I was referred to Bianca by a friend who previously purchased a car from her. I spoke with her about the process of purchasing and what I needed. She was great. I highly recommend everyone to see her if you want to be treated right. Can’t wait to be able to purchase my first car from her!
I saw the car I was looking for a good while for a great price at Sullivan’s. Got a prompt response when I called to see if the car was still available and came up from Southern NC. My salesman Brad was awesome in answering any questions I had and even checked in for my ETA the day of to make sure the car was ready at the front of the lot for me to check out.
No hassle at all or pressure in the slightest. Took it out for a test drive and was sold already. The car ran great and was in great shape as described by Brad. The trading and buying process was a breeze and I ended up getting more than what would normally be offered for the car on KBB. The GSM, Mr. Will Sullivan was beyond a class act. Very respectful, articulate, and very understanding. He’s a great guy who runs his business the right way. He took care of our paper work in no time, was extremely patient and willing to explain and address any questions or concerns. A real stand up gentleman. He locked us in a great APR, explained all warranty options and was very transparent and honest on fees and every other small, intricate detail other managers wouldn’t readily share with a customer. I couldn’t be happier with the trading process here.
After everything was signed and ready, Brad personally hand washed and assisted the detailing staff and had the car prepped and ready to go shining in no time. He’s a class act as a salesmen. Highly recommend reaching out to him if you have any questions on anything on their lot. He will respond promptly and do what he can to make sure everything is ready to go.
Sullivan has a HUGE selection and quite honestly, one of the most impressive lot and detailing/service bay you could find anywhere. They are the epitome of good business and honest values. Give these guys a visit, it’s well worth the trip and you’ll be treated with respect and feel at ease with some of the stress that comes with used car buying.
Ask for Brad and another shoutout to Brad and Mr. Sullivan himself for the outstanding service and getting me into a great car I can depend on.
They were emailed me back and I talked to them on phone they were very nice and was very helpful with trying to help me find what I was looking for.we went to there auto center but did not pay a vehicle.
My experience at Universal auto sales was an amazing experience. Sam was professional and understanding to my immediate car needs. The prices are very reasonable with a nice selection of cars. The progress was quick and stress free. I would definitely recommend this place for others as well as return for future needs.
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
Just bought used Toyota Camry from Cowles Nissan. The salesman name Rusty was very honest professional answering every question we had just the best salesman I had ever encountered. He has many years of experience. He didn’t pressure us to buy the car. He was very patient with us and very knowledgeable of the cars and everything we were asking. If you need to buy a car I recommend going to Rusty. Thanks for everything Resty.
I was driving by saw Cowles Nissan and decided to stop in, Nasser was great help and polite. He showed me around and I ended up purchasing a car. Need a car go see Nasser Hassan. Not pushy and know his stuff.
Had a dispute with the dealership. Salesman and some manager were unable to resolve or understand the mistake. The general manager Todd stepped in and with a simple phone call rectified the situation and resolved the matter. Speaks volumes when a GM takes a few minutes to call a customer showing their time and business is valued. Based on my experience with Todd I can honestly say he resolved the matter and cares to ensure customers concerns are heard.
Cowles Nissan is the place to buy. From the great selection to the salesman that will go out of their way to help (shout out to Rusty and Big Lew) to the deal and finally to the finance guy Mike. Every step was easy and everyone was courteous. I really can't believe how much I actually enjoyed the experience. Do yourself a favor and go talk with Rusty at Cowles Nissan. If he is busy he will set you up with a person your going to like.
Rusty Thank You!
I was looking for a used car for my daughter when my co-worker told me to take a look at Cowles inventory. I did and saw that Cowles Nissan had a lot of cheap used cars. I decided to make a call and Ms. Lloyd picked up the phone. I asked her couple of questions on a particular car that caught my eyes on line. She gives me the full details about the car in a very professional manner. I decided to drive to the dealership to talk to Ms. Lloyd about the car and everything she said to me including the carfax was true. I love a honest sales person. She makes me to tell friends and family to go to Cowles and see her with no fear that they will be taken advantage of. Thanks Ms. Lloyd for your help. You will surly see me again.
Thanks to Jannie Lloyd for being so honest and nice. I am a difficulty person to deal with when spending money. Ms. Lloyd took her time to explained everything from start to finished. I didn't understand their fees but she made it to work out. I have one more child to buy a car for, and I will surely come back to Cowles and look for Janne. I passed out her business card to some of my co-workers and friends. I will pass a word of mouth to my family. Thanks Jannie I will look for you when I come to do my oil change.
Buying cars takes a lot out of me. shopping different dealership and meeting different sales person make me very worry because you don't know who to trust. My husband buys all the cars so he knows what dealership to go to but because he is out of the country I had to do it all by myself. Before leaving my house I decided to read dealership reviews. I read couple of dealership they all was good but than I read Cowles and their reviews was great. I came across couple of sales people at Cowles that had good review but Jannie Lloyd name pops up all the time with great reviews. I decided to go to Cowles Nissan and ask for Jannie. She didn't know me but I told her that I read her reviews and would like to buy a car from her. To make story short, Jannie treated me so nice and with respect I ended buying the car from her without my husband. Jannie is a great lady and Cowles should be proud of her great service. Thanks also to Andrew the manager. I will tell all my friends and family about Cowles and Jannie.
very nice place had friendly staff who wasn't overly pushy with the sales pitch.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.