of snow and even Colorado mountains summer or winter . I travel as a relief veterinarian working out of it in many states.