Not only does our dealer service all our cars, they give us good prices on tires. You may find them a bit cheaper somewhere else, but not with the back up help our dealer gives us over the life of the tires.
My Husband and I couldn't be more pleased with the Outstanding customer service we received while working with Danny Groves . We are repeat customers at Rick Ball Auto Mall and we are very happy for everything Danny and his team have done for us. We will be back and will be letting our friends and family know where to go and be treated like a Star.
We found the exact car to fit our wants, and Sybil did her best to ensure we had a great buying experience. She made the process go smooth and businesslike while also providing a friendly atmosphere for our negotiations. We are very happy with the car and would not hesitate to visit them again in the future.
I was in for an oil change and tire rotation and a general look over to make sure all is ok. Scheduling was easy, rescheduling was easy(I was sick). Brian in service is the best. He always takes care of my needs, explains everything, doesn???t talk down to me because I???m a woman, okays anything that???s unexpected, explains my charges so that I understand. Brian is excellent. Thanks
We pulled in to just look around. Brian Jones greeted us in the parking lot asking if he could assist us with anything. Told him what I wanted, needed and would like. With in 10 minutes we were test driving my Jeep Compass! He was excellent with his knowledge of the vehicle, and what to kind of expect from with this vehicle. He was not a pushy car salesman and we felt comfortable dealing with him! Keith R was also very accommodating and made it a great experience dealing with Nissan of Jefferson City!
Took longer than expected to receive the part but was able to schedule the replacement within 4 days & it was done by skilled & courteous professionals. They even repaired the trunk of my car at no charge for which I am most grateful!
Starting with online search to quick response about questions, to e-mailing for more information, to visiting dealership 2 hours away and test driving, then purchasing a 2017 Ford Explorer, we were treated with decency and respect throughout. We would recommend this family owned dealership to anyone. Thanks again.
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