Blake McCafferty provided the definition of exemplary service. He was extremely prompt, courteous, and transparent throughout the entire process of identifying and negotiating a final deal for a car I've been waiting to purchase for over a year. I would highly recommend Hiley Acura, and especially Blake, when purchasing a new Acura. If you are even remotely close to the MetroPlex area and are interested in an Acura, do yourself a favor, and reach out to Blake!
I had a great experience from beginning to end. My truck was completed in a few hours and the service rep called promptly to let me know. He let me know exactly what was done and when my next service was due.
Sales guy and finance guy seemed awesome when we arrived. We already had our financing from our local institution and they had a promise letter and told us to go ahead and come get the car. We live 4 hours away. When we arrived, they tried to sell us on everything under the sun. The only thing that I showed interest in was the extended warranty, but I'd already agreed to purchase one from my local institution that I thought offered more. Turns out it did when I called with some questions the following day. AutoNation did not was to give up on the sell of that warranty and there were some heated discussions between them and my banker. It wound up costing me more, but I bought the one from AutoNation with less benefits, but the car was for my daughter and I wanted to end the feud. So, if you choose your own financing, be sure to stand your ground when you get there. Was a great car though! At a great price!
I worked with Jim Solomon and it was the easiest transaction I ever experience. Every part of the purchase was easy. Including the UBER ride from the airport to the finance department. I really like the quality of the lift on the truck and the truck was exactly like he said. If there is one thing I noticed, the truck could have been cleaner. However, I had a long drive and it was going to get dirty anyhow. But other than that it was great.
Jeremy was fantastic. He walked me through the purchase of my 16 Ram. He arranged the shipping. I purchased the vehicle sight unseen. I have to admit I was nervous about the purchase. Once it arrived it was better than I had expected. Trevor followed up with me just to make sure I was satisfied. If you're in the market for a pre-owned late-model vehicle, highly recommend them.
We had a great experience purchasing a truck from Net Direct recently. I talked to Trevor through phone calls and texts. He was very helpful and never pushy! My husband drove down to pick up the vehicle and sign the paperwork. He said the process was extremely easy and quick. My husband's exact words were, "I'll never buy a truck anywhere else!" We looked for several months and never found a better deal on a lifted truck than we did at Net Direct. The vehicle looks even better in person, and we are loving it!
Top notch group to deal with - my sales person Samantha was an absolute pleasure to work with - she went above and beyond to help me out with my new truck purchase - Greg as well was a great help in the process. I would recommend NET DIRECT to any one wanting to purchase a lifted vehicle. Thank you so much!!!!!!!!!!!! Sergio Rosello - Tampa Fla.
Just purchased my GMC Sierra here in love with it. Samantha Steel awesome customer service always returned my text or calls . Jeremy in financing also awesome was very helpful . Experience was great fast and easy. My wife and I flew in Samantha had her driver pick us up signed paperwork and we were on our way home.
Hats off to Net Direct and Greg Dalton for a very pleasant truck buying experience. They didnt have the exact truck that I wanted, but found one with very low mileage, gave me what I wanted for my trade over the phone. I drove 6 hrs, test drove the truck, looked at a few more, and was out the door in an hour. Very polite, professional folks. Would highly recommend them to anyone looking for a like new, lifted truck. Thanks!
Great car buying experience. My salesperson was fantastic, very helpful and made it so easy. everyone at the Hyundai house was great. i will definitely be a return customer. Thanks so much to everyone.
Serbice rep, Tony L, was exceptionsl as was the excellent service he provided. And, the mechanics detail in providing repair was also appreciated. I am very pleased on the running and operation of my car. It really even sounds better! The svc rep was very clear and detailed when asking questions, and, he even took time out to drive my car. Also noted, the next day i had a svc limo come to my house to dtive me to the facility. Curb svc was unexpected! Thank y'all!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Always quick and complete; David was helpful and took care of all my needs.
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