Used Mercedes-Benz for sale in Alcoa, TN

This is the place to buy a car. If you look carefully you can find a diamond in the rough on their “BARGAIN LOT”. JR was our salesman and he was great. He worked hard to find us the perfect car. This is where I will go for any future purchases as well. If you need a car you should call JR @ Grayson Hyundai Subaru.

I have driven only American cars since 2006, they normally come with lots of bells and whistles, so it was funny to see an ash tray and CD player in the vehicle. I like the way the car handles. It is smooth to drive and comfortable. Not too big and not too small.

i bought this car over the phone, my salesman was nick and he was a honest person. he was a big help in me buying this car. i would do it again with him. i love the car and will keep it for a long time. if you want a honest sales person, then call and ask for nick.

Just a joy to look at. Just a joy to be seen in. It's a hardtop convertible so I have the best of both worlds. Powerful bi-turbo v8 is quiet and smooth. Dont even know there is a transmission it's so seamless.

We purchased a Jaguar from USI. We feel we got a fair deal and the salesman Eric was professional and personable. We would do business there in the future.

This car is the perfect car. Its ready for anything and occasion. A drive to the beach is the greatest thing to do with this car

The 2012 Mercedes Benz C-300 is both stylish and comfortable. I actually enjoy driving now. It is a luxury vehicle at an affordable price fit for a king on a pauper’s budget!

Eric was my salesman and he was very helpful is closing the deal quickly and most importantly that worked in my budget. Arriving from out of the area he had the vehicle ready to show upon my arrival. USI Motors will definitely be my first choice for my next luxury vehicle.

Have driven the vehicle for a little over two years and have had no issues with this vehicle, it's a fun driving car. Reliable, excellent on gas consumption and it has many current technologies. I love my vehicle.

Excellent experience. This group always takes great care of their customers. Mr Campbell was great at getting me in and out and keeping me informed.

Get this Car with the 12.3" Screens in the Dash and you'll never regret it. Plus, get the premium 2 package! You will love it!

Jim Ritter our salesman was excellent. He was friendly, helpful, and very courteous. The buying experience for Mercedes-Benz of Knoxville was overall a 10. I would highly recommend them and will buy from this dealer again.

I've driven 4-matic type BMWs and Mercedes Benz for the last 20 years. I owned the first BMW 3 series IX for you nay sayers! The AMG is a wolf in soccer Moms cloths. The best sleeper vehicle you can own and park anywhere and blend in with the other 1000 SUV crossovers in the parking lot. The rear 40's and rear undercarriage splitter may give you away, so I always back in at the grocery store:)

We carried our Metris for service. The waiting area was very clean and great snacks. We looked around at new cars and met Frank Cardwell in sales and he gave us excellent service and we bought a 250 GLA. Everyone was very helpful and friendly. The car was detailed great. Wendy in service as very helpful to and we ordered a part and they received it the next day and gave us a call. Thanks everyone at Knoxville Mercedes Benz. B. Gibson

Lauren Bain, and staff at Mercedes of Knoxville were great. Just purchased a used e class from them ,and was very pleased with the whole process.

Tiene mucho espacio, perfecta para lo que necesitaba, muy cómoda, segura para mi famlia este modelo es un espectáculo, los asientos muy cómoda, buen motor.

The entire staff at Knoxville Mercedes made my recent vehicle purchase a pleasant one. Frank Cardwell was professional, friendly, and attentive as he helped with the process. Great experience.

This is my 5th Mercedes and by far the best car that I have ever owned. The technology and interior are amazing. The best feel of the road of any past Mercedes.

I recently purchased a Lexus ES 350 from Frank Cardwell at Mercedes Benz, Knoxville. Frank is personable and friendly went out of his way to make me feel at home. In addition, he gave me a great deal. He has many years experience selling cars and has won numerous awards. I highly recommend that you give Frank a call. He is a real pro and will take care of you.

Very Peppy with the Turbo and whips up the mountains in Colorado with ease...Very good gas mileage...sleek and sporty tip car with very well laid out dashboard.

I live over 200 miles from the dealership. I inquired about a BMW and Cameron took the call. He worked diligently to earn my business. He texted, called and showed videos and all of the options on the car. Cameron was superior in service and always professional. I would recommend this dealership and especially the salesman who took care of my car buying needs long distance. Cameron even worked on his day off to deliver my car. Thanks again

Everything I wanted and more! It’s my 3rd Benz and the best yet. The last one, an E350 lasted ten years and still drive like brand new.

My Sales rep was very attentive and pleasant his name is ANDY I would recommend his services to all, he made the purchase experiences of the truck I purchased in December and last week the most recent my daughters vehicle.It made both times the best experience I've ever had in the purchase in my life experiences of buying a vehicle from a dealership I differently recommend making your next purchase at Mini of Knoxville I would ask for ANDY his the best!!!!!!!!!

The GLS has the luxury of a sedan and the versatility of an SUV. This is the fourth GL series that I have had and would not consider another vehicle.

The car ride is phenomenal and easy to drive. It is so easy to maneuver. I would buy Model S again. I ll buy again.

This car met my needs in gas, comfort and durability. I haven't had any problem with the car so far, ever since I purchased it.

Will at Grayson always takes good care of me being a woman some of the other places you feel like they take advantage never felt this way with Will and staff treat me like family I love my car and I want to feel like the people working on it as well take good care of it

Bought 2020 GLE350 AMG before anyone had new body style in 2019. Good vehicle. Held its value. It’s a second vehicle still under 10k on it so we’ll see! If I don’t sell it before…..

Mike Reppe made our experience stress free and fun. He was knowledgeable and patient. I will never shop for a car anyplace else. Thanks for a great experience.

Traded in my 2011 Mercedes convertible for a used E400 2018 sedan. With 45,000 miles. It is loaded with every safety option available and a host of other options including the $5400 upgraded stereo with a subwoofer in the trunk, massage seats, heated front and rear seats with front heated arm rests, heated steering and front cooled seats and more and run flat tires. I’ve driven the car for two months and my only complaint is the speed control remembers your last speed even if you turn off the speed control, ( only forgets when you shut the car off). If you accidentally hit the speed control shaft in a parking lot the car launch’s ahead scaring you half to death before you slam on the brakes. Beside this anonymity, I love this car. It’s fast and can adjust exactly how it drives. Economy, comfort and sport, it’s like owning three different cars. In sport, the steering wheel tightens up and it sits in a lower gear for rapid gas pedal response and flys around corners with planted ease. With the 4 MATIC it drives in the rain as if there is no rain. It also came with the self adjusting shocks so it eats up large dips in the road. The radio is amazing but I would not put it in a new one. The adaptive suspension is with every penny. I love the cooled seats and now I’m spoiled. Overall for the price I paid as a used certified MBenz, with safety features, an older driver , or any driver, needs it’s a bargain. I smile every mile. Also auto drive is great but takes some getting used to. At first I lightly held the wheel now I hold the wheel tighter. It helps you feel like your driving and it’s helping. I

No negotiations. Find your car on the lot. Sales rep was excellent and knowledgeable. The pick up and paperwork was simple and well organized. They appreciated my business. I would definitely buy from them again.

May be too complicated to operate and use available functions . Too soon to tell. I still can not figure out how to set clock to DST!

Janet James was my salesperson and I found her to be pleasant, knowledgeable, and quickly understood my needs. She was very knowledgeable of what her vehicles had to offer in comparison to each other. She made me very comfortable and was not aggressive, otherwise I would have walked out. I spent a lot of money yesterday and she and her management team made all aspects of the experience a pleasure for me as it should be. I walked out of another local Ram dealership earlier that same day because of high pressure and misleading tactics by their salesperson.

The only complaint we have is when your slowing down to stop and the SUV goes to electric. Sometimes it is very abrupt with a chunk sound, to me its not right, I will be checking in with the dealer for answers for $90,000+ dollars Mercedes I expect better.

Corey is amazing! He got me in my dream car for a good amount per month. I highly recommend working with him. Great experience all around.

Great car, terrible dealers and maintenance costs. I have had two GLA vehicles, a 2016 GLA45 AMG and this one a 2018 GLA 250 AWD. I have a love-hate relationship. The car itself is really enjoyable and the 208hp dual clutch drive train is nearly perfect in my mind for sporty but efficient driving. It has good acceleration, little to no lag and I can consistently hit the high 30’s for mileage in the mountains of Colorado. I have gotten 38mpg over a 250 mile trip. It is mid 20’s around town which is good because you need premium gas. The storage areas are small-ish and funky but doable and has two USB ports in the center console with no grooves for the cables but they will pass through. I recommend blind spot detection as a must because the side mirrors have a large blind spot you cannot dial out. The car runs very smoothly, absorbs bumps well and decent sound proofing for this size. The power lift gates, keyless doors on all four doors just touching the handles is perhaps my favorite comfort feature. It drives like a car so if you like high SUV seating positions this is not for you. Air works great, electronics are kind of odd for 2018 so having Apple Car Play is a must in my mind if you are buying used. I really love the car for it’s details, lovely interior and performance and can recommend it to others based on those things. The huge negative for Mercedes is they are hands down the worst dealerships and I interacted with three. They do all the classic dealer tricks and the maintenance costs on a car running perfectly fine will make you bleed. An A service (odd years) was $933.00 and they wisely will not tell you that till you show up. Shop around as another dealer was only about 60% of that. I just replaced a dead battery today and it was $639.00 and done in less than an hour. I would go to an independent shop for half price maintenance unless a warranty item (I have extended/CPO). In the end this makes me give up on Mercedes. Cars are wonderfully engineered and truly enjoyable and look great but dealers and everything associated suck. Yeah, I know there are probably good ones and if you don’t mind a siphon in your wallet and typical dealer tricks then you will love them and they will love you. So, 100% recommend the car and a 100% thumbs down on the dealers. Research yours carefully and if good or if you can go to an independent then jump on the car if you like sporty, elegant and fun.