2016 Nissan Murano for Sale in Los Angeles, CA

I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!

I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.

After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.

Absolutely recommend! Took a total of 5 minutes once they came to my house! Whole process took less than a week! Excellent experience!! Thank you

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I had been to numerous car dealerships, and was just fed up with fake smiles and salesmen that did not listen to me. One had actually flat out laughed at the cash I had on hand to purchase a car. I do not think 8k is something to laugh at. All were pushing me to finance, which I not only did not WANT to do, I am not in the position to do so. After losing hope, I ran across Shift in autotrader. I was very skeptical, but knew I needed to take the chance. I am so happy I did! I scheduled a test drive, and was called promptly by a man to finalize the appointment, and tell me who would be coming to meet me. The car was here on time, and the man that brought it was very nice, and relaxed. The first thing he wanted to do was point out anything the car had on it. ( a couple of minor dings), but made me realize he was honest. He was very patient with all of the questions I had, and in the end I placed a down payment to hold the car for a short time. When I was ready to actually make the purchase, all I had to do was schedule a drop off, and once again someone called me right away and told me when they would be arriving, and the sale was made right there. Please note, the cars are already marked down from the dealership price, so there is no haggling. But really, they are priced so well there is no reason to. I am very happy with my new car. I really (for the first time ever) enjoyed the purchasing experience. I have already been referring this company to anyone who said they were shopping for cars. I will come to Shift before purchasing an automobile!

Kevin was very friendly and helped us find a car we were very happy with. They can be a little pushy at times but they worked with us and ended up with a car and deal we were happy with.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

Brought my car in for it's regular oil change, had a 7 am appt, actually arrived at 720, not a problem. Love the new larger facility just barely across the street from the old one. Pulled up, someone greeted me, told him why I came, he sent Maury a service rep out to me, he walked me inside as they pulled my car into the service area. I had a coupon that came in the mail, used it, got my discount, got the tires rotated etc. New waiting area, coffee, tea, bagels, fruit, donuts etc. WIFI, comfy seats, TV etc. I needed an estimate for a part of my fender, Maury came out and gave me a quote. Just about an hour later, on my way with a cleaner car, the free included external carwash. Not one problem. Love my 2016 Nissan Rogue with standard automatic transmission. I do a lot of long distance driving and not unusual to get 40 MPG for me.