Larry gave me the immediate impression everything would work out well, I believe it will, Ed the manager also gave me that impression and it has. Carlos, convinced me the extended warranty would be a good investment. Although the vehicle rides beautifully, it's nice knowing any problems will be covered.
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Scheduling the appointment was simple/convenient, staff at the dealership(service team) alerted me to the recall item and were able to complete this work in addition to the initial items I had requested .
The sales rep was good, but I felt hostile. After paying everything in the finance room I came to know I need to pay additional around USD 1400 extra for some DMV tax etc that was never communicated to me before my 3000 out of pocket should cover everything. This is my third consecutive lease from Nissan Finance and I never had this kind of experience. The finance guy tried to push me to pay the amount and keep changing my monthly instalment. But when I decided to break the deal he was able to adjust that amount but still, I need to pay additional around 300 for some DMV work etc and my monthly payment still went up by around 1 dollar what I promised before. I guess this entire thing was a setup and they try to get this additional cost recovered from you. Very disappointing.
Nissan World of Spingfield NJ was very responsive and accomadating and fulfilled my wishes of my new vehicle. The sales team was very polite and courteous when I arrived at the dealership. I am very happy with the whole process. This was the easiest best experience I have ever had with getting my new vehicle.
Tarkan our sales rep. was very pleasant throughout our buying process and made us very comfortable. He also involved his sales manager who also was very honest and address all of our concerns . I would definitely be a repeating customer once my new lease is up .
Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
The warm welcome by Tanya at the customer service desk very inviting. It is truly an example for others to follow. Mr. Jones the sells rep who assisted me worked diligently to ensure I was a happy customer. He left no detail unexplained. Victor the sales manager was also very professional and pleasant. Thank you Rockaway Nissan!
Content and satisfied costomers ,wit no the press.
by Jeff and steve from Farrockaway NewYork
July 6, 2018
First up jeff was great , he had great interactive skills,personality great,he was on point he knew his stuff informitive.for my husband and i we could not have come at a better time,we came 915am on a thrusday,the process he made it smooth sailing.we came in with an old car n left out with a great economical car that fit our profile.jeff was not pushy he gave us room to breath thru this. We got a preowned car for low miledge.at an economical price.we are happy with it.steve the finance manager was great as well he made everything work in every way to finalize everything.we will recomend this dealer and the salesman jeff with finance manager steve to anyone.sometimes you just have to recieve your own experience. But we were satisfied 100%. THANKS JEFF N STEVE WERE ENJOYING OUR NEW CAR
Jim was easy to talk to and he took care of my situation promptly. He took the time to explain the process and who would be working for n my vehicle. I thought that was excellent
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