Used 2016 Nissan Rogue for Sale in Orchard Park, NY

My salesman, Matthew Mosher, is very nice and knowledgeable. I bought a used 2016 ford fusion from West Herr, and I was able to fully test drive the car before the purchase. I was even able to drive the car home so that my wife (she was not with me at first visit) can check it out. The price is fair. I don't have much to complain except for the financial manager kept trying to sell me their extended service plan. I did not buy it but I can understand he is just doing his job.

This car was everything I was looking for. Good gas mileage, plenty of room, sleek look. I've only had it a few days, but I love it! Good pick up, handles well, and easy to convert backseats for hauling. I read some complaints about the car vibrating, which was concerning. It does have a slight vibration, but mine is not like some people said. I have only noticed it a couple times at a stop. Not a bog deal to me given all the other great things about the car.

First time customer of West Herr. I was in a little jam and needed a SUV asap. My sales rep was John Kennedy. He was fantastic. Not only was he a great representative but he was a very nice person. Extremely attentive to my needs and I was very impressed with his hard work and diligence. I'm so glad West Herr Nissan was my first stop. Thanks again John!

This vehicle has really met all of my needs thus far. The drive has been very smooth. I am really enjoying my 2016 Nissan Rogue.

Glen Colton is top notch! Common courtesy all questions answered bent over backwards for me met my needs in a timely fashion I left there with a new vehicle, a smile, and a handshake!

Its just the right size (I drove a RAV4 . . . way too big). It handles nicely and feels solid on the highway. Great for what I needed in a used car

This car has exceeded my expectations. I was looking to upgrade from a sedan to an SUV and an so happy I chose the Rogue

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Awesome Car that Nissan would have launch. Best Value for Money. Great for Family of 4 or less. You can't go wrong in buying this car.....

This dealership has always had good service for me in the past, and the recent addition of Mike W. to the staff has raised their service to Excellent, in my opinion. Steve

Price was great, sturdy vehicle thats good on gas also driving in the snow is a breeze .. This SUV is perfect for me and my family I have no complaints

Thank you Kevin Haines for outstanding customer service! Kevin went ABOVE & BEYOND! I went to the Dealership Wednesday eve to test drive a vehicle the numbers weren't working so I found a different vehicle on line in Orchard Park Kevin was in training so I drove out to OP to check out the veh as I was getting close to the OP dealership - Kevin sent me a text: I hear ya wanna see a juke at Nissan Orchard Park? I'm here, and I have it pulled up for ya! It's beauteous! I was SO impressed not only was he already at the OP location he had the vehicle pulled up & ready greeted me with a smile! I drove that vehicle home within a few hours! He gained a customer for life!! I'm extremely impressed with Kevin and the friendly staff at West Herr Nissan in Lockport. ¿

This car continually gets good gas mileage. We have taken it on at least one long trip and have used it under different conditions from city, interstate, country and mountain driving. It has done well in each different enviornment.

Bought a car from basil resale today. It was a great experience. John was the best salesman I have ever dealt with. He was professional and easy to work with. Will never buy a car any where else.

I really love this little red car. It’s great how the controls are on the steering wheel and anything I need is within reach is plenty of room in the back for bags and packages and plenty of legroom for everyone I love this car.

First time customer of West Herr. I was in a little jam and needed a SUV asap. My sales rep was John Kennedy. He was fantastic. Not only was he a great representative but he was a very nice person. Extremely attentive to my needs and I was very impressed with his hard work and diligence. I'm so glad West Herr Nissan was my first stop. Thanks again John!

Love all the room my family and I have. Best road trip vehicle I’ve ever owned. Very comfortable with back reclining seats and large moon roof.

This dealership has always had good service for me in the past, and the recent addition of Mike W. to the staff has raised their service to Excellent, in my opinion. Steve

I have Always thought about Driving One. And that Vision Has Finally Come True. Now I have to have to find a way to work. Simply just drive!

#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach

This is my third Rogue I have bought from them. It is a great car, good on mileage, comfortable, and a great ride, and is good looking car.

We bought the car for my daughter & her fiance who together have 5 kids. I found the vehicle online that morning, called another West Herr dealer (Julie) who was at a different location who set us up with a dealer at West Herr Nissan in Lockport and let him know we were looking at the Highlander. When my daughter and her fiance got there, they looked it over and took a test drive. When I got there later, we all sat down and began the process. I have never had so much fun buying a vehicle, EVER! The sales rep (Paul) has a great sense of humor and we all "meshed" very well. We spent most of the time laughing and joking, and, oh yeah, we got the car. We met the finance guy and the fun just continued. Everyone was incredibly friendly and personable. My daughter and her fiance are extremely pleased with the vehicle, and I'm happy and relieved that they have one that safely seats all of the kids. The whole experience was awesome, in spite of the whole "parting with money thing." I have a leased Corolla through another dealer, much closer to home, but I may go this far out of my way just to work with this dealer again. Well done!

The only negative thing I could say about this car is that the back hatch door is very heavy and difficult for me to close with one hand. Otherwise, I love everything. It's beautiful, comfortable and handles windy mountain roads like a champ.

Just picked up my 6th car purchase ,would not even enter my mind to go elsewhere. They treat you like your a five star. Also sent son and grandaughter, and some freinds,all of whom are very pleased.Also Scott has been salesperson for each vehicle. Be on my seventh in couple of years.

I love the way the Rogue handles and drives. It is roomy for long trips and very dependable. It gets good gas mileage and I like that I can switch into Eco mode and save even more.

A newer salesman, Robert Ford, contacted me while I was in the final year of financing my 2006 g6. I had tunnel vision of just getting through my final payment, even though my car would very clearly not last much longer after. Robert completely shattered my negative opinion of car salesman, by helping me find the exact car I wanted, cutting my interest rate by 17 whole points, and ultimately sending me on my way in my new Honda Civic as a very satisfied customer. Any and all car buying that I do from now on will be done through him, and I will send every friend, family member, or even acquaintance to him as well. Thanks to him I'm driving a nicer, safer, more affordable car with much less of an interest rate. He's the man.

This car has met all my needs so far. I'm extremely satisfied with how it handles, seat comfort and gas mileage. I do wish it had auto back door button.

My appointment was at 12:30 which I scheduled on my break. I brought my car in at 12pm. 30 mins early, I test drove 3 cars. Stopped at Wegmans and got lunch came back and my car STILL wasn't ready. 2 hours for an oil change and I had an appointment. Unacceptable!

All Wheel Drive put me over the top in my decision to purchase this vehicle. Love the blind spot warning lights. Rear view camera is outstanding.

I was searching dealerships in WNY for a 2015 Nissan Xterra. I live in Rochester, NY and although there were a few in Rochester, West Herr had one with very low miles. I was hesitant to made the drive to Lockport, but was glad I did. I scheduled an appointment, and when I arrived I was greeted by salesman Kevin Haines and manager Jamie Raymond. Both Kevin and Jamie made me feel comfortable, not like I was at a "car dealer". Kevin took me on a thorough test drive reviewing all the vehicle details and answering my questions in detail, while Jamie assessed by trade. We worked out a deal that day. They handled all the paperwork and got the vehicle ready so I did not have to make a return trip from Rochester. Kevin Haines and Jamie Raymond truly made the trip worth it. Great atmosphere, friendly people, great experience.

This car is everything I wanted and more very spacious and durable would recommend to anyone looking for an suv in the near future lol

Basil is a wonderful dealer. Always make you feel special and the work they do is great. I was going to go to my dealer but on a recommendation I went to Basil. So VERY glad I did. They are great!!!!

This care is nice, has plenty of room and nice trunk for my groceries. Like the. Built in phone and speakers. Like the color inside and out. Looks greAt when I was it and detail the inside.

I dread the entire new car buying process. It is normally time consuming, aggravating, and dehumanizing. John Madden of West Herr Nissan in Lockport turned that process into the easiest, most pleasant car buying experience ever. His forthright, respectful and kind kind nature made me totally comfortable and confident. The entire management staff offered help throughout the process without being overbearing. I am so glad I chose this dealership. Thanks, guys!!!

Perfect size for a couple or new young driver. Got all the safety and technology features for less money than other competitors. Excellent price and value for money overall.

Great Product, Service Department and Customer Service. Thank you!

This car is exactly what I wanted. I love the size. The safety features are a great plus too! It has just the right amount of room for my children and all of our cargo.

Had to bring my car in to the shop this morning and my worst fear was finding out something really serious needed to be repaired. Not only did Cecconi's go above and beyond, they helped save me a ton of money on the repair and provided top notch customer service right along the way. Would recommend to any one for service! Kudos to Alex as well! Great work!!

Lots of storage, great lights/high beams, good infotainment features, handles well in the snow. Overall very happy with it and would even considering purchasing another Rogue in the future.