My experience was very positive! Everyone was very friendly and helpful. Enjoying the suv so much - can’t wait until winter to try the AWD. We have purchased several cars from Ziegler and have been very pleased with service.
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
Went to the GMC dealer in the morning; they were not willing to work with us. After reading an article about Ram outselling GM trucks, we stopped at Vicksburg Chrysler. Their inventory was good, the salesperson (Joe Mater) was great to deal with. After talking to us, Joe realized we were looking for the bottom line without any back and forth negotiating. Within 10 minutes, we had a very good number, and after lunch, we are driving home with a new 1500 Laramie.
Because the advertised price of my 2018 Rubicon was so low I had doubt that the dealership would honor that price. This was further reinforced by other dealerships stating that they also advertise low with every possible incentive so as to draw clients into their dealership. But much to my surprise that price was in fact honored and now I have my new Rubicon at my home over 150 miles away from my selling dealership. That is just how pleased I was with their honesty.
Completely Satisfied. Go See Mike for Your Next Ram.
by Chris123 from DealerRater.com
November 16, 2018
I have purchased two vehicles from Vicksburg CDJR and I can gladly give my recommendation. In both cases the pricing (and offer for my trade-in) were very competitive. The quality of customer service was great. Mike was honest and up-front about the used vehicle condition, worked diligently to answer my questions and bent over backwards to keep the price competitive, compromising enough to meet my budget. After the sale was complete, he even grabbed the garage door opener I had left behind out of my trade-in.
I have bought several vehicles from Todd at Vicksburg Dodge-Chrysler. He is always straight forward and honest with you from the start to the end of the process. You tell him what you like and what payment you are looking for and he will take care of you. He never pushes you out of your comfort zone and also answers any questions you have. I had a small issue after purchasing a vehicle and he got it taken care of at no charge to me. I will never go to another dealer and will recommend him to anyone asking about getting a new car. This is the 5th car I have purchased from Todd and have never had an issue with any of them. Vicksburg Doge-Chrysler has great people, great customer service and great vehicles. Thank you for everything you have done for my family needs. Chad Meade
We have been going to see Melanie for years. She has always been a great help. Never pushy. Sweet gal from the inside out. You won't go wrong. Give her a call or stop in and ask for her! Tell her Tammy sent you.
I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
I would like to thank Brandon Newsom for being patient with me on trying to sell me a truck that I was interested in at cole Chrysler The people there were very friendly very helpful and did everything they possibly could to make you happy and then some I would recommend going there to get a vehicle anytime.
I would like to thank DJ and Andy for all their help, most of all I would like to thank Jason he was extremely helpful a great guy and a super salesman. I will always be a life time customer. Thank you so much.
I purchased a Dodge Charger from this dealship and they were great with answering questions and being on top of everything. I'd recommend getting a car from the Cole Chrysler dealship anytime! John Michael was the best!
We worked with Jason and Renee and couldn't be happier with our purchase from Cole Chrysler! They were both very easy to work with!! Thank you for helping us finally get into a truck that I have been waiting a long time for!!!
Kim was our sales person, did a great job for us, all were easy to work with and very helpful.
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