I had a great experience at this dealership! The people were friendly and made the process easy especially with my husband being deployed. They tried to give me something I wanted and didn???t try to push me out of my price range! Would recommend this place to anyone!
Came from Cheyenne Wyoming to look at a Honda Ridgeline They had for sale. Really liked it so wanted it and I was thinking I had to go back to cheyenne to make the loan with my bank but instead they handled it all right there with my bank and I was able to take the vehicle home right then. Very friendly people. I recommend this place to anyone that is out there looking for a vehicle.
Although we did not yet buy from CarMax, we were very impressed with both their helpfulness and and their low-pressure. The salesman seemed more interested in getting us into the right vehicle than he did in making a sale, which was impressive.
The customer service at Carmax is excellent. This is by far the best car buying experience I've ever had. They were super friendly and did not waste a lot of my time. They were extremely efficient throughout the entire process.
Paid to have vehicle delivered from OKC to COS dealership before I purchased it. Was well worth the 4 days it took to arrive. I have yet to find a truck near the price I paid unless it has double the miles. No haggle price I thought was going to be a big deal, but it was the BEST deal. Call ahead before you walk in or have a salesman name ready, you will be greated by long lost friends (MANY) who want to sell you a car right now. Internet was the best way for me.
Brent Farmer was the liaison for Costco purchase. He answered our email on THANKSGIVIVG! We also brought our daughter into the dealership so she could purchase a new Rav4 also! Her first new car!
Brent was GREAT in finding the vehicle I wanted. The process was seemless.
My only comment is the lack of food in the dealership. We were there from 8:30 am - 3pm and we were unable to get anything but popcorn.
We just bought a 2012 Acadia from Eddie. It was a great experience. Eddie was quick, knowledgeable, and very friendly. We also had to bring kids with us and the staff was excellent with finding things to help entertain them. I???d highly recommend Rocky Mountain.
I ended up not buying a car from the dealership, but the service I received from Justin and Brian was excellent. The no pressure, no nonsense approach to the buying experience is refreshing and pleasant.
If I were looking for a used car again, I would choose Echo Park first.
I came in to purchase a 2015 BMW 228i at the Colo. Springs location. Mark Riopelle and Steven Hicks helped me with the purchase. The car was in beautiful condition and the test drive with Steven confirmed I was making the right choice. The only concern was a check engine light. Their in-house tech confirmed it was a temperature sensor code. We all assumed it was a simple warranty issue (and because the car was still under warranty, no big deal). Of course, after purchasing the car, I was anxious to get it checked out and repaired. I went to my local BMW dealer where I got good news and bad news. The problem was simple: a severed wire to the sensor (probably a critter). However, that's not a warranty issue. The repair cost $350. Here's where Echo Park shined. They took full responsibility for the repair cost. That action shows real integrity, a rare commodity in the retail car business.
This is the second car my family bought from this dealership just this year alone and for good reason. They treat you like family rather than a dollar sign. They worked very hard to find something perfect for our family and made it a very easy and enjoyable process. I can't thank Avery, Lucas, Johnny, and Chris enough for everything they did for us. We are very blessed for all you guys did. Thank you all so much!!!! Xoxo Brittany Bryant
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