Was having constant headliner rattling noise either from headliner or panoramic roof. First took vehicle to Tyson's Corner Mercedes-Benz, Service Writer assistant manager Told me the noise was coming from the headliner and needed to be replaced which requires removing the front windshield which mostly break on the removal process and replaced with a non Mercedes-Benz original acoustic windshield. I decided I needed a second opinion service appointment at Mercedes-Benz of Chantilly. With a good news phone call message from service advisor: Cristian Grijalva that the headliner was not the issue it was the panoramic roof assembly parts that needed to to lubed. The headliner/roof noise is now gone. "Thank you MB Chantilly"
Dodge Ram 1500 5.7 Should be #1 Seller
by Marky1212 from Lakeland, FL
January 27, 2019
This truck is awesome! I am a mechanic with my own business and have owned Fords & Chevys. This Ram has them beat all the way around! Power, handling, comfort, ride, style and fuel mileage are the best. I have a friend who is a die hard Ford guy who was looking to buy a new truck, I told him to just go test drive a Dodge and let me know what you think. Well, he bought it imeadiatly. You Ford and Chevy guys need to go out and buy a real truck!
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Great looking vehicle
by RamDude from Metairie
January 27, 2019
Great features at a good price. Wanted a larger size truck but not too big and it fit my needs. Low mileage used vehicle with hopes of keeping it a very long time.
Had an overall great experience. Would have given it a 5 stars but the air conditioning was down in the office during the middle of a heat wave.
Multiple Ram owner
by Chris from Front Royal, VA
January 23, 2019
I will buy nothing but Dodge Rams. I had an 06 Dodge Ram that I sold a few years ago. I regretted it from the minute I sold it until I bought my new 2016 Dodge Ram Sport black out edition. What a great truck. The payment was a little high for me so I traded it in for a 2014 Ram 1500. The cherry red color is sweet. The truck drives like a champ, gets decent gas mileage and is useful for towing and doing work around the house. The interior is great as well. It has a sleek look to the dash and consoles. I also have a six seater truck. You don't realize how useful a six seater is until you only have five.
Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
My first diesel pickup
by Vern & wife (Retired & Traveling) from Michigan to Nevada
January 22, 2019
My Laramie Limited Ecodiesel has covered all the bases for me including the towing capability. Fuel mileage, comfort, style, and especially the air suspension that lowers for my handicapped wife's entry.
Looked for a car for about a month and a half and didn't/couldn't get the deal I knew I could get. Capital auto sales helped from the moment I parked, Jonathan, their finance guru was outside finishing up with a customer and quickly approached me, took his time asking for my needs then directed me to sales. Needless to say I found what I wanted and got a better deal than I thought possible, definitely happy I came in, the experience overall was a step above most dealerships I visited the last 6 weeks!
Great summer vehicle
by IReview from Chicago,IL
January 8, 2019
This is the first truck i have ever owned and it is a great all around truck. It is very reliable and has never left me stranded. although it is not a 4x4 the towing is still excellent. Ram did a great job with this one.
Just Purchased my VW Passat from Jonathan at Capital Auto Sales. They allowed me to take car to my own trusted mechanic for pre purchase inspection and it all checked well. Thank you guys for making my buying experience a pleasure.
Best Truck I ever owned
by bobr from EPHRATA
December 17, 2018
I haved owned many Trucks. The ride is great, 5.7 Hemi powerful, towing easy.AM FM CD ceris radio,power windows locks. Truck looks like it did the day in picked it up.
Was traveling over 2 hrs for a jeep they had listed and hoping for a good experience. Well... my experience was more than good.. it was EXCELLENT. I recommend you check this place out before making a final decision somewhere else . The entire experience was AWESOME ! Thank you.
2014 5.7 L hemi eight speed quad cab 4 x 4
by Scott from Kelseyville
December 11, 2018
I bought this truck with over 80,000 miles on it it still feels brand new tons of horse power not to mention with the eight speed on the highway I’m averaging 19.9 miles to the gallon and 16.9 miles to the gallon in town mind you on the highway those are just like 8 mile runs at a time this truck is a half ton quad cab four-wheel-drive with 31 inch tires and a leveling kit that’s amazing gas mileage and the horse power is great. Also interior in great shape for 80,000 miles the seats are still nice and comfortable with no where on the material. To sum it up I am a diehard Chevy fan it was hard for me to buy a different vehicle but once I drove this Dodge pick up I realized I loved it .’’’’
From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
2014 Ram 3.6 Pentastar
by meyershawn88 from Loma Linda, CA
December 9, 2018
Great truck for the money. The 3.6 motor is strong, tows plenty and never causes problems. Fuel mileage is excellent and for what it is, there is plenty of ?pep in the step?.
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
I recently purchased a 2016 Audi S5 from Member Car, great experience,
First time In my life I enjoyed buying a car, no pressure, no super sales pitch, just honest people. I drove 200 miles from Delaware and I will do it again.
John and his team exceeded my expectations. Thank you for making this pleasant buying experience.
Bruce from Bear Delaware
Ricky Rivera was so genuine from the moment I walked in, test drived, talked on the phone with loan reps, and making sure I got my money's worth for my car. The rest of the staff was amazing too and we're super friendly and open to assisting me with my car buying experience!
The entire sales team were good. I enjoyed working with the United Buying Service representative, he was a true professional. The entire staff listened to my concerns. Victor
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