Outstanding Experience with purchasing a used Pickup
by CCMILLER53 from DealerRater.com
December 5, 2018
What started out as just a check out of a used pickup online turned into an outstanding pleasant process. Dylan McDorman is an informative and will work with you and your family. We look forward to our next dealings.
Steve Garner, at Patterson Auto, not only made the purchase of a XT5 easy and enjoyable, he also spent the time to thoroughly explain the navigation system setting up Bluetooth, On Star, etc. Steve renews my faith in customer service which is a dying art! And....it is an art. With the exception of an overly detailed explanation of the need for an extra warranty on car made when we only wanted to finalize the purchase with payment, the entire experience was quick, efficient, pleasant ...AND....I love the XT5. PM
Great experience, no pressure, pretty painless purchase
by MFINDLAYFF from DealerRater.com
December 4, 2018
We knew what brand car and trim package we wanted, so were very pleased that Patterson had our car on hand and offered the best price we had found in our research efforts, thereby allowing us to buy local. Tim Howell was our friendly, knowlegeable, and courteous sales rep and provided topnotch assistance. We feel extremely happy with our Kia Niro purchase and the entire purchasing process, and look forward to a lasting relationship with Patterson customer service.
It was a great experience!! Took great care of us!
by SNOOPYNWOODSTOCK77 from DealerRater.com
December 4, 2018
Had a great experience! Like they read my mind! They helped my husband and I out completely! Thank you so much for y'all! My very first brand new vehicle is wonderful!!! Thank you!! Well be back again! And let others know too!
Curtis Hannah and Troy Inman were great in sales helping us get what we wanted and thanks to Jarrod Tofte for help with the media system.....a great team! We had a very good experience and would recommend The Ford House.
Traveling on our vacation across country, got a major unexpected issue with our car. It definitely took time to diagnose and fix it, but they did a great quality job, changing the whole engine. Peter took a very good care of us, walking through every step of the process. Thank you!
Great! We were in and out just the way we like it. Dont like having to wait, we decide what we wanted and got a fair price for our JEEP trade in, came back next day papers were ready to sign, Zack showed us stuff on car and we were off!
My experience at Patterson???s was excellent. My only dissatisfaction was the length of wait after we came to an agreement because only 1 financial employee was working (all others had left early for the Thanksgiving holiday). Such is life! Our salesperson was Monica Garcia and she was very helpful and knowledgeable. Everyone was very nice and kind to us.
I was very pleased with shopping with four stars, Zack found me a couple used vehicles and a new car to look at. I couldn't afford the car I wanted but when I can I would definitely come back.
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