After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
Joe Johnson went above and beyond the call of duty.
by Gooseyloosey from DealerRater.com
December 3, 2018
I absolutely love the vehicle I purchased from Landers McLarty with the help of Joe Johnson. He went above and beyond the call of duty to make sure that I was happy and that I had a great experience at this dealership. I really appreciate everything Joe did and all the help he gave and provided to me.
My daughter and I stopped by to inquire about Lowery buying her Jeep Wrangler. It was very close to closing time....but the Salesperson Nick was very happy to stay and answer our questions. While Nick was explaining the process about how they would purchase our Jeep...my daughter saw a car she wanted to look at on the lot. Nick was very happy ....even though now it was past closing to show us the car....his concern for the customer was great.
I returned the next day with the Jeep and was met by Austin who was also very professional in his concern for the customer. I told him about what happened with Nick the night before...Nick was off that day... and he offered to let me drive the Audi Q5. We took the car on a test drive and when we got back he introduced me to Mike Ryan the General Manager. I asked Mike to look at the Jeep...in a very short time he came back with a price for the Jeep. Mike was extremely honest and professional in his approach....I felt like he was treating with understanding and was more concerned about what would be best for me more then just being aggressive trying to make me buy a car. I called my daughter and had her come by to look at the car....after which he offered us to take the car home for the weekend. This is important because I had told Mike that I was loyal to the manager of the Family Security in Madison and anything I would do I would do with her. In no way did he ever try to make me do anything else...which was very important to me. As it would happen Heather at Family Security was off Monday and Tuesday...I stopped by and told Mike and he could not have been more gracious and understanding....his comment..."No worries at I will see you Wednesday"
So here we are and its Wednesday and my daughter is the proud happy girl with a new Audi Q5. I would recommend this team of salespeople to anyone looking for a quality used car.
Special accolades to Mike as I was always treated with the highest level of understanding and professionalism.
Had a very good experience. The staff was very friendly. Jerry Jones was my salesman and he was very nice, he knew his job. He explained every thing very well. He showed me cars that he thought I might like and gave me the time to decide which vehicle I wanted to purchase. He was not a pushy salesman. I would recommend him as a very good salesman. He answered all of my questions very well. He did not try to sale me a car that I wasn't looking at. He was very informed about the cars he showed me. So if you are looking for a new or used car I would recommend Lynn Layton FORD in Decatur, Alabama. And would recommend Jerry Jones as your salesman. Thank you very much for your help.
Came from Knoxville TN to purchase truck I saw on cars.com my salesman was Sam Hughes and he was very helpful in getting everything set up so when we came to pick the truck up everything was ready and he even took care of getting the windows tinted for me. Would definitely purchase from them again.
Bubba Stockton was courteous, friendly and very helpful in getting me acquainted with this vehicle. I had met him in the past, but had never gotten acquainted with him. His knowledge and helpfulness were evident, as well as his concern for customer satisfaction.
Though we did not purchase a used car from University Kia, we were so pleased with Amber in the way we were treated, and her deep product knowledge. She answered our questions with clarity, and in so many ways understood our needs. Had our plans not changed, we would have made a purchase. My wife and I look forward to doing business in the future.
This is the second time I purchased a vehicle from this dealership. I am now a loyal Altima owner. DJ made this experience smooth and very pleasant. Gone is the hard sell and in its place is a respect for the customer and a sincere effort to find the customer exactly what they are looking for. I came in knowing exactly what I was looking for and DJ was able to provide me with reasonable options and an extensive knowledge of the product line. He was diligent and went out of his way to ensure we had a satisfying purchase experience. Sylvester in Finance was terrific as well - pleasant and ensured that we got the best financing option available to him.
Mr.Deon Johnson went above and beyond to work with me on what my expectations were, Coming from an overseas location and being retired military he did everything to accommodate. I would recommend, the dealership resolved any issues they have been great and wouldn???t go to any other Nissan dealership.
was great. very easy with purchase. salesman was the best.
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