Used 2018 Nissan Murano for Sale in Rochester, NY

It was such a pleasure having a dealership that really takes care of its buyers. I called on a Tuesday and said I would be working out at LA Fitness, which is about 5 minutes away from the dealership. I stated if they had a time available where as I could drop it of at 8:00 am and would pick it up after my workout about 10 or whatever was good for them. To my surprise the young lady asked if I could bring it in the next morning, I said Wow, that is GREAT. Well, I brought it in at 8:00 am and the shuttle driver (Jerry) was right there and took me to the gym. My buddy dropped me off and I had no idea if it was ready or not and if it was not I would have waited. Well, as soon as I walked in and asked and Matt said all ready Mr Snacki and within 3 mins I was in my car heading home. Now, that is what I call service with a smile. I had an issue when I got the vehicle and brought it in for a software update, thinking they would have to schedule me and to my surprise again, Matt said we can do it now. I had coffee in the waiting room and a fruit and in less than 45 mins or so I was heading home. So, these are 2 experiences I wanted to share and it was my pleasure. I look forward to many years dealing with Bob Johnson division and I thank them all. William J Snacki

I love my car. It’s comfortable and affordable. Love the interiors. It’s my third Murano. It’s a 4x4 and it drives like a automobile. Smooth

Rodney Olsowsky was a pleasure to work with! He was friendly yet efficient, easygoing yet courteous and understanding. When we decided to purchase the car, he offered to pick me up at our home so I could drive it back home without leaving a car at the dealership! How thoughtful and understanding of our situation! He went above and beyond just to make this our very best car buying experience in 30 years!

Love the interior. Comfy seats. Everything is in hands reach. First time having a vehicle with a backup camera...didn’t really like it at first, but can’t live without it now. Love the ease of putting seats down for extra storage.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I would say you would have to test drive this vehicle To experience the luxury comfort power and stability it has to offer a strong solid vehicle

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This vehicle addresses all my needs. Roomy, great looking and a smooth ride. I travel for work and this ride is like a nice corner office. If you like music, invest in the Bose system. The standard radio sounds terrible if you listen to your music load.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The car feels sturdy and runs smooth. The V6 engine accelerates really well when we need it to, and the internal Bose speaker system is top of the line.

About $3400 worth of damage to our Subaru Crosstrek repaired by this body shop. Great work; fender, front door, paint, etc. Was able to pick up car only 2 business days beyond the estimated completion, since, not unexpected, some additional work was discovered underneath the panels -- just 2 days to order the extra parts and get the car completed. VERY pleased and highly recommend this shop! Talk to Zach the Assistant Manager!

The only reason i gave 4 stars was because as soon as i left the dealership i had a check engine light come on. But they fixed it right there on the spot. But i love the vehicle so far. Plus with all the extra features it feels like im driving a luxury car.

A breeze to search thru there website to find the perfect vehicle that won't bore you six months into the loan . Amazing vehicles at great prices ...where else but Hertz WEBSTER... I will definitely be back !!!!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

My Nissan Murano is all I ever wanted in a sport utility vehicle. It stands up to the competition. The ride is smooth, powerful, and commanding. I don't feel intimidated when riding along side other SUV's. Best purchase in a vehicle that I've ever made. Thanks Crown!

We are looking for a new RAV4 XLE and met with Brian. This would be our second RAV4 from Hoselton. We really like the facility and sales personnel. I must be honest, the first deal we were offered was very high and almost put us off. So I wrote to our salesman and presented the KBB fair market value to see if they will match it. This is only thing I can honestly sale. We will see if they will negotiate ;-) Overall, Hoselton is a great dealership !

I have owned two Murano’s and loved them both! They are comfortable, reliable and fun to drive. The Bose sound systems are amazing and the sunroof is huge!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The Nissan Murano has plenty of leg room.Room for the whole family. Plenty of storage room. Very reliable. Nice interior. Back up camera is a great safety feature.

I had an issue with my 2014 Volt. The car was hesitating while driving and then the check engine light came on. I immediately called The Service Dept. and asked if I could bring my car in. They told me to bring it in immediately, which I did. I was given a loaner car and they took in my car. Two days later I was given back my car and the best of all...no charge! Great Great service!!

We’re so happy with this car! It’s been built for complete comfort, with exceptional safety and innovation, and all while being wrapped up in eye catching style. It makes driving fun again, and with it’s impressive power and all wheel drive, we’re looking forward to it being a part of our family for many years to come.

Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy. There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever. The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.

Don witherell is the best im glad he stayed on when websmart took over from doan. Always buy my cars from him and i bought a lot and refered a lot. Don thank you very much for everything, good job😊

I liked the first one that I purchased in 2010 so much that I bought another one. It is a terrific vehicle full of comfort, features, and quality. I am sure that this one will provide the same quality as my first one.

Rodney Olsowsky was a pleasure to work with! He was friendly yet efficient, easygoing yet courteous and understanding. When we decided to purchase the car, he offered to pick me up at our home so I could drive it back home without leaving a car at the dealership! How thoughtful and understanding of our situation! He went above and beyond just to make this our very best car buying experience in 30 years!

Good car. Good finishing, good fuel economy. Luxery and innovation Hitech, intelligent all wheel drive. Weel connected. Very easy smartphone connection choice of ineterior and exterior color.

I can't say enough wonderful things about my experience buying my new 2016 scion from auto outlets.my salesman zach was such a polite ,tentative young man.not pushing like most salesman .John the financial managers very helpful to put me in my new car.my car I just love it.i would recommend this dealship to everyone.they are a great bunch of guys.i feel the quality of cars are great and reasonable I did my research before I went there.u need a car go see them.

This vehicle has been awesome. We love the look and overall performance and reliability. The only negative would be the paint on the hood has developed some small chipping but other than that I would drive this to the moon and back.

Great experience, very satisfied with the customer service.

The Murano is well equipped and very smooth on the road, I love the ride and the drive. It sets a little lower than my truck but higher than a regular car

Helpful salesman, painless process. Smooth from beginning to end.

I lease my cars and this is my 3rd Murano. My previous Muranos were the previous body style, 2012 and 2014, so my 2017 is the first of this current style. I have the SL AWD and feel that the SL trim has good luxury features without having to spend extra for the Platinum. I definitely see improvement not just in design, but in ride comfort, handling and features. Highly recommend in the SL trim if you want leather seats plus extras.

I’m truly thankful I ran into Jim Teal while reviewing the new Infiniti QX 50. He thoroughly explained the features and worked diligently on the numbers, explaining in detail the results. Truly thrilled with my new car

Great car. Great features! Terrific value for the money. Am really enjoying driving to and from work in style! Looking forward to several years in this vehicle.

Just picked up my car. I was involved in an accident. It took about 10 days and the car looks great!! Kayley handled each of my calls regarding the status in a professional and friendly manner. One of the issues dealt with my extreme sensitivity to paints and cleaners. She said she would take care if it and I was SO surprised when I found out the front bumper was painted before it was attached to the car!! It's rare to have anyone take your concern to heart and do things not asked by you!! Of course I will be recommending the collision shop to everyone in my family and close friends!!

Great vehicle that meets my wants and needs. Meets all my expectations! This is exactly what I wanted! Very durable! Love all the details in the interior and exterior!

I absolutely love working with the guys at hertz car sales. They are not your typical pushy, overbearing sales people. They always have my back and anticipate my needs. They found exactly what I was looking for in the right price range. I really can't say enough good things about them, especially Karl and Luke. They're just really nice, sincere guys. They make buying a car easy and stress free. I would recommend them highly to anyone looking for a good used car. I'm really happy with mine! Thanks guys!!