I recieved excellent service today from Brandon Mullis. He saved me time and money buy looking at my service record and identifying them problem. I was able to drive off in a matter of minutes due to his expertise and attention to detail. Thanks Brandon!
Ms. Snellgrove was amazing. I only wanted to show my husband a car that I was interested in. She located the exact car that I describe to her. Her and her supervisor "Anthony" was great. KEEP IN MIND THAT I WAS NOT LOOKING TO BUY. BUT I LEFT THERE WITH A 2017 NISSIAN MAXIMA!!! I COULD NOT BELIEVE IT. THE DEAL WAS TO GOOD TO WALK AWAY. AWSOME TEAM WORK**** THANKS MARLENA AND ANTHONY.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dave Richardson gave the best new car ppresentatio
by MarkBJonz from Macon
December 8, 2017
My salesman Gave the best presentation on the cx5 I have ever had.
On any vehicle I. Have ever looked At I was ready to buy without driving it. The test drive was super. The problem was the salesmanager. He was like a vulcher. I went back with wife to just let her look but he was circling her car b4 she could stop. He never would except my offer or ever actually give me a counter offer. I bought the same car in Atlanta on the phone
We did the Online Purchase of a 2018 RAM 3500 Laramie. I could not find it on the website. Amanda in online sales found it very quickly. She sent me a quote and the window sticker. She beat the price of all the other deal ships. We completed the process the same day. Everyone at the dealership was very good at their job.
I'm assuming the dealership purchased the vehicle I bought through a third party. The vehicle looked clean and drove well on initial test drive. I was told it was a private party trade on an Expedition. I asked if it had been damaged or wrecked and was shown a clean Car Fax.
When I got the vehicle home I parked it. Monday morning I had an employee start to install some trailer and two-way radio wiring. He came in complaining about dirt and mud in the harnesses. I went under the truck and it was packed with silt or mud. We had to pull the kick panels and scuff or threshold plates off to run wires. The wire harnesses and channels were full of silt. This prompted us to look further, the truck clearly had been under water at least up to glove box level. All of the readily visible areas were clear and mostly clean, but hidden areas or not so easily accessible areas were covered in silt.
The truck did not want to go in four wheel drive, and there was silt under the boot. There was silt in the kick panels and under the carpet and dash. The back power point was full of silt. They took the truck back and returned my trade, but dealers and the public need to be very careful about flood damaged vehicles. I am posting this to warn people to have vehicles looked at carefully. A clean Car Fax does NOT mean the vehicle has not had a major problem. It is possible to clean up a vehicle and push it along through the market chain without a bad Car Fax. The dealer was good with me, they returned my trade and cancelled the sale and apologized. I sincerely believe, other than the fib about where the vehicle came from, they were unaware it was a flood car. This deal cost me a day or two of work, but it could have cost me many thousands of dollars. Do not depend on salesmen or dealerships to know or tell you where a vehicle really came from, or for them to verify the vehicle is good. I have no animosity toward the dealership, but this is sure a life lesson for me and others.
This is my fourth new Hyundai I have purchased over the years from this dealership. I enjoyed the new purchase process which I got the Sonata of my dreams as well as getting a deal I could not refuse. Thanks to my sales professional, Keith Harrell, for being patient and persistent in selling me my new Sonata.
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