2019 Nissan Murano for Sale in Buford, GA

My husband and I were not expecting to walk off the lot with a new car the day we visited Sutherlin Nissan. However, the customer service that you will receive here is top notch! Fisher Olliff was outstanding from start to finish! He set us up with Phillip who was patient and willing to search the lot for us to test drive three different vehicles, including the Kicks which had just been delivered! After falling in love with the 2018 Nissan Rogue in a stunning shade of Caspian Blue, Phillip and Fisher accommodated our requests and put together a package that we could not say no to. Sutherlin ranks above the rest when offering fair trade in values on your old vehicle. Ryan assisted us with the financing and out the door we went in my very first brand new car! From start to finish, each employee at Sutherlin Nissan made sure that we felt special and were taken care of during every minute of our visit. I can assure you that they have gained a customer for life! :)

Normally, I would not be taking one of my vehicles to the dealership for an oil change, however, due to a recent injury--it is easier to have the dealer change the oil. We purchased my wife's care from Sutherlin Nissan in 2012 and have utilized their service department exclusively since that time. (Oil changes and tires would be the exception.) I have been purchasing cars for almost 40 years and in my opinion, Sutherlin Nissan has one of the best service departments I have worked with. Now, I am also aggressive and proactive when it comes to maintaining my vehicles.

Each trip at Sutherlin Nissan Service department over the last 9 years have always been great. They are the reason I bought my second Murano. Sherry at the front desk is fabulous (I watch them as I don't have a lot to do while there 😆 ) and you can tell Sherry is in control.

Great service, but I???m disappointed in that my battery failed after 7 months of a 30 month warranty. The dealer replaced the battery at no cost excepting a labor charge of $25. Since the battery was defective and I paid for the initial installation,I feel this to be unfair. It was a GM battery under warranty and I should not reasonably anticipate incurring a labor expense on a virtually new battery. I???m a long time customer and enjoy the relative comradely of a long-time relationship. It???s a wonderful service department. I???ll likely be a customer until I no longer can operate a vehicle. Thanks for listening. Ê

My Husband and I bought an suv tonight from Robert. Our experience began with Ryan on the phone as he followed up on an internet deal. He talked with me about setting up an appointment and personally greeted us when we arrived. Robert was our sales team member and he was personable, honest and down to earth. He was up front about things in the car that we were looking at and didn???t push us to look out side of our price range. He was willing to help in anyway possibly and stayed an hour past closing to ensure we were taken care of. Jerome was the finance manager and he too was great! Walked us through the paperwork to minimize confusion and also stayed an hour past closing to take care of us. Ryan, Robert and Jerome made this car buying experience a memorable one. They made us feel welcome and treated us like family. I highly recommend this dealership.

Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him. Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.

I think I will forever be known as the customer that made VW stay open until 12:30 am on a Friday and if I could give a higher rating than 5 stars, I truly would. Before coming to this dealership, I called all the VW dealerships in GA looking for the 2019 VW Jetta R-Line and had no luck - it was a brand new car that no one had on the lot yet. My fate changed on May 18 when we got the call from this dealership that they JUST received one R-Line and we immediately made an appointment that day to come test drive it. Brian was our amazing sales person and it could not have been a better process. Brian really worked with me and the budget that was I was trying to stay within and I felt comfortable from the time I walked until the time that I left. I never felt pushed to buy a car and Brian never rushed me through the process - even as time was creeping into the 10 o' clock hour. It was the easiest and smoothest process. When it was time to move to the finance department and talk numbers, Michael was an absolute dream to work with. He laid everything out so that I could see what it would cost to keep my leased Jetta (that was WELL over the mileage) vs getting a new Jetta. He was open and honest and I cannot thank him enough for helping me through the car buying process. I know that everyone at this dealership is awesome, but I highly, highly recommend Brian and Michael. Thank you guys so much for all of your hard work and for staying open well past your closing time to make sure that I was satisfied and comfortable with the big decision I was making. This dealership struck gold with these two and I can confidently say I will not only be recommending everyone to this dealership, but returning to purchase future cars here!

The sales person that I worked with was very kind. I didn't end up purchasing the vehicle I was looking at simply because I have a tendency to jump into things and I want to be sure about this one. Great selection of vehicles!

Buying a car at Nalley Nissan of Cumming is one of the best choices I have made and THE best car decision I could have made. Not only do I love my 2017 Nissan Rogue SL AWD, I also have had nothing but wonderful experiences at the dealership. I have had my car for a year now and I still get emails/messages from members of the staff at Nalley checking on everything - they truly go above and beyond!

I WENT TO HERTZ AFTER A BAD EXPERIENCE WITH ANOTHER DEALERSHIP, I PUT IN MY CREDIT APP IN AND WAITED FOR A RESPONSE... NEXT MORNING I RECIEVED A PHONE CALL FROM MIGUEL..!!!! HE WAS VERY PLEASANT AND LISTENED TO EXACTLY WHAT I ASKED FOR... AFTER A COUPLE OF EMAILS AND PHONE CALLS EVERYTHING WAS ROLLING... I GOT EXACTLY THE CAR I WANTED FOR THE EXACT PRICE I WANTED IT FOR AND THE CUSTOMER SERVICE WAS OUTSTANDING THE VERY NEXT DAY!!!!! ,,, I REFER ANYONE TO COME HERE AND GET YOURSELF A CAR.. AND I AM A FIRST TIME BUYER SO THIS MADE MY EXPERENCE IT THAT MUCH BETTER!!!!!

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

My husband and I went in to get our 2009 Murano serviced one week ago.we purchased a new Murano that very same day! The sales person, Kevin Houston, was a strong factor in our decision to purchase the new car ! We love our new 2018 Murano!

Had the pleasure to meet Allen Velez. While working with him, there was no pressure. He was able to answer all my questions and made the car buying experience enjoyable. Highly recommend Allen and Nalley Nissan of Cumming.

I had not driven in 27 years because I lived in a city, so getting back to driving was a challenge, but Jim Digh made it easy and comfortable. He too almost the whole day with me, explaining all the new modifications and we test drove several cars before we found one that fit me. Then I returned it for a different make and model and he couldn't have been kinder. Maybe it's because I'm newly returned to the South, but he made what was an extremely anxious procedure for me, completely painless. And he was great fun to talk with.

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

Operating with honesty and integrity! The team, and I am choosing that word purposefully, was upfront and kind. Everyone from our sales persons (Tony & Keith) to the finance associate (Andrew) worked together! They answered ALL of our questions (and I personally ask a TON of questions) and kept their word on EVERY detail. No bait and switch. If you want to experience purchasing a quality vehicle, at a great price, from an amazing team of professionals....get on over to Carriage Mitsubishi! I am not an easy customer, I have very high expectations....and they exceeded my standards. Faith in humanity restored? Click-check-click!

The manager and estimator at Carriage are professional and care about their customers situation. They treat your vehicle as if it is their own. I was initially skeptical because it was my first visit with them. My concerns was eased because of the manager at the atmosphere of friendly down-home service, my car looked like it was never rear ended. I highly recommend Carriage Collision services.

I recently purchased a car at Gwinnett Nissan. It was truly a good experience. The sales guy came out immediately upon me entering the parking lot. He introduced himself and ask what I was looking for in a car. I told home and my price range, he took me to the computer pulled up several choices for me , I choice one, we liked at it, I drove it and loved. We went back and talked price again . He got his boss involved and he asked me what exactly I wanted to happen in turns of price and they made it happen for me. I left with the car I was looking for at the price I wanted to pay. I had to close out my paperwork with a different guy and he was absolutely wonderful. He explained everything very clearly and made sure I understood it. It was truly a great car buying experience!😁👍🏾

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

I came into this place and met with gerry ( as he calls himself ). Very nice gentleman who took his time to assist me nicely. Sales experience was great. 🙌🏾👌🏽