Used 2016 Nissan Murano for Sale in Nashville, TN

Not the upscale building I expected to see for a BMW dealer( I just moved to TN), but the first service on my card (oil change) was performed according to plan. With all their checks and downloading new codes it was an hour and half wait, but they did drop in some free windshield wipers. Our service writer, I am not to sure of. Maybe he was just having a bad day. Seemed a bit frazzled. He wasn't even prepared to provide a receipt of service at the end and had to text/e-mail it to me.

Wow this was one of the most comfortable cars I've ever owned as well as my first SUV. It had a V6 so it also had plenty of getup and go on the highway. We fly a lot but have driven this to Florida multiple times and our rears were NEVER uncomfortable or tired. I actually traded this in on an Infiniti QX30 and we regret doing that by a mile. For the price point, Nissan knocked this one out of the park. It's soooo comfortable, lots of room, confident while driving on mountain roads, we all really miss the Murano. Luxury for less.

Bought it for comfort, luxury and versatility. So far it has met and exceeded all my needs. Immediately after I purchased it, I drove it on a 1500 mile trip. The comfort and gas mileage were excellent, very impressed.

Chris always takes care of my major repairs. Brady does a great job on my regular maintenance. Everyone always greets me with a smile and kind words. The cashiers Amiee and Kaley always make sure I am well taken care of and are always smiling. I recommend the service department at Walker Chevrolet to any and every one.

Love the car except for the wind noise from the sunroof! Nissan dealer said they would fix it then said it was normal after I purchased the car !!

Classiest and best driving vehicle I have owned. Love all the options and luxurious interior. It is a solid vehicle and I feel safe carrying my family in it.

This car is not only a very stylish SUV but has all the bells and whistles. Very roomy in front and back. Comes in some great colors as well.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This vehicle addresses all my needs. Roomy, great looking and a smooth ride. I travel for work and this ride is like a nice corner office. If you like music, invest in the Bose system. The standard radio sounds terrible if you listen to your music load.

Not the upscale building I expected to see for a BMW dealer( I just moved to TN), but the first service on my card (oil change) was performed according to plan. With all their checks and downloading new codes it was an hour and half wait, but they did drop in some free windshield wipers. Our service writer, I am not to sure of. Maybe he was just having a bad day. Seemed a bit frazzled. He wasn't even prepared to provide a receipt of service at the end and had to text/e-mail it to me.

The car feels sturdy and runs smooth. The V6 engine accelerates really well when we need it to, and the internal Bose speaker system is top of the line.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I love my car. It’s comfortable and affordable. Love the interiors. It’s my third Murano. It’s a 4x4 and it drives like a automobile. Smooth

i have a 14 year old 325i and a $200 work order.Iwas treated like i had a 2018 m5 with head replacement,i was treated to a new x5 (totally unexpected) $70,000 vehicle kenneth swezer (dont think spelling is correct)was awesome excellent service adviser great communication will definetly come back if service is needed

Love the interior. Comfy seats. Everything is in hands reach. First time having a vehicle with a backup camera...didn’t really like it at first, but can’t live without it now. Love the ease of putting seats down for extra storage.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The only reason i gave 4 stars was because as soon as i left the dealership i had a check engine light come on. But they fixed it right there on the spot. But i love the vehicle so far. Plus with all the extra features it feels like im driving a luxury car.

We need a reliable, comfortable vehicle that can carry 5 with plenty of room, load up the suitcases etc. and pull a pop-up camper. Has be all-wheel drive....this is it for us! This is our third Murano since 2006 and they have all been great.

I've bought 25+ vehicles over my lifetime and my recent experience with Jeff Williams at Toyota of Cool Springs was as pleasant as any and better than most. It took two trips over a 6 week period because my wife and I were having a hard time deciding on exterior/interior color combinations for a Highlander Ltd. Plat. (My complaint would be directed at Toyota Mtr. Corp for apparently not making Ltd. Plat. in Predawn Grey Mica with Almond interior which would have been our first choice.) When we decided to make a purchase I e-mailed Mr. Williams with whom I had worked on my first trip and he called me back. I told him what we were interested in and to see what he could find and he came back with a few which were on the dealer finder site. I was more interested in one I had seen on the on-line Toyota customer site and had located on a dealer's site, gave him the info and he was able to find the vehicle and that it was available. He didn't find it originally on the dealer's finder because of a communication mix-up on equipment I wanted. (I'm still waiting for my finder's fee - LOL) We went to the dealership, worked a deal which considering my research I felt was fair to both the dealership and me, Toy of CS worked out a swap and Mr. Williams went himself to swap the vehicles, returned and had the Highlander detailed, gave us the vehicle tutorial, and we were out the door with our new Highlander 9 hours after contacting Mr. Williams, and that included 3 hours drive time to go and get the vehicle. Mr. Williams made the process enjoyable because of his friendly, low-key approach. Perhaps it's because both of us are retired public servants (in very different fields) but I felt a connection, he clearly is a people person who genuinely wants to help you with the car-buying experience. I would recommend Jeff Williams to anyone looking to buy a new Toyota. I must add that my brief interaction with Denzel Petway was most enjoyable and that Fernando Nunez, my finance/closer person, was the least pressure encounter I have had during that process in a long, long time. We will see how the service dept. is in a few miles. Hopefully my impression there will be as positive as sales. From the buying experience it appears the Toy of CS is not the typical large dealership, and that's a good thing.

My Nissan Murano is all I ever wanted in a sport utility vehicle. It stands up to the competition. The ride is smooth, powerful, and commanding. I don't feel intimidated when riding along side other SUV's. Best purchase in a vehicle that I've ever made. Thanks Crown!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I have owned two Murano’s and loved them both! They are comfortable, reliable and fun to drive. The Bose sound systems are amazing and the sunroof is huge!

The Nissan Murano has plenty of leg room.Room for the whole family. Plenty of storage room. Very reliable. Nice interior. Back up camera is a great safety feature.

My customer service experience here was beyond amazing, and I came in just for an airbag replacement. Lo and behold I was treated like royalty even with my well loved 12 year old CR-v hoopty with over 100000 miles. I was in 30 minutes early for the appointment and they got started anyway. My kid was thrilled with all the snacks and free WiFi and the young lady who took care of me was SO nice. I'll be back to this dealership for my high mileage inspection. You can't beat the free car wash they give everyone either. 💯

Love the leather interior, Bluetooth and backup camera. Plenty of room in the back with seats down. Rides very smoothly. All in all a great car.

Chris always takes care of my major repairs. Brady does a great job on my regular maintenance. Everyone always greets me with a smile and kind words. The cashiers Amiee and Kaley always make sure I am well taken care of and are always smiling. I recommend the service department at Walker Chevrolet to any and every one.

Good car. Good finishing, good fuel economy. Luxery and innovation Hitech, intelligent all wheel drive. Weel connected. Very easy smartphone connection choice of ineterior and exterior color.

I was shopping online for a late model Nissan Sentra without too many miles and I went through many different websites trying to find the right car. I found the car that I was looking for at this dealer and the price was very competitive. I worked with Ross on my purchase and everything went smooth and I am extremely pleased with the car that I purchased.

I would say you would have to test drive this vehicle To experience the luxury comfort power and stability it has to offer a strong solid vehicle

Was not planning to purchase a new car anytime soon however Connor ???Bow Tie??? was able to ask me all the right questions to get me to see that now was the perfect time to get into the vehicle that Best serves me! He asked more than he told, he made sure I understood everything, he was not in it for himself and had me in and out quickly. Thanks for making this experience so MARVELous. 😍??😍

The weak link in this vehicle is the front end styling. Every other angle of this vehicle is great. This almost keep me from buying it.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This vehicle has been awesome. We love the look and overall performance and reliability. The only negative would be the paint on the hood has developed some small chipping but other than that I would drive this to the moon and back.

Several weeks ago I was searching for a new truck when I met Mike Cimorelli. He was extremely friendly and helpful in the first stages of my search. We spent nearly two weeks going back and forth with phone calls and texts, during which Mike was able to provide me a fantastic offer on my trade-in vehicle while also giving me several truck options. Once I decided that the price was right, I made the trip into the dealership and Mike did everything he could to find me the right truck. Although I was not able to complete a deal through Mike and his team, I was astonished by the level of professionalism and service that Mike provided and the values that his dealership holds. Out of the several dealerships and sales managers that I've worked with over the last month of my search, Mike and his team were by far the best with customer treatment, fair values, and overall courtesy. Not once did I feel uncomfortable when working with Mike. He sets the standard for honesty, integrity, and superior customer service. I will gladly return to Mike in the future with any of my vehicle needs.

The Murano is well equipped and very smooth on the road, I love the ride and the drive. It sets a little lower than my truck but higher than a regular car