Purchased a certified GMC Sierra. Staff was great and love the truck. The only negative was that the truck only had 1 key / key fob. Sales staff said they would look for 2nd key but eventually sent me to parts to buy another key and was quoted $160... Would have been nice for the staff to pick that up since we just spent a ton on a nearly new truck.
My Canyon broke down 700+ miles from home. Dealership went out of their way to fix and return my truck so that I didnt have to extend my stay including staying late on a Friday to complete repairs. Thus, I was able to pick up my truck early Saturday AM. I am very grateful for and appreciative of their efforts.
Great customer service. Good quality & price. I got a good value on my trade in. Hassle free and not time consuming! Mathew & Debbie were great putting the deal together and got me in the car I wanted. 90 day warranty & Car Fox report as well with the car. Best car dealership exeperience I ever had. No games no hassles. Honest & hassle free!
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
I went into look at a Subaru Legacy which I did not care for however I did see one I did like and after the test drive and 2 minutes of negotiation we had a deal and I was out of there 20 minutes later. They were all very friendly and helpful. The process was very easy and no pressure was ever felt.
Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
I bought my car as a result of an on-line ad from Tonkin Nissan. Casey
Lucas, Sales Manager at Tonkin handled the sale, and then drove
nearly 200 miles to deliver the car to me, as I do not live in Portland.
Casey was very professional and I will always look to him when I buy a
car in the future!
The wife were very happy the way the buying process went. the sales person was kind and friendly, and answered all our questions to the final process of paper work. One person did everything until we signed the paperwork. No hidden fees. it was great.
On this last visit it was all about an oil change. I booked an appointment and I was out of there within 45 minutes from my appointment time. They have a great waiting area.
I have a Duramax Diesel Engine. When I bought my Vehicle from them I bought lifetime oil changes for about $900. In reality that is 10 oil changes on my beast. My truck uses 11 quarts of oil and that also includes topping off the DEF and Oil filter. So, I was very happy about purchasing this service.
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