Fast, Friendly, Thorough - Excellent Communication
November 5, 2018
Made an appointment thru the easy scheduling tool, updated it a few times, once by phone, very easy to get thru and update the appointment. Arrived at the dealership for appointment for minor recall check, service light and routine check. Jacob, new service advisor introduced himself, explained process, asked what timing worked for me. 2 hours later, received a call car was nearly finished, gave me just enough time to drive back and pick it up slightly damp from the courtesy wash. My advisor was on the phone, rather than have me wait, another advisor stepped in, started reviewing the service and car condition, then Jacob, my regular adviser popped in to close the loop. It really could not have been a more positive experience. A+ or one Michelin Star!