Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
Kevin our salesman was most informative, friendly,kind, courteous, and over the top helpful. You have a great employee there make sure you keep him as he an Exceptional asset to your company. We really liked how he showed us how everything works in my new truck and explaining about the garage opener. He needs to be employee of the month/year for his hard work he puts toward your company. Thank you again Kevin and Flag for making us a customer who will come back again 😉
It was a great experience working with Kevin. The vehicle was pulled up and detailed. No issues. Fast through the process and great to work with. The kids lounge was a great idea and kept my kids busy.
I had a great experience purchasing my new truck. Great price and great rebates allowed me to buy the truck I have always wanted! I worked with Jayne, she was awesome, no pressure and a straight shooter. Jayne and Don got me the best price so I could drive away smiling! Thank you for your amazing service, loving that new truck smell!! Craig Benson
We came in for a used Chevy and left with a new Jeep
by Steve from DealerRater.com
November 7, 2018
I admit, we were picky. We came in set on purchasing a used Chevy and test drove several options, but none felt quite right. Jayne was patient, accommodating, and helpful while we remained undecided. Eventually, we decided to give a Jeep a test drive. The moment we sat in the 2019 Cherokee limited edition, we looked at each other and knew: ???This was the one.??? Thank you, Jayne!
Everything was so easy and we thank Jayne for her expertise.
by Grannykay from DealerRater.com
November 3, 2018
I would definately reccomend John Hirsch for buying a new car. Ask for Jayne. As everybody else we came in contact with, she was so friendly and definately knows her business. We bought a 2019 Chevy Trax and absolutely love it.
I recently purchased a 2014 Malibu from John Hirsch's and Tom was my salesman. He happily answered all of my questions and provided me with the detailed information I needed for my purchase. Great experience!
Kevin Carlson did an amazing job helping my family leave with a nice safe car! He made sure he took care of us. It was hard to get there since we are 45 min away. He was patient and took care of us! He made it a very easy and fun purchase! I would recoommend him to all my family and friends for sure. He is great at his job, he was very personal and less sales pitchy!!!
We worked with Louis Sorrell and Kevin Carlson who were fantastic and very helpful. Answering any and all questions we had. We drove 2 hours to look at one vehicle that had already been sold that morning, and they helped find the perfect vehicle I was looking for. Both were very friendly and funny very comfortable atmosphere!
Awesome staff!! The best I've seen. I was helped by Tim Baker and Kevin Carlson and they were the absolute best! I would recommend this dealership to anyone looking for a new or used car! Top Notch!! They were extremely helpful and made sure I got the right vehicle for the right price! Go to Forest Lake Chrysler Dodge if you're looking for a car!!
Nice group of people with very reasonable pricing compared to where I live so it was well worth the 3 and a half hour drive for me.
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