Used 2018 Nissan Murano for Sale in Norfolk, VA

I must say out of many car buying experiences this was definitely the best! D.A. Young and the Sales Manager Mark B. are such a dynamic team! Great atmosphere, great company, smooth transactions, and great price. Thank you!!!

I love my car. It’s comfortable and affordable. Love the interiors. It’s my third Murano. It’s a 4x4 and it drives like a automobile. Smooth

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Love the interior. Comfy seats. Everything is in hands reach. First time having a vehicle with a backup camera...didn’t really like it at first, but can’t live without it now. Love the ease of putting seats down for extra storage.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I would say you would have to test drive this vehicle To experience the luxury comfort power and stability it has to offer a strong solid vehicle

We wanted an economical car for commuting and road trips. We had recently rented a Nissan Versa Note while on vacation, and loved the gas mileage, the steering wheel cruise/audio controls, and ample leg/headroom. So when the time came to purchase a commuter/road trip car, we knew we had to have a Versa Note of our own. We were greeted by Giff McDonald, and felt absolutely comfortable with his friendly open demeanor. Turns out Giff and my fiance grew up near each other, so our test drive was more like driving around with an old friend. He really is a friendly down to earth person..and this is coming from a 52 year old retired military guy, that is normally suspicious of dealership sales associates. Price on our used 2015 Note with 8,000 miles on the odometer, was well in the lower end of GEICO's Fair Market Value, and Nissan offered a better rate than our bank. So, about an hour and a half after driving onto the lot, I was following my future bride to be, as she drove home in our new used Blue 2015 Note. Couldn't ask for a better car buying experience!

The weak link in this vehicle is the front end styling. Every other angle of this vehicle is great. This almost keep me from buying it.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The Murano meet all my needs and is good looking great styling on the suv. All the safety features are nice as well. Great leg room.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Overall the Car comes as advertised - the majority of the tech is functional and adds to the driver experience. EXCEPT - repeated issues getting the Car to recognize or work with IPhone X - either in tethered or blue tooth mode - this is getting to be a deal breaker. Dealerships are trying to resolve but seem lost.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

It has great pickup and rides beautiful it is so comfortable and plenty of room. Very good gas mileage. Love the heated seats and nav screen

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The SL version provided exactly the kind of car my wife was looking for. Nice interior, drives well, looks nice on the outside, great interior features (heated steering wheel, USB ports, etc.)

In Nov 2016, I purchased a 2012 Silver Nissan Altima from Hall and Rick Joyner and it was such a great hassle free experience that when I needed a 2nd car, I returned to see Rick. He's awesome & very helpful. I purchased a 2016 Red Hyundai the beginning of April, and will always return to Hall. If you are in the market for a car, go see Rick !

This is my second Murano. I adore them, and they are quite dependable. I love the full sunroof and audio system options, which makes any trip comfortable and loads of fun. Grab your shades and let's ride!!!!

Over 10 yrs ago I came to Western Branch Nissan after not being pleased with the Dealership down the road from me. And low and behold I was greeted my Rick Stokes and was so impressed with him then and still am. His integrity and positive attitude can’t be beat. So for over 10 years I pass a Nissan to take the bridge to cross the river to come to Rick Stokes. Rick’s interaction with the Mechanical Team is on target. The Mechanic Shop Foreman, Barry Bright, has a knowledge base that only years of experience can bring. He and Rick Stokes are an asset to Nissan. So “Thank You Mr. Stokes” for keeping my little Z and me rollin all these years!!

It’s beautiful inside and out. The ride is smooth and there’s plenty of leg room in the back. The Murano makes it much easier for my wife to get in and out of.

Looking for used car, set up appointment on-line. Was unable to do test drive based on used vehicle . Looking forward to next step in the process

Comfortable smooth ride. Rear hatch is very heavy could use an automatic button to close. More color choices. Plenty of room inside. Voice recognition could be better

Chris (Service Rep) was very professional; knowledgeable; and very courteous with me. He did a superlative job representing your dealership. I had left another Toyota dealership after 10+ years with them because our experiences at Pearson's is simply exceptional. We bought our 2015 Camry at your business and plan to do all of our future service and car buying with you. We have been Toyota owners for > 10 years.

Wow this was one of the most comfortable cars I've ever owned as well as my first SUV. It had a V6 so it also had plenty of getup and go on the highway. We fly a lot but have driven this to Florida multiple times and our rears were NEVER uncomfortable or tired. I actually traded this in on an Infiniti QX30 and we regret doing that by a mile. For the price point, Nissan knocked this one out of the park. It's soooo comfortable, lots of room, confident while driving on mountain roads, we all really miss the Murano. Luxury for less.

This is the 3rd car I purchased with Larry's help. I went to him to sell my daughter's car and purchase the 2018 Honda Accord. To make sure I got all what I came to him for he took me to Honda to make my purchase possible. As always, he went above and beyond to give me great service; he came in on his day off to complete this purchase. What I like about Larry is that he never let's you go through the buying experience alone; he's with you throughout the process to the end. Which includes making sure your car is cleaned, he helps you set up the applications in your car and the tips he gives you about your car is valuable. He makes sure you're comfortable with your car before you leave and always reminds you that he's just a phone call away for any questions or issues. He's very dedicated, professional and knowledgeable about the cars/products that Checkered Flag offers. I recommend him to anyone looking to purchase a car. You will have the best car buying experience.

This vehicle addresses all my needs. Roomy, great looking and a smooth ride. I travel for work and this ride is like a nice corner office. If you like music, invest in the Bose system. The standard radio sounds terrible if you listen to your music load.

The car feels sturdy and runs smooth. The V6 engine accelerates really well when we need it to, and the internal Bose speaker system is top of the line.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The only reason i gave 4 stars was because as soon as i left the dealership i had a check engine light come on. But they fixed it right there on the spot. But i love the vehicle so far. Plus with all the extra features it feels like im driving a luxury car.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Bought it for comfort, luxury and versatility. So far it has met and exceeded all my needs. Immediately after I purchased it, I drove it on a 1500 mile trip. The comfort and gas mileage were excellent, very impressed.

Love the car except for the wind noise from the sunroof! Nissan dealer said they would fix it then said it was normal after I purchased the car !!

I was looking for a SUV, and my salesperson Caleb Lyons was a great help. The process was very simple very happy about my new vehicle (2014 Ford Escape S). Thank you so much.

Classiest and best driving vehicle I have owned. Love all the options and luxurious interior. It is a solid vehicle and I feel safe carrying my family in it.

I had the most excellent experience car shopping at Hall Nissan Va Beach. I had the pleasure of working with Mr. Travis Robinson. He provided me with extraordinary 5 Star customer service from the beginning to the end!!! I've been car shopping plenty of times before in the past, but the service was never as thoral as the experience with Travis. He made the process fun and smooth. I was satisfied with every step we took with the car buying process. Thank you Travis and keep up the good work !! I'll be sending all of my family members and friends your way 😀😇👏🏾🙌🏾🙌🏾??????????

My Nissan Murano is all I ever wanted in a sport utility vehicle. It stands up to the competition. The ride is smooth, powerful, and commanding. I don't feel intimidated when riding along side other SUV's. Best purchase in a vehicle that I've ever made. Thanks Crown!

This car is not only a very stylish SUV but has all the bells and whistles. Very roomy in front and back. Comes in some great colors as well.