Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
by NM from Virginia
December 30, 2018
This car met all my needs! The handling is phenomenal. I love the interior design and the fine finish of the dashboard. Great family car.
An AWD Mini Countryman was on the agenda. Spoke to Frank the week before and he guaranteed me they had two. When I entered the showroom, there it was: gorgeous, filled with the amenities I was looking for and the price range I had expected. All of the associates we dealt with were super friendly. I would highly recommend Mini of Tempe. Ask for Frank, he is very knowledgeable and will do his best to get a great deal for you.
Best car I’ve ever purchased
by Shauna from Wappingers Falls, NY
January 7, 2019
My Mini Cooper is the first car I’ve purchased entirely on my own and it is worth every penny. Not only is it a beautiful car on the inside and out, it handles the road like no other. These cars may seem small on the outside, but they are very spacious on the inside. I have had multiple people tell me how comfortable it is! I purchased the 4 door hardtop which has plenty of room in the front and back, along with a nice sized trunk. I test drove many other makes of cars because I wanted to make the right decision, and I am so happy with my choice. I do not think I’ll ever buy another car that is not made by Mini. If you are on the market for a new car, stop by Mini of Dutchess County, you won’t regret it!!!!
Salesman was very knowledgeable and professional. He answered all of our questions and made good suggestions
looks are not everything
by vroom vroom from LA
July 29, 2018
it is my fourth and last
my new mini has less pep than my previous one but a better suspension and media .
the horn sound is ridiculous . WHY ?
bigger car but less storage . too bad
i did not a bigger car
my interest in this particular car was mainly its smal size
big big big disappointment on the colours !!!
no more original yellow , ice blue or interesting colours!!!WHY ??? everybody loved these colours!
I purchased a recently traded-in used Dodge Challenger at MINI of Tempe. Since my visit to the Valley was short, and the car was still undergoing dealership inspection, it required quite some coordination to get the car out of the shop, have it thoroughly driven and get the paperwork done in a timely fashion. I felt lucky to have Jason Oldenberg and the sales staff at MINI of Tempe assist me. I was able to test-drive the car multiple times, inspect the differential and transmission fluids in the service center, have an extra oil change, and even have a ride back to my newly purchased Challenger once I dropped off my rental car at PHX. I had been aware all along that I was a picky customer who had a lot of questions and who wanted to inspect every little detail of the vehicle he intended to buy. But Jason was there to answer all my questions. Chris from the finance office handled the paperwork efficiently and seamlessly. In sum, I felt welcomed, never pushed. I came away as a happy customer.
Excellent customer service
by Michelle Schaff from Lithonia Ga 33058
June 29, 2018
I love it!! The car is a very good value for me. The staff and salesman Allen were absolutely amazing. I will purchase another Mimi in the future and I will recommend this dealership to my friends.
Thanks for a great shopping experience. My family and I were very pleased with the level of customer service and information provided to us. We would recommend this delay ship to our friends in the future!
The best car buying experience my husband and I have ever been through. Found a used Subaru, emailed and got an answer immediately. We drove 120 miles to come see car and look at buying. No haggling, no messing around-we got a great price and we were on our way home shortly after. Great service--Will recommend from this day forward!!
They were really nice...even though they sold the Truck I came to look at, they really made an effort to help me find something else I might like..they weren't overzealous or bored by me once my choice vehicle was gone.
I recently paid a visit tomTempe Mini for service on my certified pre owned 2010 MINI S. with 40k miles. On my 1st oil change I found that the bolt securing the radiator overflow was broken, either by the previous owner or whomever changed the oil last. When I arrived the service advisor informed me of a campaign involving the installation of a turbo heat-shield and that my brake fluid required change. The service advisor told me he would have the tech look at the broken bolt, but he wasn't sure what the fix would be. Upon my return and inspection of the vehicle, I was not at all happy with how the damaged bolt was remedied. The service advisor told me that any other fix wouldn't be covered by warranty and unfortunately the remedy I was looking for would required much more than just replacing the bolt. he told me that with parts and labor the cost would near $1000!!! Needless to say I was not happy with a warranty good until late 2016. I expressed my unhappiness in an email and was contacted the following morning and advised of a meeting with the shop Forman. When I arrived, not only did I have the complete attention of the forman, but also the service manager. They were truly empathic and assured me I would be taken care of, and I was. I was immediately provided a loaner vehicle and 5 hours later my vehicle was repaired to my complete satisfaction! In addition, they noticed one of my windshield wipers was missing a portion of the shroud which they replaced for free. I sing your praises! I truly appreciate the Shop Forman and the Service Manager, they went out of there way to value their customer. Thank You
Recently my wife had to bring her car in for service and was greeted by Doug O Donnell our service advisor he is extremely courteous and professional and explained what was to be done on our car. While waiting we were greeted by Earl Miller the service manager who checked that everything was going ok and updated us on the progress of our repair as did Doug .After the car repair was done we were informed by Rob Jones who is the service technican who did the work on our vehicle and explained all was good to go and what he did.Before leaving I went to the parts dept to buy my wife a gift mini related and was helped by Fernando Diaz the parts coordinator who is very knowledgeable and friendly and got the correct item I wanted.This dealership is very accommodating and go far above to help there customers and make sure you are treated like a part of there family.
Bought a used truck at Mini of Tempe. The whole process was the best buying experience I have had buying a vehicle. The people were friendly and they genuinely cared about my experience. They wanted to make sure I was completely satisfied with my Ford Ranger. I never thought I could find such a great used truck at a Mini Dealer.
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