Really friendly experienced staff with a great attitude.Caring people.Concerned for the customer.The service is excellent, you always know what you are paying for, would highly recommend to others.More than happy to continue servicing and/ or repairing current and future VW vehicles
I have gotten multiple oil changes here, spark plugs, brakes & pads, and transmission fluid over the years. Bill the service manager always helps me out and answers all my questions. These guys do amazing work, always have service specials going on, and always go the extra mile (Noticed they put some touch up paint inside the door on a spot that was an eye sore before)! At my previous job they would pick my car up and have it dropped back off before my shift ended, can’t say enough good things about Streetsboro VW!
Have dealt w this dealership for years and never felt any pressure. My level of satisfaction has always been high, even when things did not necessarily go my way. What I really like about this dealership is that the sales folks and the managers are on the same page. I have never felt that in order to make sure my sales rep, whom I really like, looks good in front of the managers, I have to compromise on a deal.
In other words, while everyone at Bedford is upfront and no nonsense, they always appear to go out of their way to give the customer a decent deal to the point that one is always comfortable coming back again and again.
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