Used Nissan Versa for Sale in New Port Richey, FL

On April 30th I went to Ferman Chrysler Jeep of NPR. I was attempting to get out of a 2010 Town and Country Touring Sedan I had purchased from them 2 years ago. I have an automobile experience behind me, from selling New Oldsmobile's to selling New Cadillac's, 2 years at each dealership, prior to one year as a New Car Sales Manager at Dimmitt Jeep/Eagle in Tarpon Springs in 1989. Ferman had laid me away on a 2010 used vehicle at 24% interest rate with Chrysler. My payments were $308.00 a month, automatically paid through my account for two years. I went to purchase a Jeep Cherokee that had a $5,500 rebate, to overcome my upside down trade. They told me I would need to go with a Dodge, I said okay, and drove the car! I had told them $500 down! They told me, if I would give them another $2,500 down, Chrysler would welcome my business at only 16.5% interest! I stood up, and said you are out of your mind, see ya, I am going across the street to Nissan. in walking out my sales person said will you tell me if you buy a vehicle, and I said in a heart beat! I went across the street to Maus Nissan! Upon arrival I was greeted by a very nice man Sabas Fiqveroa. I explained to him I am here to do business different than the way he has been trained! I told him I needed to start with the new car Sales Manager. He brought me in, and introduced me to an awesome sales manager by the name of Troy. We conversed, seams we both came from Michigan. I told him of my Automobile back ground, and what I had just been through across the street, and what I was attempting to accomplish. We got along very well! He explained that Sabas was new, and he was going to have Alain Garcia help Sabas show me a SUV that was what I was looking for. Needless to this point all three employees were beyond belief in knowledge, as well as courtesy! I must say when I was explained the numerous features of the Rogue, not to mention the pleasure of the drive, as well as the power of a 4 cylinder with awesome fuel economy, I was sold! We went inside to see what we could do. We had some negotiation, but in all I was happy with the $500 down, $618.00 per month, for 72 months. When I met with the F & I guy, he would not be sure of interest until the next day, but he was looking at 9.5% interest. I said that would be fine. He then told me to open a savings and loan account, and in 6 to 8 months, I could probably get a much lower interest rate. In parting, he said he would let me know how it comes down with Nissan. The next day I got a call from Alain, asking if I could stop by and sign a paper with F& I, and I said yes, the next day I would be there about 11:00AM, and he said wonderful. The next day on my there I was anticipating the worst, but instead I was blown away with awe! I met with a lady, and she told me she had good news! I said wow! She went on to tell me the vehicle was reduced an additional $2,000, and Nissan was giving me the 2.9% interest rate, so I said what is my payment now? She said, it stays at $618.00, but in lieu of 72 months, that will be for 60 months! Wow, I have never seen anything like this happen in my 5 years in the industry. I felt that the New Car Sales Manager Troy had something to do with the transaction! Regardless, I am so impressed with Maus! I had had a Nissan Xtera that I dearly loved, and I had to part it with it when I was leaving a few years prior. I brought it to Maus, and it had 110 thousand miles on it, and they gave me the balance owed on the SUV, that blew me away! I never forgot that! I was just a fool for not buying from Nissan two years ago! Thank you so very much! By the way my Rogue really put the Dodge I drove to shame. In closing I might mention to future buyers, the Finance Lady told me in the future, no matter how bad my credit is, as long as I make my Nissan payments on time every month, Nissan would never increase my interest rate1

This car is nice but beware your power steering may turn on and off while driving. This happens at any speed. I really liked my Versa until the power steering started acting up. I took the car back to the dealership. They wanted five grand to repair the car. They said they would have to replace the whole steering column. I ended up giving the car back to the bank.

Overall a good purchase experience. Tim was patient and provided all documents I requested. Everyone was polite and not pushy. I contacted the dealer the next day to ask about a spare key because I purchased late at night and everyone was ready to go. I feared that I may have forgotten to ask for it or the team forgot to provide it. After making contact I was told I would get an answer and I have not received an update on the spare key. The car was purchased with just one key. I would appreciate an update on availability of a spare key (858-361-0647)

Great pleased with this vehicle purchase! Very nice car at extremely affordable price! Looks small from outside but very roomy interior and huge trunk! great gas mileage

Excellent gas mileage, spacious interior and trunk. Nice looking sporty exterior. Easy to use interior panel for beginning drivers. It is also a smooth ride.

What an amazingly different car shopping experience this was dealing with Joey and staff at Cars Unlimited! The whole process took less than four hours! I had researched their inventory online before I even got to the lot so I had a good idea as to what was available and at what price and of course, the vehicle I was most interested in. There are free Carfaxs available for every vehicle. And the testimonials were glowing which speaks loudly to me. In my opinion, everything I saw on their website convinced me that Allen was doing everything right and that this was a totally upfront operation. There was a reason Cars Unlimited has been in business for 28 years. All of this was so refreshing! And the best part is there’s no dickering or negotiating…what you see is what you get at the firm price. Period. Take it or leave it. We did our test drive while being entertained by Joey (Allen’s brother) and once my husband and I made our decision, the rest was stress free. I would encourage absolutely EVERYONE who is looking for a good used vehicle to check out Cars Unlimited first.

For the price paid there's more car than there usually found in this size class. The back seat is extremely huge, and can fit a 6 foot person with generous legroom. Sure, it leaves a little to be desired in terms of get up and go, but this is by all accounts a very fine and well built sub compact that gets the job done and exceeds expectations.

I highly recommend the service department at Toyota of Tampa Bay. Steve Canelejo is a great service manager who always makes sure our vehicles are running in tiptop shape!

The vehicle may seem small but when you're driving it it has more room inside the most Hondas and other small cars lots of storage space, you can feel the quality of the car when you drive it it is not cheaply made, very tight steering and control

I drove in to the Service Department without an appointment for a Check Engine light that was on. The Service Manager Marc Scotch saw me right away and made arrangements to get my car in. After a short time the problem was diagnosed and the repair was made while I waited in the Customer Lounge. I couldn’t ask for a better experience.

This vehicle is what I wanted. I test drove it and I like it. The inside was clean and I like the color of it.

LET ME TELL YOU ABOUT HOW GOOD GOD IS AND HOW HE SHOWS UP WHEN YOU AREN'T EVEN EXPECTING HIM TO. I FEEL THAT HE WAS THE ONE WHO PLACED TERRY PHILLIPS IN MY PATH THAT DAY. I HAD BEEN HAVING 1 "SMALL" ISSUE WITH MY 2011 NISSAN SENTRA I CALLED IT (SILVER FOX) EVER SINCE I BROUGHT THE CAR A YEAR AGO FROM ONE OF THOSE GOD FORSAKEN BUY HERE PAY HERE LOTS. I WENT TO DIFFERENT MECHANICS AND THEY ALL TOLD ME IT WAS A DIFFERENT ISSUE. I THOUGHT IT WAS SOMETHING AS SMALL AS AN ELECTRICAL ISSUE WHERE A WIRE HAD CAME A LOOSE AND NEEDED TO BE PUT BACK TOGETHER OR SOMETHING. EVERY TIME I WOULD START MY CAR IT WOULD TAKE A LITTLE EXTRA TIME TO CRANK OR CATCH, RIGHT?! NO BIGGIE AS IT ALWAYS TURNED ON AND RODE FINE. THAT IS UNTIL THE PROBLEM STARTED WEARING ON MY BATTERY AND I HAD TO GET A NEW BATTERY AND THEN IT DRAINED THAT BATTERY SO I HAD TO GET ANOTHER ONE. LAST WEEK I SAID ENOUGH IS ENOUGH I'M JUST GONNA PUT MONEY INTO HER AND FIX HER UP. LAST SATURDAY I PAID FOR $300 IN REPAIRS AND THIS PAST SATURDAY I WAS GOING TO PAY FOR $300 MORE IN REPAIRS, BUT SOMETHING TOLD ME INSTEAD OF GOING BACK TO MEINEKE TO GET IT FIXED LET ME TAKE IT TO NISSAN AND HAVE THEM LOOK AT IT. I MEAN THEY WOULD KNOW THE CAR BETTER THEN ANYONE. HERE IS WHERE YOU INSERT TERRY PHILLIPS THE MAN TO GO TO IF YOU'RE PURCHASING A CAR FOR THE FIRST TIME OR 5TH TIME. WHILE WAITING FOR THE DIAGNOSIS OF MY CAR I TALKED WITH TERRY. TERRY MUST'VE SEEN THE WORRY AND STRESS ETCHED ON MY FACE. HE CALMLY ASKED ME WHY I WAS THERE. HE GENUINELY WANTED TO HELP MY SITUATION. HE TOLD ME ABOUT A BRAND NEW 2015 CAR THAT WAS READY TO BE DRIVEN OFF THE LOT. MIND YOU IT HAD ALREADY BEEN DETAILED AND EVERYTHING, BUT THE DEAL HE WAS WORKING OUT FOR A WOMAN HAD FALLEN THROUGH. I THINK IT WAS MEANT TO BE MY CAR. WATCH HOW GOD IS ABOUT TO SHOW UP AND SHOW OUT.. TERRY SAID, "VALIA LET'S GO TAKE A LOOK AT THIS 2015 NISSAN SENTRA. IT'S MY LAST 2015 SENTRA AND SINCE YOU HAVE A 2011 I THINK THIS WOULD BE PERFECT FOR YOU." I WAS OPTIMISTIC AND WENT TO LOOK AT THE CAR. JUST WALKING UP TO THE CAR I FELL IN LOVE WITH THE COLOR. IT'S BLUE, BUT IT LOOKS TO HAVE A GREEN UNDERTONE. I GOT IN THE CAR AND BOY WAS IT AMAZING. I MEAN THE WORKS. NEVER THE LESS I WAS IN LOVE. I DIDN'T KNOW HOW IT WAS GONNA HAPPEN, BUT I KNEW I WANTED THAT CAR. SO WE WENT BACK TO THE OFFICE TO SEE WHAT THE NUMBERS WOULD LOOK LIKE. DURING THIS TIME SAM WHO WAS THE PERSON GETTING MY CAR LOOKED AT FOR ME CAME TO SPEAK WITH ME ABOUT WHAT WAS REALLY GOING ON WITH MY CAR (SILVER FOX). HE HAD A LAUNDRY LIST OF THINGS. FROM THE TRANSMISSION, ALTERNATOR, FUEL PUMP, SENSORS AND MORE. I WAS SHOCKED. HERE I WAS THINKING IT WAS A SMALL PROBLEM AND EASY FIX. IT WASN'T. I WOULD'VE HAD TO PUT IN MORE MONEY THAN THE CAR WAS WORTH TO GET IT BACK TO RUNNING 100%. SAM GAVE ME SOME TIME TO THINK THINGS OVER. AFTER THINKING I TALKED WITH TERRY ABOUT MOVING FORWARD. WE TALKED NUMBERS AND I REALIZED THAT MY MONTHLY CAR PAYMENT WAS A LITTLE MORE THAN I WANTED TO PAY. TERRY WENT ABOVE AND BEYOND FOR ME. HE WENT AND SPOKE TO SOMEONE TO SEE IF MY INQUIRY ABOUT A LOWER PAYMENT WAS POSSIBLE. HE CAME BACK AND TURNED MY FROWN INTO A SMILE. NOT TO MENTION HE SAW ME THROUGH EVERY STEP OF THE WAY TEST DRIVING THE CAR NOW KNOWN AS "HEAVENLY BLUE" TO DOING THE FINANCE PAPERWORK RIGHT UP UNTIL I DROVE OFF OF THE LOT WITH MY NEW BABY. THE MORAL OF THIS LONG STORY THAT I TRIED MY BEST TO SHORTEN IS THAT GOD WILL NEVER LAY MORE ON YOU THAN YOU CAN BARE. HE WILL SEE YOU THROUGH ANYTHING IF YOU JUST CONTINUE TO BELIEVE AND HAVE FAITH IN HIM. TAKE NOTHING TO MAN AND EVERYTHING TO HIM. TERRY PHILLIPS YOU ARE THE IT FACTOR THERE! YOU HELPED ME GET MY FIRST BRAND NEW CAR. SAY BYE BYE TO PRE-OWNED CARS. I WON'T GO ANYWHERE ELSE TO GET A CAR IN THE FUTURE AND I WILL BE SURE TO SEND ALL OF MY FAMILY AND FRIENDS TO YOU. YOU'RE THE BEST AT WHAT YOU DO. YOU'RE PATIENT, KIND, A GREAT LISTENER AND YOU SEE PEOPLE AS PEOPLE NOT JUST ANOTHER SALE. THANK YOU!!

Absolutely love my car! Gas mileage is awesome! Using for work and off time! Best buy I've ever made!Enjoy driving my new car every day.

I returned to Kuhn Honda to lease my second car and had a wonderful experience! Zach called a month ago and suggested I come back in early (about 5 months) and see if there was something we???d want to trade our current leased car (2016 Accord). Tyler was our salesman and Steve/Cory the Mgrs. all were extremely professional and I enjoyed working with them! Special call-out to Andy Johnson in Finance! I have never had such a pleasant experience when closing the deal financially! Thank you!!! D. Mark Peterson

This car is exactly what I was looking for. It drives so smooth and gets excellent gas mileage. I am in love with it 😍

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car met all our needs,for a 4 cyl.surprising power ,,plenty of leg room,,and did I mention the gas mileage? We're getting 39 mpg highway,,at these fuel prices,,much appreciated!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Have had nothing but issues with this car.... Granted, I drive the xxxx out of the car as I'm a delivery driver However, already had to replace brakes,battery, reprogram computer once then replace computer, and clutch went out. Now I have 60k miles on this car in mess than a year but still those issues shouldn't be resulting already...NEXT...... NEVER BUT A CAR FROM IPAC NISSAN... Since changing management after I purchased the vehicle this dealership had been nothing but rude and very unhelpful with the issues I have had with this piece of junk I've purchased.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Great car for communizing!! Always great being able to save up on gas and drive it everywhere. Would really recommend this car to everyone gas saver!!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Its okay but if you love to truly enjoy driving, it sucks canal water. You like a slow moving, no heat, no fun car your in heaven.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

The car was a great value and form a reputable brand with a good warranty. What allowed be to make my purchase with confidence. Really only complaint about the vehicle would be the lack of features such as automatic windows and locks.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I have a SV and it is good on gas , the only thing i wish it had was a arm rest console and the back to be a little larger . Overall it is a good car and my car payments are under 400 and it gets me from point A to B , can't really complain

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

it was looking for a small car good on gas, it has the tech that my teenager has to explain to me the car seems to be a solid car,so far so good

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

This car is super reliable and efficient! I mainly drive it to and from work, but also to transport my children. Although it's a smaller car, it has plenty of room. I love that it gets excellent gas mileage!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This is an excellent car in my opinion I have been driving it a little while now and it’s great in the interstate (the steering takes a little getting used to) and it’s excellent in town with great fuel economy. I even love the sound system!

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

I have bought several new vehicles. After a week this is the first one I am not having doubts about my purchase. All experts advise against the Versa. Interior is nice and comfortable. Only thing I don’t like is the digital display. It reminds me of a cheap digital watch from the 70s. Not hard to get past when I look at the gas gauge barely going down after a 100 mile daily commute. I drive 80 percent highway and 20 percent city and average 38 mpg. Estimate is 35 highway and 27 city. I’m getting better than that. I love the space in the cabin and the large trunk. Clutch and shifter feel much better than more expensive cars I have had. Everyone likes the exterior styling. I’m not a fan of the CVT transmission so if you’re comfortable with a manual I would definitely go with it. Mine ether 2018.5 so I have the large display radio with backup camera and hands free phone which I really like. I have manual windows and locks which is fine by me. So far it’s been the perfect commuter vehicle.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

This car has so far proved to be: reliable, safe, comfortable, great technology, reverse screen, big trunk, warm and cool. I got a great deal and a better explanation from Jonathon Kim. He told me all about the car, how to use it, as well as strategies for keeping it clean. Thrilled about the entire venture.

Buying a car can and usually is a nightmare. I have to say this time it wasnt. The salesman Joe was awesome. He wasnt pushy and actually listened to what you were looking for. Not what he wanted to sale you. Will not buy a car anywhere else. Great service, great prices, and great people. I also cant say enough about how awesome Joe was. By far the best experience i have ever had PERIOD!

Wish the A/C was a little more powerful...but have been pleasantly surprised by this great little car. I intend to make it my daughter's first car.