We bought a car from Brad Braun at Charleston Nissan on 5/16/17. Wow we were very pleased with the deal that Brad was able to give us. We were treated like family and he went above and beyond to make sure he got us just what we wanted for the price we were looking for. He even came in to work on his birthday to make sure we were taken care of. My hat goes off to the finance guy Ron who also helped tremendously . Wonderful people at Charleston Nissan. Will tell everyone about them.
I began my search at Nissian. I met Micheal Scarpaci as I exited the vehicle I was renting. Right from the start he was fantastic. Micheal was very patient and did not make me feel pressured at all. He was polite and understadning when I needed to extent the rental or be charged a fee. If the dealer had a car within the price range I wanted I would have looked no further, which speaks volumes for me since I am a thinker. Micheal took time with me and made me feel like I was valued as a customer. I cannot say enough about his friendliness and overall respect of me as a customer. Over the course of the day and into the next one, I went to 6 other lots, none of which did I recieve the quality of treatment that I did that first day with Micheal. I was on a strict budget, which is the only reason I was unable to purchase a car at this dealership. I am very grateful for the treatment I recieved from Micheal and think it speaks volumes for the dealership to have this kind of employee working here.
I bought a used 2015 Mazda 6 from these guys and I am well pleased with the whole transaction. I traveled from Jacksonville, Florida to come pick it up in Charleston. They even held it for me before I got there.
The communication was top notch and everything with the transaction worked out perfectly logistically speaking.
There was only one issue with the car related to an unlatched backseat cable and they made sure It would be fixed at my local mazda dealer. They came through on their word and covered the cost of fixing it according to our agreement at purchase.
The car is in great condition and the price was the best I could find in a wide area span for the particular model and package. I am stoked on the overall experience considering how awful used car buying can be
Shout out to my sales rep : Travis Washington - Thanks man !!
From the moment I drove onto the lot till the moment I left with my new Kia Stinger gt1. tony Washington greeted me immediately and made me feel comfortable. He offered a test drive and I was hooked, He was way more knowledgeable about the car than I expected, ive been in the car business for more than 40 years and usually its me telling the salesman about the vehicle he is trying to sell me. I also want to give a shout out to Adam Ritchie, he also went the extra mile for me in obtaining what was a very unique finance situation, I cant thank him enough and lastly Mike Brand in finance. He was very thorough and helped me get through this process quickly and explained the extended warranties in a way that I had not thought entirely through. The answer to what you really want to know is yes I will be returning to buy another vehicle from kia country and I hope these same 3 can help make buying a car as painless as you could ask for. I will also be referring anyone looking for a vehicle to kia on Savannah hwy. and ask for Tony, Adam and Mike. Sincerely. Henry L Able III
Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
Went into the Carmax store just to look for a car for future purchase. I was greet immediately by Mr. Carl R Emery and from there things went smoothly. We asked about cars and he talk to us a little about them and told us to have a look and call on him if we need to look in, test drive or just ask question about any of the vehicles. We end up buying a car! Customer service was great and now we will have to drive the car for a little while before I will make any comments. OVERALL the experience.
I experienced a CVT transmission problem with my 2014 Nissan Sentra. Adam Geist (Service Director) personally took care of me. Very minimal cost to my family. Great maintenance team at Hudson Nissan in North Charleston SC. My family will continue to be a ???Nissan family??? for years to come. Thanks Hudson Nissan!
I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.
I’ve been buying parts from Jones Ford for decades. I finally purchased a new car from Jones Ford about a year ago. Mostly because I have always been treated so nicely even by Mr. Walters. I’ve gotten to know the parts people in some of the texts and mechanics well enough to say that there some of the nicest and most humble techs and mechanics I’ve ever encountered. The only morning I would have Franny dealership is to hire good people at every level of the organization and then trust them. Putting too many barriers between the customer and those who actually do the work takes away from the “good neighbor” feel of a dealership. Jones Ford loved me for years before I bought a car. I recently returned to purchase another new car. The salesmen I dealt with were exceptional and to me perfect in every way they treated me. Other dealers lost my loyalty simply because they don’t understand love and respect.
Our salesman Moses was a extremely nice person worked with my daughter to get her car . The finance man sorry cant remember his name but you know who you are explained everything took time with us overall great experience
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