We had Bobby Michales twice as our salesmen . I can't say enough about him.. how it went out of his way to help get us into both of our vehicles . If you need anything he's always there to answer your questions. I do recommend Fred Anderson Nissian and ask for Bobby Michales . And the environment was pleasant and warm . Thank you Bobby so much ..
This is my fourth Volvo; one XC90 and 3 XC60's. They have all been wonderful cars. Service after the sale is also great. Any question I have had has been answered so that I could understand. My routine maintenance is done in a timely manner and always perfectly.
I had help from Joshua Hampton , he sold me a beautiful 2015 Kia Sportage! I had a specific list of everything I wanted and he ticked all the boxes! I love everyone here, they are wonderful and super helpful! I recommend Paramount Kia of Asheville to anyone looking for a great vehicle and great customer service!
The issue is really between the dealership and Nissan corporate that creates a barrier to simply doing the right thing for the customer. The dealership can do more to alleviate stress for the customer though. Rough service experience.
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