I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
I had a great experience at Knoxville carmax location.
I went in with vehicle I wanted transferred and it was available within 5 days, even though it was quite a distance from Knoxville (Boston). Will Purvis, my sales consultant, was great to work with! I don't plan to ever buy a vehicle anywhere else again!! Thanks Will and Knoxville carmax staff!
I recently purchased a car (AS IS) from this dealer and after driving it for a day I discovered there was an electrical short in the car. I called Art, my salesman and told him my problem. He did not hesitate in beginning the repair process- and stuck with me until it was fixed. I was humbled for they had no legal obligation to me as I bought the car AS IS. This was my first solo vehicle purchase following the passing of my husband and I am so glad I found this place. NO PRESSURE from friendly, helpful staff- exactly what I needed. Thank you for your kindness.
These guys are awesome. Went above and beyond to totally satisfy us. Love the car and excellent friendly service. Would recommend to anyone to do business with Cars Well. Couldn't be happier with our purchase.
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
Mr. Michael Petsuck was instrumental in the entire process of leasing and then purchasing my 2015 CTS. He gave me great advice, as this was my firt time, and I couldn't be happier with the service and professionalism of him and Cadillac of Knoxville. I would highly recommend him to anyone looking to buy or lease a Cadillac, as well as recommend the Cadillac of Knoxville Dealership as a whole. They treat you like family from the beginning to the end.
Michael, I want to thank you for being nice to us, we were very pleased with everyone at Cadillac of Knoxville, normally that would be the last place we would go but I"m glad we came. The car is awesome we both love it. We have told everyone how nice our experience was. the 2 gentlemen that took care of us were great thanks again.
MY EXPERIENCE DESERVES 100 STARS!!! AS A FIRST TIME CAR BUYER THEY MADE THE BUYING PROCESS SUPER EASY. THEY GAVE ME A WARM WELCOME AT THE DOOR, THIS TEAMS SET BAR IS EXTREMELY HIGH FOR THEIR COMPETITORS, TO ALL THAT CAN READ THIS ARMENIA MOTORS IS THE PLACE TO GO!!! I DID A LOT OF WALKING BEFORE I CAME HERE AND I WISH I HAD CAME HERE FIRST IT WOULD SAVE ME TIME. NO ONE WILL PRESSURE TO BUY LIKE MOST DEALERS JUST ASK A QUESTION FREELY.
THIS IS YOUR ONE STOP SHOP!!! THANK YOU ARMENIA MOTORS FOR MAKING ME PART OF YOUR FAMILY!!!!
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