Used Mazda CX-5 for sale

The customer service is excellent. Michael Arevalo is extremely helpful and knowledgeable about the car. He took the time to explain the car features and helped download the Mazda app onto my phone, and showed me how the app works. Matt May, the general sales manager, was helpful so we could get our car with no-nonsense of ridiculous price markup above MSRP. Finally, Tyler Hover in the finance dept was fast to get us in and out in no time. The salespeople were very friendly. In addition, the facility is clean. As a result, I am happy with the buying experience. Highly recommend this dealership.

This model has so many upgrades; all wheel drive, Bose speakers, power, heated seats, truck remote, sleek style, drive assist, spacious, back seat leg room and comfortable

Provided proactive service by checking my battery before I even knew it was low

Really like this car, have had it for 6 months. Only issues I have is the home screen- it's not a touch screen? All the buttons are in the middle console, not great access when driving. The tire light comes on when the outside temp goes below freezing. Never sure if it's just cold or actually a low tire, have to always check it to be safe.

After having horrendous experiences at other nearby Honda dealerships, I was discouraged by the brand in general. I took one last stab at it and came to Rosenthal Honda in Fairfax and Karima was a dream! She was honest, easy to work with, and didn’t pretend to know an answer. I had a million questions and she happily answered or went to get the answer every time. She never rushed me and allowed me to move forward with the deal at my pace. HIGHLY RECOMMEND SEEING HER. The finance team was transparent and didn’t hide any fees or extra charges as I experienced elsewhere. Looking forward to doing business with her and this location again soon!

I purchased a 2019 CX5 GTR with all options from Mazda and from Dealerahip. The 2.5T and AWD is an excellent and reliable drievtrain. Also got an extended warranty (full covg 7 yrs, 100k mi) and interior warranty (5 yrs), and another weather and paintless debt repair warranty (5 yrs). I've had no mechanical issues with it, and the only problem so far was a radio glitch where the radio didn't come on properly when starting up. Restarted the car and worked fine. No other problems. 2 years used it looks better than the new CX5s on the lot. With the interior warranty I get a professional detail once a year that keeps the white leather looking fresh. I've used the paintless debt repair warranty to take out door dings a few times. My only complaint is when the tires wear out, then the steering gets a little heavy in parking lots. Change tires at the dealer recommended intervals, makes a big difference. I have 30,000 miles on the car now and am confident this car will last a long time. Also, find a dealer that will work with you. This GTR trim I've added front parking sensors, backup beeper cutoff for trailer, 360 deg camera, and LED interior lights all at dealer. These only come on sig trim but u can have the white interior with all those features if u want. Cheers.

My goodness, this was the quickest and most pleasant car buying experience I've ever had. I was in and out of the dealer in about two hours including test drive. I worked with Todd in Sales and Amin the Sales Manager. Todd was super professional and never pressured me. When I arrived, the car was out front and I was test driving it within minutes. Todd was extremely friendly and low key and went through the features of the Mazda 6 while patiently answering all of my questions. The experience felt more like I was chatting about a car with a fellow enthusiast, rather than a sales person. Of course, I decided to buy the car and that's when Amin worked quickly and professionally to establish all of the paper work. He is also an extremely kind person and I enjoyed interacting with him greatly. I just could not believe I had found the exact car I was looking for, and was able to complete the purchase with zero hassles. Granted, I came in prepared, which I recommend to anyone ready to purchase. Here's the best part, this particular dealer has an agreement with the MVA and can produce a registration and permanent plates on the spot! That's right, I already have my registration and it means I do not have to drive around with temporary tags. I have never seen this before and it was just the icing on the cake. So thanks Todd and Amin for going above and beyond. One week in, and I am loving the car like crazy

This car is a Best Safety Pick by Consumer Reports and IIHS. With a new teen driver in our family, safety features were the most important factor in our used car search. Safety features were standard. But we consider an added bonus the smooth ride, as well as overall interior and exterior appearance of the CX-5. Nice audio system, weather package, and HUD option as well.

We unfortunately had two old Mazdas which were purchased from Gaithersburg Mazda that died. They tried their best in the service department (which by the way is also a 5-star department) to repair them but the writing was on the wall. We needed two new cars. Maynor Guzman was just the most caring and knowledgeable salesperson we met since being an ongoing customer there. No matter how much time we needed to make a decision or asked to test drive more than one vehicle, he was very accommodating and then some. And his service didn't stop there. Gave us his card should we have any questions on how some of the technology works. I cannot say enough good things about him and the entire staff.

I have been driving Toyotas for 12 yrs. I intended to downsize to a Toyota Rav4 from the Highlanders. When I saw how expensive they were and how plain and cheap the interior was, I decided to look around. I did some research and decided to look at the Mazda CX5. Wow! What a nicely appointed car and quite peppy with the "sport" feature engaged. Two years later, I still love my car. MPG are good and it is the perfect size. Bye, bye Toyota.

Yesterday we we puchased a car from Gaithersburg mazda. It was a stress free, rewarding experience. The sales consultant Sri was knowledgeable, professional and helpful. We will be returning to Gaithersburg mazda for future car purchases.

Used to drive Honda vehicles. This is my first Mazda, honestly won’t go back! The CX-5 is a great family car and car for commuting, but I still feel like it looks beautiful and rides like a dream.

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

Car met all my needs. I’m tall -it’s roomy and spacious. I like the seats also-very comfortable for my back. It’s reliable, good design, sounds system is very nice.

Todd Patton is the best sales rep ever he went out of his way above and beyond to pull strings to get me the car I wanted before it was supposed to be released

Leased a GTI. The people were nice, low-key, and not pushy - I only had to deal with two people (Joseph & Luke), and they were good guys. Similarly, the price negotiable was pretty easygoing - minimal games and not too many back & steps. The process length was typical for a car transaction. When the deal was done they helped deliver the car to my house. Definitely would buy from them again.

I had a great experience at this location. Good discount vs the MSRP. The staff was very nice and available, even though they are very busy there. Ray and Johnny have been fantastic. And I even got additional car detailing tokens.

Overall a very good experience. Salesperson Ali was very professional and helpful and was very flexible with all the logistical details. definitely recommend going here.

The sales experience at Ourisman was pretty pleasant and smooth. Our salesperson, Joseph Crawford, was very welcoming, professional, and personable. He was patient throughout the process, answering all of our questions and making us feel comfortable along the way. His manager, on the other hand, was patronizing, pushy, and inflexible. And the financing representative was a bit rude and pushy, too. Our experience with Joseph alone was five-star.

Louai from Koons Ford Falls Church in northern Virginia provided excellent sales experience and I recommend him to anyone in the market for a Ford.

This is our third Mazda CX-5. When this lease ends we will purchase it. The vehicle has every safety feature we could ask for. We are getting between 28 and 29 mpg in town driving. This is an outstanding vehicle.

Had a good experience buying a used car here this week. Set up the deal with sales manager Ali over the phone, went through the deal with Carlton (awesome guy to work with), and went through financing with Gian. Everyone was professional & the transaction (including a trade in) was fair to all parties.

This car is so comfortable. QUIET! And stylish. I put a lot of mikes on my car and I want my commute to be quiet and comfortable and fuel efficient. This car has ALL THAT and enough power to pass on highways. The all wheel drive makes the car stick to the road in rain and snow.

I cannot say enough good things about my experience working with George Sanchez through the sale process. I am a first time car buyer and he made the process seamless. He was patient, friendly, and extremely accommodating with my schedule. He truly went above and beyond to make sure the vehicle was right for me and worked diligently and quickly to help me get it on a very short timeline. Loving my Q5 and I still get excited starting it up. Thank you George and Audi team!

I cannot express my sincere thanks and appreciation for the high quality service by the folks at the Fitzmall Mazda of Frederick. Our sales rep, Zak, was genuine, patient, and efficient throughout the whole process. The sales manager, Rich, contacted us directly and they both took care of us. After highly negative experiences with other dealerships, it was clear these guys were the best choice. We love our new car and so fortunate for the good deal and service provided.

I don’t know why I didn’t purchase it sooner. I love it and couldn’t be happier. Very luxurious and comfortable to drive and looks great.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

My service was fantastic, and all of my concerns were addressed. I will continue to use the dealership for my repairs.

Great staff that was responsive and worked to fill my needs. I would definitely recommend them if you're looking for a new car.

I enjoy owning the Mazda CX-5. I previously had a 2018 Acadia. The CX-5 is smaller but I find the trunk space has adequate amount of room for items. Since I did not need a 3rd row rather I needed a car with more trunk space this car has worked nicely. The only change I had to get use to was being closer to the ground as the Acadia is higher up. That hasn’t been too bad of an adjustment.

Fast and reliable. Staffs are very friendly, give me every details about the car and even take time to clean the inside of the car