Used 2017 Nissan Murano for Sale in Grapevine, TX

Okay giving them a five star because of Alex in the used car department and tommy in finance. Previously we where dealing with Hollis and basically it was like Dealing with a kid. Now the way I shop is thinking if I get a car it's an investment, and I want to give my money to someone that earned it. Hollis was nothing but rude. He's in a professional environment where you deal with customers on a day to day basics instead of finding a solution for our problem he did a run around and blamed everyone but himself. My husband was trying to be nice and joke around with him but he just seemed too bitter and rushy. Finally Alex jumped in found the solution. Tommy helped us close the deal and we went home with a car! I'll recommend this dealership but only go Alex and Tommy. They actually look out for you and your interest. Rico the manager was helpful !

I have owned two Murano’s and loved them both! They are comfortable, reliable and fun to drive. The Bose sound systems are amazing and the sunroof is huge!

It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.

The car feels sturdy and runs smooth. The V6 engine accelerates really well when we need it to, and the internal Bose speaker system is top of the line.

I stopped by Clay Cooley Nissan in Irving to pick up some parts I had ordered and I wanted to take a moment to recognize the parts dept.. I always get the best customer service from them, I won't go anywhere else for Nissan parts. Thanks guys!

This vehicle has been awesome. We love the look and overall performance and reliability. The only negative would be the paint on the hood has developed some small chipping but other than that I would drive this to the moon and back.

I want to thank Alkendric, James and Charles for helping me get the best deal they could on my new car. They were all awesome, nice, and friendly. Great customer service. I really enjoyed working with them.

I love my new car. It drives very smooth and it's stylish. I love the power when it takes off, I love the legroom and the navigation system.

Excelente servicio y una atención muy amable y profesional! Los recomiendo 100% ya es mi segundo vehículo comprado en esta agencia Muchas Gracias buen día

Easy to get into great leg room could have more cargo space interior design is a WOW what you would expect on a luxury car

Very happy with my purchase, highly recommend this dealership. Got a great deal on my Chevrolet Cruze bought the vehicle sight unseen and the condition was just as described by the dealership. Thank for all the help!!!

This vehicle addresses all my needs. Roomy, great looking and a smooth ride. I travel for work and this ride is like a nice corner office. If you like music, invest in the Bose system. The standard radio sounds terrible if you listen to your music load.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

The Murano is well equipped and very smooth on the road, I love the ride and the drive. It sets a little lower than my truck but higher than a regular car

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

The only reason i gave 4 stars was because as soon as i left the dealership i had a check engine light come on. But they fixed it right there on the spot. But i love the vehicle so far. Plus with all the extra features it feels like im driving a luxury car.

Shanna Small was absolutely amazing. She was so nice and caring and made the process easy and simple and treated us like she really cared. She literally told us all the information we needed and let us take our time in shopping with helping us in every process along the way. Will be shopping and servicing here for life because of Shanna Small and her techniques. CREST NISSAN FOR LIFE.

My Nissan Murano is all I ever wanted in a sport utility vehicle. It stands up to the competition. The ride is smooth, powerful, and commanding. I don't feel intimidated when riding along side other SUV's. Best purchase in a vehicle that I've ever made. Thanks Crown!

Great customer service! Detailed in explaining the repairs needed, and repairs that will be needed in the future. Overall really good experience! Thanks to the Crest Nissan team. We will be back. (3 Nissan family).

The Nissan Murano has plenty of leg room.Room for the whole family. Plenty of storage room. Very reliable. Nice interior. Back up camera is a great safety feature.

My purchase couldn't have been easier... I spoke with Daniel over the phone made an appointment while still waiting on my credit union he made sure the car was mine and knew everything I needed to know. I came back on the following couple days while he was off and Bryan provided great service and made sure to pick up where Daniel left off no hassle no pressure just a simple purchase!

Great car. Great features! Terrific value for the money. Am really enjoying driving to and from work in style! Looking forward to several years in this vehicle.

Great team, good technicians who are very helpful and courteous. 'Moo' did explain all service details clearly and I am rest assured with the quality I get

The Murano is an unsung, relatively unknown car of great design and thought. It handles well and offers many conveniences and high tech stuff. Like many cars today, the headrest for the drive is not adjustable and forces the drivers head to be pushed uncomfortably forward which also causes the body to be forced into a banana like configuration. It is horrible and awfully uncomfortable. The lumbar support is not great enough. The front seats hold the passenger in place when cornering which is highly desirable. And then there is that horrible automatic adjustable rear view mirror which is useless. The car hold alignment very well. The car gets 32.4 - 32.6 mpg on a flat road at 60-65 mph on regular gas. Overall, it is a lot of car for the money and has a great V-6 engine with a lot of torgue. I am not a fan of the CVT transmission however, only because at a constant 30-35mph it is herky-jerky and not smooth. Instead of buying another Lexus RX we now have this Murano Platinum because comparably equipped it is $7,000 cheaper than the Lexus and maintenance costs are considerable less than the overpriced maintenance of a Lexus.

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

I love this vehicle, except for the color I wanted powder blue, but none was available , but otherwise everything else is wonderful and I Love the space when shopping and buying large items on sale. Retired Grammy

Had a very good experience in the selling process of an older car that I owned. Initially sent in some info and pictures about the car online which speeds up the process. Followed the footprints to the "Sell Us Your Car Bar". Professional clerk and buyer got key to the car and did a thorough evaluation and returned with offer. Did not insult my well-maintained car like other dealers with low ball offer. Of course, did not get private seller price. Offer to purchase car was a fair deal. No high pressure to buy any of the cars on their lot either. Looked like they have a lot of late model cars at no haggle price. Would recommend for buying or selling your car.

Very smooth ride. Excellent performance . Drives very well. Handles smoothly. Motor incredible quiet. Ability handle all types of terrain. Engine barely audiable. Very low maintenance.

Jared in sales and Justin Eliot were excellent! Andre the Finance director left me a voicemail with profanities and unprofessional conversation as he left his phone on after telling me to call him back! Of course, he was too cowardly to come out of his office and apologize to me and the co-workers he insulted! Thank you Tony Gonzales, GM for taking the time to handle this situation.

Most comfortable ride has a lot of room like full size SUV but it's smaller good ride real slick looking really really like it love dark interior.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

They must have thought I was nuts. I was sitting in the back seat of the cars we were looking at. Most have lowered the back seat on order to get headroom. Not the Murano, all the leg room and comfort I was looking for. A true luxury vehicle.

Excellent service, nice and friendly environment, I would highly recommend to all new comers for quality service. They will guide you comprehensive repair plan and choice is yours.��

I lease my cars and this is my 3rd Murano. My previous Muranos were the previous body style, 2012 and 2014, so my 2017 is the first of this current style. I have the SL AWD and feel that the SL trim has good luxury features without having to spend extra for the Platinum. I definitely see improvement not just in design, but in ride comfort, handling and features. Highly recommend in the SL trim if you want leather seats plus extras.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

The car looks good nice driving, AC is on during the heating setting, next intelligent cruise keeps malfunction irregular. Nissan will not help and the dealer can not find the problem after 9 weeks.

I just bought a 2016 versa from Adrian today Clay Cooley and it shocked me that he got me into a car I didn't have any problems. I recommend anyone to come see Clay. Shop me first..shop me last and either way come see clay!!! Adrian wants my sales

This car has all the safety and comfort features that I need. Great looking and reliable vehivcle. It rides comfortably and great purchase for the money.

My husband bought a YUKON Denali XL for my birthday in December. I just completed my 3rd service because, well, I drive it a ton. McKinney Buick GMC is so convenient for me to use and the service really is exceptional. I've never had to make an appointment because I'm able to get in and get out without one. There is an excellent service waiting area so I'm able to work while I wait. I've worked with two service advisors and both really took pride in their jobs and it was obvious they enjoy what they do. We didn't know this dealership existed until I googled for GMC's near me where I could get my service clued me in. (My husband went to two GMCs that he passed regularly and didn't know of the McKinney dealership either.)

Good car. Good finishing, good fuel economy. Luxery and innovation Hitech, intelligent all wheel drive. Weel connected. Very easy smartphone connection choice of ineterior and exterior color.