I bought my car from Frank Winstel. He is the best! He knows exactly what we want and helped us to pick the perfect car with great price I can find from 3 dealers, one in Columbus, oh, and the other in Lexington, KY, which is our local store. The best thing was that we did all the quotes on phones and emails since it is 1.5 hours driving. After we reached the agreement, he helped us to get everything ready including the car insurance, so we just drove there and pickuped the car. We are very happy for the service!!! This is second car we got from same dealer within 4 years. Thanks so much for everything you did for us, Frank!
I found our new RX350L using cars.com. Nikki contacted me and we worked out a deal. I drove 5.5 hours to the dealership. Upon arrival Nikki had everything ready to go. I was pleasantly surprised that the deal was exactly as we discussed and there were no miscellaneous up charges. If there would have been I would have left instantly. I didn’t pass an employee at the dealership without receiving a sincere greeting. There was also a very nice waiting area with refreshments. My purchase experience was simple and quick. Nikki even arranged for my rental car to be picked up. Even this dealership is 5.5 hrs away I will definitely give them an opportunity to make the deal on my next Lexus.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Andrew was great! I came in two hours before closing and was provided with awesome customer service and was walked through every step. He made sure to fix a couple minor issues before letting me take the car off the lot. Very knowledgeable and kind. Thanks again!
Joe was our salesman and was great to work with. The process was quick and easy to purchase a vehicle. Joe explained what the vehicle looked like before I drove 50 miles to Cincinnati and when I arrived it exceeded my expectations.
I inquired about a used car at Mike Albert Direct that I stumbled across online. Mike Hoefker immediately contacted me via email and phone call. I went to the dealership to check it out and was surprised by their large selection of used cars in great shape. The prices were beyond reasonable and Mike took great care of me throughout the entire process. He wasn't pushy by any stretch and answered all questions that I had. I feel like I got a great deal on a great car thanks to Mike! The financing process was also very painless thanks to Biff!
We recently purchased a BMW X5 from this dealership and were very happy with our vehicle. Their a wholesale dealership so they operate a little differently and it was great! The staff was extremely friendly, didn't push or pressure us and didn't seem fake at all. We really enjoyed our experience! And we love our X5! Definitely check these guys out and ask for Andrew!
We dealt with T.j. for the majority of the process of our car purchase. We came in wanting a used altima and found a great selection. Had everything from older ones to newer ones no options to full of options. Ran payments on a few cars. got me a much lower interest rate than other places. He seemed to really care about not only me but my family! I look forward to buying mulitple cars from him!
Latara and Tania!!Thank you Ladies so much. Yah did an Superior, excellent job on getting me in my 2018 Nissan Sentra you Ladies did a Good job @Jeff Wyler Nissan Fairfield Ohio. You Rock. Thank you for your help!!!!
After purchasing a new car we also added the protective coating inside and out. Looking at the car in daylight the next day we saw that the inside job was not done right. We took it back once and we thought it was corrected until we lifted up the seats and also noticed other areas that were not fixed. On bringing the car back for a second shot at fixing and since our original salesman was not there Baroque stepped up to the plate and really oversaw that it was done right this time. We were there for 5 hours and he kept checking in with us and the service dept. to make sure that it was done correctly. It was great to know that the whole sales dept.works as a team so that our problem was taken care of correctly. Thanks again Baroque!
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia!
Found car using Cars.com. They responded promply and we negociad price and made deposit over the phone. I flew from NC to OH to pick up car. Car was ready when I arrived and I drove can back to NC. No issues. Great buying experence.
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