Mileage check for fuel reimbursement program was quick and easy by phone. We live 45 minutes away and have had our Soul since it was new in 2012. Being able to continue to take advantage of the mileage reimbursement with a verification and submission process this simple and without the drive is very much appreciated. Thanks Kia of Chattanooga.
I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.
I found the car on "Cargurus" called the Dealerand made an appointment. Got to the Dealership and worked with Eylish. She was able to answer all my questions. Was very honest. She worked very hard to earn my business. I appreciate the way she explained what was going on during the Sales process. It was a pleasure buying a Car from her. I also appreciate the Manager introducing himself and then Thanking me for my business.
I had an appointment for 10 am to get my oil changed and was talked into getting my battery cleaned at the same time which they said they could do while they were changing my oil. An hour and a half later, I went back to see what the hold up was. They were just finishing! Really? For an oil change?? That's why I made an appointment. I wasted a whole lot of time at your dealership. The staff was friendly and helpful but 1 1/2 hours for an oil change is unacceptable, especially since I had an appointment. And for the second time, after leaving a Nissan dealership to have some fluid changed, my gas mileage dropped by several miles per gallon. What gives?
I have only been living in Chattanooga 3 months and scheduled my older Fusion for an overdue recall, or two.
Fred impressed me, and from a mild interest in a newer, faster Fusion, I asked him to introduce me to one of the sales staff. Greg was very easygoing and we had a great time talking cars and other things. A short while later, Kris and I were finishing paperwork on a 325hp Fusion Sport. Oorah!
Great overall experience.
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