Used 2016 Nissan Murano for Sale in Indianapolis, IN

I applied for financing on their website, which was very convenient so that the process would be sped up when I got there. Within an hour, Matt Miller called me with an offer. He was great to work with and took care of business quickly and efficiently. He was also very friendly and a pleasure to work with. When I got to the dealership, I test drove the 2009 Toyota Prius I was interested in. I fell in love with the car but had a concern about a little white box dangling by the tire. Immediately upon my return, Dena took a look at it and took it to the back to get fixed. She was fabulous! They got it fixed in about 10 minutes and it was good as new. Then I went to financing and filled out paperwork, and the man (I can't remember his name, short brown hair and brown beard) was excellent at explaining what each form was. He even told me about a better warranty package that I otherwise would not have gotten. I'm glad he referred this to me because it covered electrical things like the battery, which is very important in an electric car! Overall, this was a stellar experience. In less than 24 hours I've already referred 2 of my friends to this company, and I will ABSOLUTELY be back for my next vehicle. I had a fabulous experience. Thanks Matt and team! :)

Wow this was one of the most comfortable cars I've ever owned as well as my first SUV. It had a V6 so it also had plenty of getup and go on the highway. We fly a lot but have driven this to Florida multiple times and our rears were NEVER uncomfortable or tired. I actually traded this in on an Infiniti QX30 and we regret doing that by a mile. For the price point, Nissan knocked this one out of the park. It's soooo comfortable, lots of room, confident while driving on mountain roads, we all really miss the Murano. Luxury for less.

We purchased our 2015 Chevy Tahoe from Unlimited Motors. We had just had triplets on top of our two older girls and really needed a larger vehicle. The entire process went extremely well and we couldn't be happier. The vehicles on the lot are all clean and in really good shape with several very nice collectibles inside. Warranty info was straight forward and I didn't get the stereotypical "used car salesman" from any of the staff. The process was much easier than any other car lot I or my wife have purchased from. The trade in process was fair and exactly what I went into it expecting to get. The facility inside is a little industrial for a car lot, but don't let that full you, their team is great and their cars are excellent. We are needing another larger vehicle and they are currently finding exactly what we want. We will absolutely buy from them again!

Bought it for comfort, luxury and versatility. So far it has met and exceeded all my needs. Immediately after I purchased it, I drove it on a 1500 mile trip. The comfort and gas mileage were excellent, very impressed.

Great service and friendly staff. I was welcomed with a smile and my service advisor kept me notified as to the status of my repairs. The service department is well run. Great job!

Love the car except for the wind noise from the sunroof! Nissan dealer said they would fix it then said it was normal after I purchased the car !!

From the moment that you arrive at Andy Mohr Nissan you will be greeting in a very friendly manner, spoken to in words you can understand (important!) and your work will be done in a timely manner and your vehicle gotten back to you by a smiling and polite employee (also important). Hubby and I have both had work done there and would recommend it to anybody-----even if you have to drive a ways from where you live in order to avail yourself of their services.

Classiest and best driving vehicle I have owned. Love all the options and luxurious interior. It is a solid vehicle and I feel safe carrying my family in it.

It was the end of the work day. For once I planned to leave right at closing time rather than much later as I often do. I got in my car (a 2006 Dodge Charger) and turned the key in the ignition, eager to run some errands before an evening committment. The engine turned over for only a second, then suddenly the tension against the key released and the engine stopped cranking! The key was spinning freely in the ignition switch, which had broken and was stuck in the Accessories position. i had no need to worry though; after a prompt visit by an AAA tow truck and a quick phone call to the service department at Tom O'Brien Chrysler-Jeep-Dodge, my car was in good hands. We got there just a few minutes past closing time, but the friendly and dedicated staff waited for my car and I to be delivered and they even helped me with securing a loaner vehicle. The repairs were completed, and even included a complimentary multi-point vehicle inspection. Their customer service is second-to-none and they genuinely care about each and every customer, no matter the age of the vehicle nor what repairs it needs. When I am finally ready to replace my car, I'll definitely be doing business with the fine folks at Tom O'Brien on 96th Street!

This car is not only a very stylish SUV but has all the bells and whistles. Very roomy in front and back. Comes in some great colors as well.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Over the last 35yrs. she has had a lot of cars, there is something about this one. I don't know what it is because she has had Lincolns, Mercuries, top of the line KIA's but this car just makes her feel confident & secure. We purchased it used at Sutherland Nissan in Vero Beach. our sales person was Camille Stone. She and the staff there worked hard to make the deal work for you.

Ray Skillman offers a wide range of vehicles in stock which is the original reason I visited more than 3 years ago. Since then I???ve leased two vehicles from this dealership, and consider RS my first choice when it comes to vehicles, especially GMC. My most recent lease was arranged with Dakota Rogers. What a competent, considerate and professional young man! I respect him for working with me through each aspect of the new lease without any pressure whatsoever. He is a shining example for all others! An interesting note: before visiting the dealership, I spent considerable time online at Ray Skillman.com researching 2019 Terrains with the features I wanted in a new suv. One particular 2019 Terrain SLT always appeared as my choice from the inventory. It ticked all the boxes on my wish list. After meeting with Dakota (who was unaware of my prior online search results), he took me to the exact same Terrain that I spotted online! In fact, we didn???t even consider any others on the lot except the one I leased on that day. Thank you to Dakota and all the RS associates for providing first class customer service, respect and consideration to this happy customer! Best regards, S. Dianne Osborne Greenfield, IN 46140

This car is super safe, a lot of space. Love the reclining back seats, the cooling seats option in the front seats. Has USP ports in the front as well as back. Back seats are heated too! And love the remote start!

Spent a lot of time looking for a used vehicle and found one at a really great price at Indy Auto Man. Worked with Kevin, Tabitha and Demitri; super friendly an easy to work with. The only reason that I ended up not buying the car was that there were some features that weren't present that I later decided that I'd like. A few things I like about Indy Auto Man: * They are not pushy and really interested in ensuring you are taken care of and listened to throughout the entire process. * They encourage you to get your vehicle checked by an independent mechanic. They stand behind their vehicles * They believe in diversity and have a diverse staff. It's not just a bunch of men selling and servicing cars. * If you don't find something on their lot you're interested in, they can still help you with the buying process and securing a vehicle for you. Great place to buy a vehicle and would certainly recommend them to others.

I love my car. It’s comfortable and affordable. Love the interiors. It’s my third Murano. It’s a 4x4 and it drives like a automobile. Smooth

I always take my Pathfinder to Andy Mohr Nissan in Avon for service. They are extremely friendly, courteous and helpful. They get my vehicle in and out as quickly as possible. Everyone in the Service Department is great, but I have to give extra kudos to Sheila. She is absolutely wonderful to work with and always has a smile on her face!! I would definitely recommend them to everyone!!

This vehicle addresses all my needs. Roomy, great looking and a smooth ride. I travel for work and this ride is like a nice corner office. If you like music, invest in the Bose system. The standard radio sounds terrible if you listen to your music load.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car feels sturdy and runs smooth. The V6 engine accelerates really well when we need it to, and the internal Bose speaker system is top of the line.

Brought my Infiniti JX35 in for an express service on a Saturday morning right at 8am. I was greeted immediately, shared information, and escorted to the waiting area. Was told 45 min wait, done in 30 min. Clean waiting area, professional service, will definitely use again!!!

Love the interior. Comfy seats. Everything is in hands reach. First time having a vehicle with a backup camera...didn’t really like it at first, but can’t live without it now. Love the ease of putting seats down for extra storage.

Derek in the service department was very thorough. He answered any and all questions that I had. Very polite. He made my visit there a pleasurable experience. I usually dread going to the dealer for service, but not here. Very friendly staff. There were no hidden fees. I was told cost up front. They got my car in and out with zero problems. My car was even finished ahead of schedule. I will definitely return to this dealer location in the future. Thank you.

I would say you would have to test drive this vehicle To experience the luxury comfort power and stability it has to offer a strong solid vehicle

I am just an average "Joe" with the same objective as everyone else reading these reviews. I wanted a quality automobile at a fair price. With this objective in mind I brought my wife to Indy Luxury Motorsports (ILM) to take a look at their inventory. She immediately picked out a car and badda-bin, badda-boom, I purchased the automobile. Two days later a car buyers worst nightmare occurred; the check engine light came on and drops of oil started showing up on the garage floor. I immediately brought the car back to the dealership to shake my fist and stomp my foot. After explaining the problem they assured me that they would make it "right" and gave my wife a car to use while they diagnosed the problem. As it turned out, they could not determine the cause in their in house service department so they took the car to BMW (at their own expense) for a thorough check-up. After several days at the dealership we found out that the problem was much greater than anticipated and exceeded the value of the warranty that we purchased for the car. Now, most dealerships would have said "bummer, you own the car, we can't be responsible for the car once it drives off our lot" but not ILM, they took the problem car back and let us pick out another automobile. And for our trouble they upgraded the warrantee we purchased, our car is now covered by a 7 year, 84,000 mile bumper-to-bumper warrantee. Now, this could have been a car buyer's worst nightmare but because of ILM's outstanding integrity it turned out being a pleasant experience. In today's day and age when the automotive industry is plagued with unscrupulous businesses it is genuinely refreshing to find a company that truly stands behind their product. You can purchase a car at ILM knowing that you will get a good car, and if there is a problem (as their often is when purchasing a used vehicle), they will work with you to rectify the situation. Now, I'm a grumpy, fat, old man who rarely takes the time to write a favorable review but this was such a positive experience that I feel compelled to let John Q. Public know that this is the place to go if you want a fair shake. Five Stars across the board.

The weak link in this vehicle is the front end styling. Every other angle of this vehicle is great. This almost keep me from buying it.

I don’t recall the exact spelling of his name, but Moussa (the associate who arranged the car service) was exceptional. He was incredibly profesional and authentic. I asked his opinion on a service option or two and his way of explaining things with apparent honesty made it easy for me to trust his advice. I rarely bring my vehicle to the dealership for service, but as long as he and people like him are there, I probably won’t go anywhere else.

I bought the SL with technology package. Could not be happier. Paid much less than Acura and Lexus of similar vehicle and still have more features. Highly recommended!

on may 6th i was going back to my car from shopping and noticed a nail in my tire. i immediately went to your dearlership. when tire repair was done and i went to service attendent to get my bill i asked service advisor if you had a discount on repairs for AAA members she advised yes 10% however in your case there is no charge. we no longer charge on tire repairs if u bought your car from us. wow!! what an unexpected surprise. as i have purchased 4 new cars from your dealership in the last 4 years this is one way to keep me coming back in the future. thanks again. terry

The only reason i gave 4 stars was because as soon as i left the dealership i had a check engine light come on. But they fixed it right there on the spot. But i love the vehicle so far. Plus with all the extra features it feels like im driving a luxury car.

Lovely place, Andy Mohr Nissan in Avon. Ask for Michael Barmes! He is a very intelligent salesman! He'll find out what's best for you and your budget and get everything going smoothly and quickly.

My Nissan Murano is all I ever wanted in a sport utility vehicle. It stands up to the competition. The ride is smooth, powerful, and commanding. I don't feel intimidated when riding along side other SUV's. Best purchase in a vehicle that I've ever made. Thanks Crown!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I have owned two Murano’s and loved them both! They are comfortable, reliable and fun to drive. The Bose sound systems are amazing and the sunroof is huge!

Rick Whitman, my sales person, did an excellent job. He was very responsive and professional. All staff I interacted with were professional and helpful.

We need a reliable, comfortable vehicle that can carry 5 with plenty of room, load up the suitcases etc. and pull a pop-up camper. Has be all-wheel drive....this is it for us! This is our third Murano since 2006 and they have all been great.

Very kind and honest employee followed up on my request and gave me honest advice. I had inquired about a specific vehicle and was going to travel 2 states to go buy it at Andy Mohr. She told me that she wouldn't advise me to that, as the vehicle was running rough. Rather than just sell me the vehicle, and not care about what happened afterwards, she was honest about it and I avoided disaster. Thank you Andy Mohr. Well played. Lisa L

Love the leather interior, Bluetooth and backup camera. Plenty of room in the back with seats down. Rides very smoothly. All in all a great car.

I spoke with Angie Bland on the phone she was awesome! Very polite and and took lots of time to answer my questions. All though I could not get the loan, they still were nice about it and helped me with other options! Thanks Angie :)

Love the winter handling, the style, the features and the stereo!! Great on gas too. Just bought it and looking forward to a long relationship.