Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
The warm welcome by Tanya at the customer service desk very inviting. It is truly an example for others to follow. Mr. Jones the sells rep who assisted me worked diligently to ensure I was a happy customer. He left no detail unexplained. Victor the sales manager was also very professional and pleasant. Thank you Rockaway Nissan!
Content and satisfied costomers ,wit no the press.
by Jeff and steve from Farrockaway NewYork
July 7, 2018
First up jeff was great , he had great interactive skills,personality great,he was on point he knew his stuff informitive.for my husband and i we could not have come at a better time,we came 915am on a thrusday,the process he made it smooth sailing.we came in with an old car n left out with a great economical car that fit our profile.jeff was not pushy he gave us room to breath thru this. We got a preowned car for low miledge.at an economical price.we are happy with it.steve the finance manager was great as well he made everything work in every way to finalize everything.we will recomend this dealer and the salesman jeff with finance manager steve to anyone.sometimes you just have to recieve your own experience. But we were satisfied 100%. THANKS JEFF N STEVE WERE ENJOYING OUR NEW CAR
Eli was very easy to work with. He is an excellent car dealer who will not give up, and work with you in giving you the best car price. He worked everything out, so that I can get my car in a timely manner. Excellent personality. Would highly recommend him!!! A+
I've learned the hard way that you have to be willing to walk away if it's not a good deal. After presenting my budget, Steven Jones worked very hard to find me the vehicle that met the specifications I required, as a result, I'm the proud owner of a 2016 Nissan Altima. He refused to give up, and did whatever it took to get me into a car I would be happy with and that still had warranty remaining. If you are going to Rockaway Nissan, look for Steven Jones...He'll make sure you leave happy.
The staff here went above and beyond to make sure my experience was the easiest and quickest it could be. I'm so happy that I finally found a place that would work with my needs and budget. Great staff!
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
I could not of asked for a better experience at this dealership. They went above and beyond to help me and made everything from purchasing the truck to picking up the truck a very easy and pleasant experience.
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