We just bought our first car from Ted Russel Nissan, and it was a great experience! The staff was very patient and well informed. The environment was professional and low pressure. Robbi Denton did an amazing job helping my fiance and myself find the car we're going to have for many years to come. I would highly recommend going see Robbi at Ted Russel Nissan if you want a high quality, positive car buying experience with someone who really cares about her customers!
I came to Ted Russell Nissan, needing a new or used vehicle that was financially affordable to me. The sales person who helped me was Robbi Denton, she was absolutely great. Kudo's to Austin in the finance department for all he did for me and being patient with me through the whole process. Also, thanks to the Gerald Anderson for having an excellent staff.
Buying my first car was a scary thought and i wanted to know everything about the car before i bought it. Thankfully our car salesman, Doug philpot, was the first to greet us out there as soon as we got out of the car. He was so nice and straightforward about getting me a car. He was so helpful about knowing the pros of the cars i looked at. He had a hard job of me being so picky but he found the car for me!! He was quick and eager to sell and taught me about everything on the car. I thank Doug, Andy, and Sean for helping me find the perfect car and being so friendly and willing to help!
I purchased my 2019 last week. The salesman was Scott and he did an EXCELLENT job working with me. He let me test drive 2 cars and was very helpful in explaining everything to me. He was very patient and friendly and he didn???t push me to the sale. I had some problems with my last Forte and Scott was very diplomatic in his approach. I believe had it been any other salesperson I would be driving a car by a different manufacturer.
From the time I pulled up I felt at home. Everyone on staff treated me like family and I felt they valued my thoughts and opinions. Scott was great, he showed me exactly what I was looking for and detailed the differences between the vehicles I was interested in. He never pushed me to make any decision but listened and put me in the right car. I love my Stinger and I love Rusty Wallace Kia, and what they stand for. Taking care of the guest and giving them great value.
The overall experience in purchasing my new vehicle was great. I never once felt pressured to purchase a vehicle and was able to take my own pace. I was even provided lunch during my wait. Overall, it was a great experience.
Wonderful knowledgeable professionals at Rusty Wallace Kia. James Gordon was just plain nice no pressure and easy to discuss car details. All folks my wife and I met were 100% customer service oriented . Would recommend them and will return. This is our second new car purchase from them in 3 years. Same great customer service and pricing. Tony Bailey closed the deal with excellent price for us.
I???m very happy with Rusty Wallace KIA this was our second car we purchased from them and both time they treated use very well ! I would recommend them to anyone for a new car or for service.
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