I am a UT student, and was looking for something affordable and cheap on gas, like Hyundai Elantra or Kia Forte. I have never had any car payments in my life. I googled First Time Buying program and Cars 4 U was there. So I filled out online credit app on their website, and in 1 hour got a call from them with the good news. I went to the dealership and in one hour I drove home in my new car. Such an awesome experience! I never thought it could be that easy! On top the that - great customer service! I highly recommend Cars 4 U !
Immediate email response from Internet sales rep., Seth Hart, to my initial query. Next day follow-up phone call to sales rep., Red Jones, to confirm the exact Subaru was in stock at the price advertised. A few hours later, drove from out-of-state and finalized a hassle free purchase! Red Jones was very professional and informative from the first phone call to my driving off the lot. Jennifer in finance was extremely knowledgable and efficient. The Subaru was new and clean and I drove off with the car a couple of hours later. Enjoyed the friendliness of all the employees at Grayson Subaru!!! Thanks for a wonderful buying experience!
I recently purchased a car (AS IS) from this dealer and after driving it for a day I discovered there was an electrical short in the car. I called Art, my salesman and told him my problem. He did not hesitate in beginning the repair process- and stuck with me until it was fixed. I was humbled for they had no legal obligation to me as I bought the car AS IS. This was my first solo vehicle purchase following the passing of my husband and I am so glad I found this place. NO PRESSURE from friendly, helpful staff- exactly what I needed. Thank you for your kindness.
Dealt with 3 other dealerships before being contacted by this one. Was well worth the 90 minute drive to deal with them. Talked to Miranda and Terry Flummer on the phone prior to my arrival. They were very friendly and professional. They listened to my concerns and took the time to look up what I needed. When I arrived at the dealership we worked with Frank Buster. He took the time to look up the truck information I needed to ensure it would pull and haul what we needed. There was no sales pressure. He gave us a fair deal and we left very satisfied with our new truck
I had a wonderful experience purchasing my first new car, and it’s all because of an amazing team of people who go out of their way to get you everything you want in a car at the best deal. The unusual part is they make everything as fun, exciting and convenient as possible for the consumer, not themselves. Having not so perfect credit is always an issue when it comes to being able to get what u WANT instead of what u can qualify for. Not at Farris! They made sure I got every option I WANTED. My son was sick and we couldn’t make it to the lot to sign some papers so Jamie, the finance manager, came to us very close to our home just to help us. Matt worked on the loan all day until we settled on a great price for exactly what I wanted. Randall was great explaining every part of the financing. Last but certainly not least in any way, Brian! He was great! He was with me from waiting for me on the sidewalk when I pulled up on the lot, treating my whole family like his own making fresh coffee for my mom, getting drinks for my dad and showing my 3 year old son where the toys were so they would all be comfortable. He stayed with me during my test drive all the while pointing out all the options and conveniences that were a part of my new car. Even after the purchase, he sat with me and went over everything to make sure I didn’t miss any of the bells and whistles. Brian was really great! Everyone there treated us just like family. It was a wonderful experience. And the icing on the cake is when my 3 year old son got the privilege of hitting the gong to announce the purchase of our new car! He LOVED it!!
Best car buying experience I ever had !!! Nice people, really down to earth. Very nice dealership.
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